To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.5
Service3.9
Cleanliness3.9
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All Reviews(21)
Positive reviews(16)
Reviews with photos/video(1)
Negative reviews(5)
Guest User
Deluxe King Room
Stayed in Apr. 2024
Business travellers
7 Reviews
3.7
/5
Posted on 17. Apr. 2024
The hotel and staff are great.
The internet was a real problem. It was intermittent and when it worked, it was terribly slow.
I travel on business and thus good internet is essential.
Guest User
Stayed in Jan. 2023
Couples
0 Reviews
3.0
/5
Posted on 31. Jan. 2023
Everything was good but breakfast ended up bad, if a guest comes down at 9:30 and they almost have no food at least don't charge them for the drink, in the end they had to pay for a second glass of juice and they literally didn't have breakfast. ($12 for breakfast so I don't eat anything and they charge me for the juice)
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Guest User
Stayed in Jan. 2023
Couples
0 Reviews
2.0
/5
Posted on 31. Jan. 2023
No toilet paper, we had to ask twice to finally get it. Sonor consolation is very bad. Breakfast is poor. Almost no fruits. We booked a room with double bed and ed up with two separate beds. I would not recommend for more than one night.
Guest User
Stayed in Jan. 2023
Couples
0 Reviews
1.0
/5
Posted on 31. Jan. 2023
Reserved ny *********** When we arrived we were told there was an issue and there were no rooms available. No explanation, no call, no notification or email. Also the photos look 10 times better, than the actual place, no maybe it was for the better.
Guest User
Stayed in Jan. 2023
Other
0 Reviews
1.0
/5
Posted on 9. Jan. 2023
Too noisy. Other guests had a loud party in their rooms with music, alcohol at 1:30 am. The guy in reception couldn’t care less as I called twice and they did not stopped the loud party next to our room.
Guest User
Stayed in Jan. 2023
Couples
1 Reviews
5.0
/5
Outstanding
Posted on 15. Jan. 2023
This is a great hotel with a wonderful people that always try to help
It is a hotel where they make you feel like family.
All the staff treat you very kindly and try to make your stay very pleasant.
Thank you Karen, Isis (in reception) and Laura (housekeeping) who were always attentive to our requests.
It is a great hotel with excellent service and everything is close. You can walk and in a few minutes find what you are looking for
The truth is that I highly recommend this hotel
Guest User
Stayed in Nov. 2022
Solo travellers
0 Reviews
4.0
/5
Very Good
Posted on 30. Nov. 2022
La mayor fortaleza del hotel es su relación precio calidad. Es un hotel que ha sido lujoso en su época y ahora ya es algo antiguo, pero muy cómodo y agradable. Tal vez el personal, en especial en el área del desayuno, podría ser un poco más amable. La luz en el baño era mortecina. Ninguna de estas cosas fueron graves, de todos modos. Podría volver a alojarme en él sin problemas.
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Guest User
Stayed in Nov. 2022
Couples
1 Reviews
3.5
/5
Posted on 24. Nov. 2022
MY OPINION, IN GENERAL IS GOOD, BUT IT COULD HAVE BEEN MUCH BETTER, IMPROVING CERTAIN DETAILS SUCH AS: THE LACK OF COMMITMENT ON THE PART OF THE CHECK-IN DESK REGARDING THE REQUIREMENT, PREVIOUSLY REQUESTED x WSP TO EXCHANGE DOLLARS x COLOMBIAN PESOS, SOMETHING THAT IT NEVER HAPPENED, BECAUSE ACCORDING TO THE PERSONS IN CHARGE, THEY DID NOT HAVE THE MONEY TO DO IT. UNTIL THE LAST DAY OF WANTING CHANGES ONLY 10 DOLLARS AND NOT BEING ABLE TO DO IT. THE BREAKFAST LOWERED A LOT OF QUALITY WHEN IT WAS CARRIED OUT BUFFET INSTEAD OF A LA CARTE LIKE THE FIRST DAY. THE QUALITY OF THE ORANGE JUICE IS VERY POOR, I WOULD SAY VERY POOR. THERE WAS NO KIND OF VARIETY OF DOUGHS OR SWEET BISCUITS. VERY LOW AND POOR QUALITY AND QUANTITY OF COLD COLD, SOMETHING ONLY SIMILAR TO HAM. IN DEFINITELY, JUST WITH A LITTLE MORE ATTENTION, IT CAN BE IMPROVED A LOT
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Guest User
Stayed in März 2022
Solo travellers
0 Reviews
4.0
/5
Very Good
Posted on 16. März 2022
Buena ubicación y la habitación que me asignaron era muy acogedora. Los precios son accesibles. El desayuno es el típico de bufet pero está bien. La atención es buena. La piscina no estaba habilitada para cuando fui. El lugar estaba muy aseado en general.
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Anonymous User
Stayed in März 2022
Business travellers
12 Reviews
1.0
/5
Posted on 15. März 2022
Very poor, they do not give airport pick up. Cheating people.