When you drive up to the entrance of Hilton you’ll be greeted by the most beautiful smiling faces of the team who are eager to make your experience amazing! The property situated in a national park is so well conceptualized. Initially you’ll be captured by the property, the views and the aesthetic but as time goes you’ll see that it’s actually the team there that takes your experience to a top notch level! Gitanjali, the GM constantly checked in with us and considering it was a big holiday for Sri Lankans, she was constantly available and stayed there for her guests and staff. She truly runs the place by leading by example. Jerome, the executive chef and his team of chefs he has trained are making some of the most amazing food with the locally sourced ingredients. Every meal we had, he checked in with us to make sure our restrictions were addressed and we enjoyed the meal. His food has a flare of Sri Lanka but also some homely feel to it that gets you excited for your next meal in the restaurant. Vino, Hashini, Kenny, Pravin, Anuradha, the buggy boys, to the security manager and many more that I’m not sure of the names; each of the staff members went above and beyond during our stay. Weather it was our wait staff or the boy who knocked at my door to tell me there is an elephant on the property as I’d really wanted to see one if it came; every team member there makes your stay exceptional I’m not the one to write such reviews, probably one of the few times that a stay has come home with us and yes to an extent it’s the property and the place, but beyond that it’s the people that have made this place so memorable and the experience we have there beyond our expectations. We will definitely be going back sooner than planned and we would highly recommend Hilton Yala as your stay.