Verified traveler
February 14, 2024
I would not recommend this Holiday Inn!! We stayed in another one in Scottsdale a couple months back (thought we were returning to the same one because photos of course looked similar) however didn’t cross check address. The other one was Excellent…this one was AWFUL!! Run down, old, poorly maintained, odd and unwelcoming lobby, leaks from the ceiling in the 3rd floor hallway. Toilet ran the entire time. Maintenance was only available at 8am which was too early for our family of all women to allow a man into our room. Housekeeping was SOOO loud outside our door and in the next rooms we could hear their conversation and banter all morning. Never experienced that before where the housekeepers would yell to one another from room to room:/ The late night front desk attendant gave me ATTITUDE when I shared about the toilet running. Breakfast was AWFUL. Bathroom amenities were ODDLY placed and inconvenient (hard to explain just poorly thought out). Toilet paper and tissues were incredibly rough!! Again, did NOT have any of these issues with the other Holiday Inn in the area. Just overall bad experience and would not stay here again or recommend ESPECIALLY for the price at $250 a nite!!! SUCH a shame:/