Hilton Garden Inn Panama City Reviews

Response from Property: Thank you for sharing your recent experience. We are sorry to hear that you were not satisfied with your stay. If there is anything we can do to help you at this time, please reach out to the hotel directly.

Response from Property: Hi Jaxon, we are sorry to hear that you did not receive the service you expected at our hotel. We will address this with our team directly. If there is anything we can do for you at this time, please reach out to us directly at 850-392-1093.

Response from Property: Thank you for sharing your recent experience at our hotel. We are happy to hear that you enjoyed your stay and we were able to accommodate your early check in. We look forward to welcoming you back to our hotel in the future!

Response from Property: Thank you for your kind review. We are happy to hear that you enjoyed your stay and look forward to welcoming you back to our hotel in the future!

Response from Property: Thank you for your kind words Mr. McGee, we look forward to welcoming you back to our hotel in the future!

Response from Property: Thank you so much for your kind review! We are happy that our team took great care of you during your stay. We look forward to welcoming you back to our hotel in the future!

Response from Property: Thank you so much for your kind review. We look forward to welcoming you back to our hotel in the future!

Response from Property: Thank you for leaving such a kind review. While we believe this may be for a different location, we appreciate you taking the time to share your experience nonetheless. We look forward to welcoming you to our hotel one day!

Response from Property: Thank you so much for your kind review! We are happy you enjoyed your stay with us and we cannot wait to welcome you back to the hotel in the future!

Response from Property: Thank you for sharing your experience. We are happy to hear you enjoyed our restaurant. We look forward to welcoming you back to our hotel in the future!

Response from Property: Thank you for sharing your feedback. The air conditioners in our junior suite rooms are the same as those you would find in residential properties, causing what would seem to be loud noise. We apologize for any inconveniences this may have caused you during your stay - we know that a great night sleep is important! We hope you will consider staying with us again in the future.

Response from Property: Thank you for sharing your feedback with us, and we apologize for the inconveniences you experienced during your stay. We understand that the proximity to the railroad tracks caused disturbances and affected your sleep. We apologize for any discomfort caused and will explore potential solutions to minimize the impact of the train noise on our guests' rest. We are truly sorry to hear about the theft from your locked vehicle. Unfortunately, such incidents can occur in any location, and we advise all our guests to take necessary precautions to ensure the safety of their belongings. We apologize for any confusion regarding breakfast. We understand that the lack of included breakfast and additional charges was unexpected for you. We appreciate your feedback, and we will work on providing clearer information about our offerings to avoid any misunderstandings. Thank you for bringing these issues to our attention. Your feedback helps us improve our services. Should your future travels bring you back to the area, we would appreciate the opportunity to provide you with a more satisfactory stay.

Response from Property: Thank you for taking the time to provide feedback on your recent stay at our Hilton Garden Inn. We sincerely apologize for the inconveniences you experienced during your time with us. We strive to provide a comfortable and enjoyable stay for all our guests, and it is disheartening to learn that we fell short of your expectations. We appreciate your comments regarding the condition of the mattresses. We will promptly address this issue and take the necessary steps to ensure that our guests have a restful sleep. Additionally, we understand that the proximity to the rail tracks caused disturbances in the early morning. While we cannot control external factors, we apologize for any inconvenience this may have caused and understand the impact it had on your stay. We are also concerned to hear about the noise issues you encountered, including the doors slamming and the loud elevator chime. We will assess and make the necessary adjustments to minimize these disturbances so that our guests can enjoy a quieter and more peaceful environment. Your suggestion regarding the doors is duly noted, and we will work towards implementing measures to prevent them from slamming. We apologize for the echoing elevator sound you mentioned, which disrupted the tranquility of your hallway. Our maintenance team will investigate this matter to ensure that the volume is adjusted appropriately to minimize any disturbances it may cause. We sincerely apologize for any inconvenience caused by these noise-related issues. We appreciate your understanding and want to assure you that we take your feedback seriously. Your comments will help us improve our operations and enhance the overall experience for our valued guests. If there is anything else we can do to make amends or address any other concerns you may have, please do not hesitate to let us know. We value your loyalty as a frequent guest, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.