HOTEL THE LEBEN OSAKA Reviews

Response from Property: Dear Cammmmyc,Thank you for sharing your experience at our hotel. We are delighted to hear that you had a good experience with us.We appreciate your positive feedback about the polite and friendly service from our front office team. Providing excellent customer service is a top priority for us.We are also glad that you found the hotel's location to be convenient, and that you were comfortable in your room and bed. Ensuring our guests have a comfortable stay is very important to us.Thank you again for your review. We look forward to welcoming you back to Hotel The Leben Osaka in the future.Best regards,Guest relationsHotel The Leben Osaka

Response from Property: Dear valued guest,Thank you for sharing your wonderful experience! We are delighted to hear that you had a fantastic stay with us. Despite the rainy weather during your check-out, we are glad that our front desk staff went above and beyond to provide you with umbrellas, ensuring your comfort and convenience. We understand the importance of going the extra mile for our guests.We are also pleased to know that our hotel's central location allowed you to easily explore nearby dining options and find delicious meals. It's great that you found the room spacious, clean, and tastefully decorated, providing a cozy retreat after a day of city exploration. We strive to create a comfortable and relaxing environment for our guests.Exceptional customer service and thoughtful amenities are our top priorities, and we are thrilled that you found them enjoyable. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit to Osaka.Best regards,Guest relations

Response from Property: Dear Linkes,Thank you for your review! We're thrilled to hear that you had a wonderful stay with us. We sincerely apologize for any inconvenience you experienced while trying to book a big taxi. We would like to inform you that currently, we do not have a collaboration with big van services, which is why they need to be booked at least one day in advance.We truly appreciate your understanding in this matter. Your feedback is extremely valuable to us as we continuously strive to enhance our services. If there's anything else we can assist you with or if you have any additional suggestions, please don't hesitate to let us know. We highly value your patronage and we look forward to the opportunity of welcoming you back for another enjoyable stay in the near future.Best regards,Guest relationsHOTEL THE LEBEN OSAKA

Response from Property: Dear Mike kkl, Thank you for your review! We're glad to hear that you found our location convenient. It's great to know that the metro station is only a 6-minute walk away. We're also pleased that you found the room spacious and clean. Providing a comfortable and clean environment for our guests is always a top priority for us. We appreciate your feedback and hope to welcome you back in the future.Best regards,Guest relationsHOTEL THE LEBEN OSAKA

Response from Property: Dear K K Lam,Thank you for choosing our hotel for your stay in Osaka, and for taking the time to leave a review.We greatly appreciate your feedback and are glad to hear that you had a positive experience with us.We are thrilled to hear that you found our hotel's location excellent, with convenient access to shopping areas and a short 5-minute walk to the nearest MTR station. We appreciate your positive feedback and are delighted that you plan to reserve with us again on your next trip to Osaka.We look forward to welcoming you back and providing you with another enjoyable stay. If there is anything else we can assist you with, please do not hesitate to let us know.Best regards,Guest serviceHOTEL THE LEBEN OSAKA

Response from Property: Dear Thank you very much for your review! We're thrilled to hear that our hotel was suitable for your family and that you found the room to be spacious, nice, and clean. We're also happy to know that you were able to enjoy watching YouTube on the TV directly. We apologize for any inconvenience you experienced with our limited washing machines, but we're pleased to hear that you appreciated our free skin care amenities on the ground floor, as well as our free coffee and detox water during certain periods.We also wanted to inform you that starting this July, we are offering a summer limited ice tea service for our guests. We hope that this new addition will help you feel even more relaxed and refreshed after a long day of exploring the city.Thank you for choosing our hotel and for your valuable feedback. We can't wait to welcome you back in the future and provide you with another comfortable and enjoyable stay.Best regards,Guest serviceHOTEL THE LEBEN OSAKA

Response from Property: Dear Mr./Ms.Yap Chin, Thank you for your review! We're delighted to hear that our staff was helpful and provided great customer service. We strive to ensure that our guests have a pleasant and enjoyable stay. It's also wonderful to know that you found the facilities to be satisfactory and that our location is convenient for shopping and dining. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Best regards,Guest relationsHOTEL THE LEBEN OSAKA

Response from Property: Dear Valued guest , Thank you for choosing to stay at HOTEL THE LEBEN OSAKA and for taking the time to share your accommodation experience with us.We're thrilled to hear that you found our hotel's location to be very good. It's great to know that the superior room provided ample space and was clean. We take pride in ensuring our rooms are spacious and well-maintained to provide a comfortable experience for our guests.We appreciate your positive feedback, and we hope to have the opportunity to welcome you and your family again in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Thank you for choosing our hotel, and we look forward to serving you again soon!Best regards,Guest relationsHOTEL THE LEBEN OSAKA

Response from Property: Dear LemonadeM,Thank you for taking the time to share your feedback about your recent stay with us.We are thrilled to hear that you had a great experience with us, and that this was your second stay at our hotel.We are delighted to hear that our staff were extremely helpful in storing your luggage while you traveled to Kyoto, and that you were pleased to find your luggage already in your room upon your return. We take pride in providing excellent service to our guests, and we are glad to hear that our efforts have been recognized.Thank you once again for choosing to stay with us. We would be honored to have you stay with us again in the future, and we hope to provide you with another memorable experience.Best regards,EvonneLobby attendant

Response from Property: Dear Coco Chanel, Thank you for sharing the experience with us.We're delighted to know that you enjoyed your time here and were satisfied with the clean room and bed.All types of twin rooms are featured with 2 semi-double beds (W: 140 cm).Due to SDGs, we only provide toothbrushes and towels in the room; for other amenities, guests can take them from the amenity station, which is open from 15 to 24 a.m..We are glad to hear that you enjoy this free service.However, we regret that the outside view did not meet your expectations.Because our hotel is located in the city, the only view from the room is the street and office buildings.Again, thank you for staying with us and for this comment. It was a pleasure hosting you, and we look forward to your next stay.Best regards, Management team

Response from Property: Dear Ellen,Thank you for sharing your feedback on your recent stay at our hotel. We are thrilled to hear that you enjoyed your time with us and found our rooms spacious and stylish. As you mentioned, we take great pride in offering a variety of room types, all of which are at least 30 square meters in size, with separate bathrooms and restrooms. Our goal is to provide our guests with the best possible accommodation experience, where they can relax and feel at home.We appreciate your positive comments and look forward to the opportunity to welcome you back to our hotel in the near future. Thank you again for choosing us as your accommodation choice.Best regards,Managerment teamHOTEL THE LEBEN OSAKA

Response from Property: Dear valued guest, Thank you for choosing to stay with us and for taking the time to write a review. We are delighted to hear that you had a pleasant stay at our hotel and that you enjoyed our quiet location with convenient stores and restaurants nearby. We are also pleased to hear that you found our staff to be helpful and friendly.Our spacious rooms are definitely one of our hotel's highlights, and we are glad that you found them to be a gem in Osaka. We take pride in providing our guests with comfortable and relaxing accommodation during their stay with us.Thank you again for your feedback and we hope to have the opportunity to welcome you back to our hotel in the future.Best Regards,Guest serviceHOTEL THE LEBEN OSAKA

Response from Property: Dear Ms.Lao,Thank you for your fantastic review! We're thrilled to hear that you had a great experience at our hotel. We take pride in maintaining cleanliness throughout the property, and we're glad that it was evident during your stay. Additionally, we're pleased that our location was convenient for you. Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel!Best regards,Guets RelationsHOTEL THE LEBEN OSAKA

Response from Property: Dear Valued guest,Thank you for your review! We're glad to hear that you had a nice experience with us. We strive to provide excellent service and a pleasant stay for all our guests. If there's anything else we can assist you with, please let us know. We look forward to welcoming you back in the future. Best regards,Guest relationsHOTEL THE LEBEN OSAKA