Hotels near Wilkes Bashford, Palo Alto

I can not say enough amazing things about the Stanford Park Hotel. We used this hotel for our wedding room block and they went above and beyond what was required of them. My guests felt extremely welcomed, the hotel is absolutely stunning and the staff is excellent. This is not a 4 star hotel in my opinion I would rate this as a 5 star hotel. Our guests could not stop raving about the Standford Park Hotel!

房間非常不隔音，隔壁説話聲非常清晰，能聽到隔壁打呼嚕，房間較小，乾淨，早餐很簡單，停車免費，房間價格偏高

The staff at the Nest went above and beyond to accommodate us and our puppy. They have an excellent staff and provided amazing customer service all around. The best time we are in Palo Alto we will certainly be staying here again!

Pros: (For this part, this hotel deserved a 5-star review) 1. Rohan the front desk manager was nice. He made me feel welcome. He acknowledged the Hilton gold member status right away and offered the perks without me asking. He offered $ 10 breakfast credit or additional reward points.Which I picked the breakfast credit. He also gave us an upgrade to a bigger room and waived the parking fee. 2. The room is really clean and everything in great order. For example, the bathtub held the temperature of water for a long time and the shower drains fast. The bed is firm, which I like a lot. The thermostat, the refrigerator, the TV, etc all in great condition. The edges of the bathroom walls or around the bathtub also looked very clean. 3. The gym, the swimming pool, and the hot tub are all well maintained.4. The location is really good. Close to all the places we need to go. 5. The room does not have any strange smell. Cons: (For this part, one star out of five was removed) 1. Billing system: Used the Hilton app to checkout on my mobile phone. The pdf of the receipt never arrive in my email. So I went to the front desk to ask for a printout of the receipt. That was when I found out that all the perks (waive parking fee, breakfast credit, etc) promised at check-in for gold member status were not honored and my credit card was charged. The front desk manager could not find the credits in the system until I mentioned Rohan's name. Then the credits were finally applied and I got a new receipt. So it is always a great idea to make sure you review the receipt before leaving the hotel to avoid surprises like that. 2. $12.95 continental breakfast per person is steep, considering what you get. There are just some cut fruits, pastries, and bagels, and Quaker instant oatmeal in the cup. I was expecting some eggs, pancakes or hash browns for that price. I don't recommend it unless you need the convenience of eating breakfast in the hotel and you are given the $10 credits. 3. Instructions about the facility are lacking: I could not find the pool hours and breakfast hours on the hotel website or in the app. I did not see any posted signs about the hours, either. Had to ask the front desk for information. 4. The blackout curtain in the bedroom cannot totally be pulled to the center to cover the entire window. It left a big gap (about 4 feet wide). got woken up by the bright light early. 5.$15 parking fee.

I am currently at the Palo Alto Inn and really happy with the overall experience. The manager could accommodate some additional requests I had, the room is very big and receives almost no noise from the traffic. Cleanliness is great. The rooms are well equipped - fridge, microwave, tea+coffee machine, TV, safe, plenty of USB charger ports. There were some complimentary drinks and sweets as a nice bonus. The location is OK, you have to walk 15-20 minutes along the El Camino in either way to hit places with some choice of place to eat or do groceries from, but that's not terrible. If you are driving anyway, it does not matter. You can also take a bus. --- Martin

We go to Palo Alto regularly for visits to Stanford and typically stay in one of the chain hotels. Thought we’d change it up and stay somewhere different. Dinah’s filled the bill! So cute! It’s an older hotel, but that just adds to the charm! We stayed in a deluxe garden room. The room was huge and had the most quaint little patio. It was so calming to hear the water outside and to see the koi and ducks. The room was clean and had all of the standard amenities. And, bonus, we were able to bring our dog! They even have a cute little dog park on the premises! We will definitely stay there again!

First off, I'd like to give a shout-out to the night shift front desk person Tony. He was very courteous and thoughtful in helping me on my arrival day (12 midnight) and assisted with all my needs. Thank you Tony for your efforts! For the hotel in general, it seems the place is understaffed but I believe that is how other hotels operate nowadays post COVID. The location is great and is right in the middle of where I want to be north and south of Bay Area. Many rental car locations nearby so I was able to get to one within 10 mins radius. For the room, I stayed in the king bedroom pool side with patio. The bed was very comfortable and clean. However, the downside was that the connecting room doors were paper thin, and the gap between the door and the floor was more than an inch high, so I could pretty much hear every word the person was saying in the other room. They need to fix that or else guests really don't have any privacy at all. I apologize to the couple in the room next to me because I was on a call at 3am in the morning and didn't realize I had woken them up until they started talking and I knew how bad the sound isolation was. After that, whether it was day or night time, I had to resort to whispering all my conversations because I knew people could hear me in the other rooms.

We didn’t get recognition as elite member. The wall was thin and unfortunately had a high-temper neighbor who had a GREAT night till 5 in the morning. (Called the front desk before sleep so it’s better but can still hear sounds from TV etc) The bill was wrongly charged. (Correct upon requests) COMPLIMENTARY breakfast was capped to $25 but the department can still wrongly charge. Forgot to mention, I was calling their billing office and no one answered ( 9am PST) so I called the elite member line to get through the accounting line.

This is a basic motel with average rooms. The exterior is well maintained and clean The rooms furnishings are a bit worn, but it had everything we needed. Odd that the microwave is sitting on top of the small refrigerator on the floor? There were small dents in the walls, a couple holes in the curtains and carpets. No shampoo in the dispenser in the shower. We had our own with us so we didn’t bother the desk for a refill. We were here for a visit to Stanford medical so this met our needs. Staff is very friendly and helpful. The area is a mix of commercial and office buildings. A couple of restaurants a bit further away. Nothing but Carls Jr. close. We felt safe walking around. We will be back again as we have more work being done at Stanford. (20 minutes away)

The hotel is newly opened so the hardware is very new and the price is cheap. The hotel has a small laundry room. The room is equipped with a sofa bed. Four people can stay there without any problems. The sound insulation is very good. Although the breakfast cannot be compared with that in China, it is good for this trip. There is no bottled water in the room. You can only get water from the restaurant and gym on the first floor. Parking for the night is $10, which is very cheap. It is recommended to park at the hotel. Overall very satisfied