To help others avoid these pitfalls, as a 19-year user of Ctrip, this is the first time I've given a bad review to a hotel! First, the photos are misleading; the pictures online look great, but the actual hotel is very old and worn. The hotel facilities are particularly outdated. The sheets and towels are incredibly dirty and smelly, and one of the two beds had an acrylic blanket that we asked to change, but they refused. They gave us a duvet insert without a cover after repeated requests. However, we could accept all of that. What we found most unacceptable was that the hotel room was right next to the road, just one meter away, with a thin wooden door and absolutely no soundproofing. It felt like sleeping on the street. Thai people love to drive motorcycles and create a lot of noise, like car stunts. We finally fell asleep around 3 AM, but then the traffic started again around 5 AM, making it impossible to sleep. I barely slept a wink all night. I've attached a photo; you can see the difference in sound through the thin wooden door. A hotel is a place to rest, and getting a good night's sleep is crucial when traveling. If you can't provide that, don't list your hotel on the platform and scam people!
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