2 Star Hotels in Palo Alto

Very good hotel, hao p

I didn't realize how beautiful and charming this hotel would be. It is really lovely. Lobby is full of history, nice little plaques explaining the fireplace, wrought iron lamp, etc. Room was simple, spacious, clean, airy, and extremely comfortable. Excellent reading chair, desk chair with height adjustment (thank you!), great toiletries, very quiet and peaceful. Very friendly down-to-earth desk staff. Fantastic location, totally walkable everywhere. Coffee in lobby in the morning. Would gladly stay here again.

I cannot say enough good things about the amazing people who run this hotel. I had medical appointments in Palo Alto on consecutive days and needed a room that could accommodate my desire for certain covid mitigation/precautions (room entry from outdoors, and individual AC units.) I spoke with Roger who not only confirmed Zen Hotel’s protocols and features, he also told me they host many people who are in town for medical issues (Stanford Hospital, and other large medical facilities, are nearby) so the staff there is very careful. A few days prior to our visit, I emailed to asked for additional measures, and Jorge, the Front Desk Agent, acknowledged my request. We arrived, checked in, noted that my request had been honored, and had a quiet, comfortable visit. When I arrived home the following night there were two messages from Jorge, and one from Roger, who had called early the previous day (prior to my arrival) to ask for my credit card info which had somehow not been logged into their system. They were sold out and needed confirmation of payment from me, but — long story short(er)—I didn’t receive the messages until after I returned. They had every right to cancel the appointment but did not. They gave me the benefit of their doubt, and their commitment to serving those with medical needs. I keep getting teary-eyed, writing this. Such decency and kindness! When I called today to thank them, Jorge told me, had they had to cancel the reservation, they would have found accommodations for me in one of their affiliated hotels. I’ve never experienced this level of customer service and care from any other hotel. So thank you again, Roger and Jorge and Zen Hotel Palo Alto. I will most certainly stay at Zen again (and make sure you have all the info you need in advance!)

We had to come to town for appointment at Stanford. We had no idea where we were going, but this quaint, friendly, little motel was perfect! Lovely garden area to sit in and relax under the tree, breakfast brought to your room at your appointed time, pool. We will definitely be staying here every time we come to Stanford. Don’t want to give away our little gem. Very special place

This is an old-fashioned motor inn in the heart of Palo Alto. It has pet friendly rooms for $30 extra, which is cheaper than other places we looked at. The room was small but sufficient, and was very clean. The bed was comfortable but the pillows pretty flat.. The staff were friendly. The location was in walking distance to restaurants. There was no breakfast to speak of, just prepackaged pastries. If you have a dog, you have to walk a couple of blocks to get to some grass. All in all this was a great place to stay on our trip.

Very good stay experience, first of all, the surrounding environment is very comfortable, is the center of Palo Alto, but not the big city of San Francisco, called downtown, there is a main road, beautiful and prosperous. Stanford University is right next to me, I go to the campus every day. It’s much more comfortable than living in downtown San Francisco. The breakfast was very good. The room is comfortable and quiet. The only downside is that the room is small, but I don't mind this.

It takes about seven or eight minutes to drive to Stanford. The room is very spacious and the space for activities is large. The boss is very enthusiastic. Before we checked in, we turned on the electric heater and the TV was switched to the Chinese station. You may know that we are from China by looking at the name of the order. Fair, if you need hot water, talk to the front desk when you check in. A kettle is provided and parking is free

From the nearest car hotel to the location, the waiter at the front desk had a good attitude. I used the app to talk to him very smoothly. Check-in includes daily self-service reception at the reception, with slices of bread, milk, fruit, coffee, orange juice, cereal, etc. It is too convenient for me. Is the price expensive, who makes him in the center of the universe?

I had an incredible experience staying at SureStay Plus of Best Western in Mountain View. Manager Samir was a fantastic asset to the hotel, always ready and willing to help with whatever we needed. The bed was incredibly comfortable and the room was peaceful and tranquil. I was able to take long, hot showers with hot water coming out of both the tub and sink right away. The breakfast was amazing, with so much variety - from fruits, eggs, meats, breads and more. We had access to speedy internet and a TV with a great selection of channels. The staff were friendly and helpful with all our needs. I was extremely pleased with my stay and would highly recommend it to anyone looking for a fair and honest service experience.

Breakfast is very simple. There is only one coffee table and sofa in the room. There is a parking room. The room smells. It may be a smell. There is hair on the bathroom towel. It may be because it is cheap. The occupancy experience is not good, but it is really cheap compared to other local residences.