My big family stayed at Herloom for a several nights during the Eid holidays. It is a serviced residence so there will home appliances like what you would have in an apartment, totally convenient for long stay. The room was modern as if it was new with all the appliances looked brand new and maintained well. Check in and check out process was quick, though I hope the lobby area could be larger. It was way to small and inconvenient should there be a long check in or check our queue. Breakfast was good with lots of food varieties. The restaurant, Arooma, was to small to accommodate lots of guests so the hotel expands the dining area outside the restaurant area which is not a problem at all. The swimming pool is an outdoor one, but it is located in the center of all the building, making it looked like it's indoor. The pool was rather small, with all that many guests I found it rather uncomfortable. I also tried the gym on the next morning. This hotel is located above a shopping mall called Carstenz, so you can find everything you need for a long stay in an affordable price. Overall, it was good stay.