Rosewood Phnom Penh

Rosewood Phnom Penh Reviews

Rosewood Phnom Penh

Vattanac Capital Tower, No. 66 Monivong Blvd, Phnom Penh, CambodiaView Hotel Details
Rosewood Phnom Penh
Rosewood Phnom PenhRosewood Phnom PenhRosewood Phnom Penh
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Rosewood Phnom Penh Guest Reviews

4.6/5
Great
80 review
Verified reviews
Location4.7
Amenities4.6
Service4.5
Cleanliness4.7
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All Reviews(80)
Positive reviews(76)
Reviews with photos/video(16)
Awesome stay(15)
Awesome rooms(11)
Friendly host(5)
Negative reviews(4)
Guest User
Executive King Room
Stayed in May 2024
Family
30 review
5.0/5
Outstanding
Posted on May 6, 2024
One of the best hotels in Phnom Penh! We enjoyed our stay here. All staffs are super nice and modest! The design of the room is excellent!
6/12
Response from Property: Dear Guest,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
Guest User
Premier River King Room
Stayed in Feb 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Mar 25, 2024
nice!nice!nice!nice!nice!nice!nice!nice!nice!nice!nice!nice!
Response from Property: Dear guest, I am Daniel Simon, Managing Director. Thank you very much for your positive review of Rosewood Phnom Penh! We are glad to know that you enjoyed your stay and we look forward to seeing you again soon.
Guest User
Executive Twin Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 23, 2024
Everything is perfect, staff is amazing, especially thanks to Lydie from the front desk team: she is the perfect example of a proactive hospitable person who is always way beyond your best expectations. I can say that Lydie was very professional, friendly, and helpful during my stay experience at Rosewood Phnom Penh. I will choose Rosewood again next time when I travel to Phnom Penh.
Response from Property: Dear Guest,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
Guest User
Executive King Room
Stayed in Feb 2024
Friends
2 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Amazing hotel and service. Front Desk and Concierge are really helpful and kind. Will definitely come back to stay.
Response from Property: Dear Guest,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
ong
Executive King Room
Stayed in Dec 2023
Friends
8 review
2.0/5
Posted on Mar 10, 2024
This hotel has many teething issues. From yellow urine colored water coming out of the faucets to staff issues. Don't be fooled by the name as the property is a disgrace to the brand. Regret staying here and i rarely say that. Do yourself a favor and just choose another property and save yourself not only money but the frustration as well.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Daniel SimonManaging Director
XIAO LAO TOU
Executive King Room
Stayed in Sep 2023
Friends
169 review
5.0/5
Outstanding
Posted on Sep 14, 2023
The location of this hotel is beautiful. The accommodation is what I like the most, I like the design and how comfortable it be. Cleanliness is nothing to complain its very clean. This is first time that my friend and I visit Phnom Penh. So, this hotel makes this vacation more remarkable. The view in the night is spectacular. If I had I chance I definitely would choose this hotel again. :)
Response from Property: Dear Xiao,We appreciate you taking the time to share your feedback with us. We always strive for excellence with the service to our valued partners. We look forward to welcoming you back in the not-too-distant future.Warm Regards,Daniel SimonManaging Director
Guest User
Executive King Room
Stayed in Nov 2023
Friends
2 review
2.0/5
Posted on Dec 3, 2023
Chinese people had better not cheat money randomly and pay the room fee and deposit in cash every day. Then after seeing us drinking too much, they went back and asked us to renew the room and pay the deposit. When we found out that we were smoking, we gave the waiter a few hundred dollars and then deducted more than 300 dollars from the deposit. We ordered in total. We had four or five meals, and each meal cost only forty or fifty dollars. We paid a total of one thousand and six dollars in deposits, but all of them were gone. The total cost was about five thousand or six thousand dollars.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. The hotel values ​​the opinions of every guest. Please allow me to explain to you that the hotel is committed to providing a non-smoking environment to every guest and has marked any behavior of smoking in a non-smoking environment. All may result in fines. If you still have questions about your bill, you are welcome to contact the hotel at any time and we will be happy to answer your questions. Daniel SimonGeneral Manager
xy0611
Premier River King Room
Stayed in Oct 2023
Couples
36 review
5.0/5
Outstanding
Posted on Oct 29, 2023
The room incorporates many high-tech highlights, the hotel swimming pool is great, the service is very good, and all details are well done. Breakfast is buffet + a la carte, with excellent quality and good service.
Original TextTranslated by Google
6/7
Response from Property: Hello dear guests, I am Daniel Simon, Managing Director. Thank you very much for your positive review of Rosewood Phnom Penh! We are glad to know that you enjoyed your stay and we look forward to seeing you again soon.
Da meiyu
Executive King Room
Stayed in Oct 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Oct 13, 2023
The room is quite big, the decoration standard is also very high, the service staff are very good, and there are many management staff from **************. The food in the Chinese restaurant is also very good. There is a girl named Wang who is very warm and generous. The return flight is At six o'clock in the afternoon, he enthusiastically took the initiative to help me with a late check-out. I will definitely stay at Rosewood next time I go to Phnom Penh.
Original TextTranslated by Google
Response from Property: Hello dear guests, I am Daniel Simon, Managing Director. Thank you very much for your positive review of Rosewood Phnom Penh! We are glad to know that you enjoyed your stay and we look forward to seeing you again soon.
Jun
Executive Twin Room
Stayed in Mar 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The location is very good. You can see the city night view and the Mekong River
Original TextTranslated by Google
Response from Property: Hello dear guests, I am Daniel Simon, Managing Director. Rosewood Hotel is located on the 14th floor of the landmark Vattanac Capital Tower in Phnom Penh. With a height of 188 meters, it is the tallest hotel in Cambodia. It has a distinguished status and allows guests to enjoy the beautiful view of the Mekong River without any obstruction. Thank you very much for your positive review of Rosewood Phnom Penh today! We are glad to know that you enjoyed your stay and we look forward to seeing you again soon.
Wuyilinzexu
Executive King Room
Stayed in Oct 2023
Business travellers
9 review
4.7/5
Amazing
Posted on Oct 9, 2023
The location of the hotel is very good, with many attractions nearby. There are many types of restaurants in the surrounding area, the scenery is beautiful, and the spacious rooms add to the warm feeling of home. The gym is also a great place to relax. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Hello dear guests, I am Daniel Simon, Managing Director. Thank you very much for your positive review of Rosewood Phnom Penh! We are glad to know that you enjoyed your stay and we look forward to seeing you again soon.
Guest User
Executive Twin Room
Stayed in Oct 2023
Couples
1 review
1.0/5
Posted on Oct 5, 2023
Rubbish hotel, 2200 a night is not worth it. I booked four nights. I will never come to this hotel again. This rubbish place dares to set such a price. It is inconvenient to go anywhere in a very remote place, so I just changed hotels after my stay. A very unpleasant journey.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your feedback. The hotel values ​​every guest's opinion and continues to conduct staff training to provide guests with better services. Sincere regards, Daniel Simon General Manager
Guest User
Executive King Room
Stayed in Mar 2023
Solo travellers
15 review
4.7/5
Amazing
Posted on Mar 6, 2023
On the last night of my trip to Cambodia, I stayed at rosewood, which was very comfortable. Facilities: The rooms are fully intelligent, and all floors can be reached by swiping cards Hygiene: Excellent, the room is clean, and the corners are also clean Environment: The layout is comfortable, the restaurant and the bar can see the view of the Mekong River The only regret is that the breakfast is slightly poor, with a little less variety, and the taste is average. Guava juice is a surprise
Original TextTranslated by Google
6/9
Response from Property: Dear Guest, I am Daniel Simon, Managing Director. Thank you for taking the time to share your stay experience with us. We always strive for excellence to provide the best service to our valued guests. We noticed your review of our breakfast and I sincerely hope it didn't detract from your overall experience. We look forward to welcoming you again in the near future.
TT520
Executive Twin Room
Stayed in Aug 2023
Couples
85 review
5.0/5
Outstanding
Posted on Aug 25, 2023
A 5-star hotel with a particularly high cost-effectiveness in Phnom Penh, Cambodia, **********************, the food in the restaurant downstairs is particularly delicious, it is very convenient to take a bus to anywhere nearby, it is also very convenient to eat, and the hotel service attitude is also very good
Original TextTranslated by Google
Response from Property: Hello dear guests, I am Daniel Simon, Managing Director. Thank you very much for your positive review of Rosewood Phnom Penh! We are glad to know that you enjoyed your stay and we look forward to seeing you again soon.
Guest User
Executive King Room
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 12, 2024
Rooms and service facilities are good
Original TextTranslated by Google
Response from Property: Hello dear guests, I am Daniel Simon, Managing Director. Thank you very much for your positive review of Rosewood Phnom Penh! We are glad to know that you enjoyed your stay and we look forward to seeing you again soon.