Best Western Park Hotel

Best Western Park Hotel Reviews

Best Western Park Hotel

Str. Val Nure, 7, Piacenza, ItalyView Hotel Details
Best Western Park Hotel
Best Western Park HotelBest Western Park HotelBest Western Park Hotel
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Best Western Park Hotel Guest Reviews

4.3/5
Very Good
74 review
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.3
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All Reviews(74)
Positive reviews(67)
Reviews with photos/video(3)
Negative reviews(7)
cnkly
Standard Twin Room
Stayed in Sep 2023
Business travellers
21 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Very good.
Anonymous User
Standard King Room
Stayed in Mar 2024
Business travellers
23 review
4.5/5
Great
Posted on Mar 11, 2024
Slightly dated, but well maintained, convenient location with ample parking near stadium. Extreme kindness of the staff, all my requests were satisfied and very fast checkin which is another very important thing.
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Shinju Park
Standard King Room
Stayed in May 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Jun 19, 2023
I visited and stayed here 4 years after the coronavirus outbreak. It's always quiet here, so it's great to get a good night's sleep. I will visit again next time ^^
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Rivera Milena
Standard King Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 11, 2023
The room very clean and spacious. Elegant hotel in a great location.
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Fox93
Standard King Room
Stayed in May 2023
Friends
11 review
4.7/5
Amazing
Posted on Jun 22, 2023
Everything perfect, hotel underground parking ok, excellent breakfast
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Leonardo
Standard King Room
Stayed in Aug 2022
Couples
4 review
4.7/5
Amazing
Posted on Aug 25, 2022
The location of the structure is excellent, close to the main road network, making it convenient to be reached from the motorway, and not very far from the city centre. Nice impact of the structures at the entrance to the hall. Valid ancillary services. Clean room and bathroom. The only flaw is the not very modern bathroom, which leads to the absence of a shower cabin, and to the presence of an adapted bathtub. The rest all fine. Advised.
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Guest User
Wheelchair Accessible Standard Twin Room
Stayed in Jul 2022
Business travellers
1 review
4.0/5
Very Good
Posted on Aug 8, 2022
All in all a good hotel, impeccable service, decent cuisine, a little out of the way, to go to the city I was always forced to take a taxi
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Guest User
Standard King Room with Extra Bed
Stayed in Apr 2022
Other
1 review
4.5/5
Great
Posted on Apr 4, 2022
Very large triple room, with two bathrooms. Functional hotel, with restaurant and ample parking. Advised
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xabi
Standard King Room
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jun 30, 2023
All good!
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Domenico Carrieri
Standard Twin Room
Stayed in Jul 2022
Couples
14 review
5.0/5
Outstanding
Posted on Aug 12, 2022
Optimal
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Guest User
Stayed in Feb 2024
Couples
0 review
2.0/5
Posted on Feb 29, 2024
The reason I am giving this 2 stars is because I  sleeped awfully in the bed, I found my mattress very uncomfortable. To be fair my wife next to me slept like a log. The picture quality on the TV was very good indeed, so much so I am making a comment about it.  A printed list of the channels would have been very useful. No idea why the channels we had were advertised as "premium".  The only English channels we finally found were 3 news channels.  Apart from films you would have on any normal Italian TV, no other films. WiFi was very good. The Bathroom was very nice, with an ample supply of good towels.  We went for the half board option.  Glad we did.  The food in the restaurant was very good, we could order any 2 dishes from the menu. We ordered our selves 2 glasses of wine with our meal.  After we finished I offered to pay for these extra.  I was very surprised to be told they were included in our meal deal. Good food and service, good value for money.  All the staff we spoke to had good English, and were very welcoming Covid restrictions like the whole of England were now very limited. The staff had mask, but no restrictions on us guests. So for the first time in maybe 2 years we found ourselves sharing a lift with 2 unmasked individuals.  This is going to become the new normal (again).  If you are not happy with this situation your only option would be not to travel. This is not a criticism of this hotel, just  a comment on governments policy's.  On going down for breakfast I was initially disappointed they was no all singing coffee machine, only a filter one.  After a couple of minutes I realised other residents were asking the serving staff to bring them their favourite coffee from the kitchen which they freshly made. Why not display a notice stating this? Compared to any  humble French hotel the bread quality was poor. However the selection of sliced cold meats was very good. They also had cooked bacon and scrambled eggs. The fruit juice  offered was not the real thing. I can't remember when I had such a poor night's sleep in a hotel, so we will not be going back, which in many whys is a shame. 
Response from Property: Dear guest, thank you for the feedback We would like to apologize for not exceeding your expectations.Your satisfaction is important for us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and for all the other guests in the future. We hope that you will consider staying with us again so that we can have another chance for provide you with a superior experience. Best regards. The Direction
Phil
Stayed in Sep 2023
Business travellers
5.0/5
Outstanding
Posted on Sep 25, 2023
Property not best location for walking. But great to park a car. No issues. And food is good. Staff friendly. Rooms clean.
Guest User
Stayed in Jul 2023
Business travellers
0 review
1.0/5
Posted on Jul 22, 2023
All cars on the hotel parking broken open during the night and no one sow or heard something, no info from reception in the morning. You had to discover yourself.. No cameras, no information that the zone is dangerous. Better to spend some euros more for a hotel where they care about the guests.
Guest User
Stayed in Jun 2023
Couples
0 review
3.0/5
Posted on Jun 5, 2023
The hotel is large and offers an 80’s feel, complete with outdated rooms and decor. As it’s a little out of town and after a long drive we decided to have dinner in the hotel restaurant - whilst service is friendly and welcoming, the food was pretty bad: dry bread, dry chicken and chewy beef entrecôte.
Guest User
Stayed in Jan 2023
Couples
0 review
3.0/5
Posted on Jan 31, 2023
I have stayed inthis hotel quite a few times, and have always enjoyed the services that correspond to what I usually expect when going to a Best Western hotel. Last time was still overall satisfactory but I have noticed some details which demonstrated lower standards than usual (empty minibar, no complimentary slippers, no bathroom set). These are details and I imagine that the Covid19 period can explain reduced services, but I hope that in a near future they will rise up to their usual standard. Great experience however at the restaurant, where we had a great dinner ; even if the menu offered liited choice, the quality of what was proposed was beyond what we had expected.
Response from Property: Dear guest, thank you for the feedback We would like to apologize for not exceeding your expectations.Your satisfaction is important for us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for you and for all the other guests in the future. We hope that you will consider staying with us again so that we can have another chance for provide you with a superior experience. Best regards. The Direction