Art Hotel Osaka Bay Tower

Art Hotel Osaka Bay Tower Reviews

Art Hotel Osaka Bay Tower

1 Chome-2-1 Benten, Osaka City, JapanView Hotel Details
Art Hotel Osaka Bay Tower
Art Hotel Osaka Bay TowerArt Hotel Osaka Bay TowerArt Hotel Osaka Bay Tower
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Art Hotel Osaka Bay Tower Guest Reviews

4.5/5
Great
418 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All Reviews(418)
Positive reviews(398)
Reviews with photos/video(166)
Delicious breakfast(47)
Close to metro(29)
Convenient for shopping(29)
Perfect for kids(24)
Loved the night views(22)
Relaxing hot springs(19)
Delicious buffet(12)
Has play area for children(10)
Negative reviews(20)
Vera
Superior Twin Room - Non-Smoking
Stayed in May 2024
Couples
2 review
4.0/5
Very Good
Posted on May 29, 2024
We had a wonderful stay at this hotel, which offers spacious rooms and a convenient location. There are supermarkets and restaurants in the area, making it very convenient for us. One of the highlights was enjoying the hot spa which’s nearby hotel. As hotel guests, we received a discount of about one thousand Yen for the entry. The breakfast experience at the sky restaurant on the 51st floor was delightful, with a beautiful view and delicious food. What made the whole experience even better was the great deal we got from Trip for this hotel.
Response from Property: Thank you very much for your highly positive review of Art Hotel Osaka Bay Tower. We are truly delighted to hear that we could provide you with a comfortable stay. Your satisfaction with the beautiful views from your room, cleanliness, and breakfast brings us immense joy. We prioritize delivering exceptional experiences to our guests, and we are pleased to see that your feedback reflects the fruits of our efforts. We will continue to strive for service excellence to meet and exceed your expectations. We look forward to the opportunity to welcome you back to Art Hotel Osaka Bay Tower. Please do not hesitate to stay with us again. Sincerely, Front Desk Art Hotel Osaka Bay Tower
Sze Wan
Deluxe Triple Room
Stayed in May 2024
Family
4 review
4.0/5
Very Good
Posted on May 31, 2024
Good service but think the opening hour of hot spring is better to be longer to midnight
Response from Property: Thank you for choosing Art Hotel Osaka Bay Tower for your stay. We are truly grateful for your kind words and the time you took to share your experience with us. We are delighted to learn that you had a relaxing and enjoyable stay. Your satisfaction is our motivation, and we are committed to continuously improving our services. We appreciate your valuable review, especially considering your busy schedule. When you are in the area again, we would be thrilled to welcome you back to our hotel. Our entire team is eagerly looking forward to your next visit. Sincerely, Front Desk Art Hotel Osaka Bay Tower
Cher.ylyl
Standard Double Room - Non-Smoking
Stayed in Dec 2023
Couples
5 review
4.2/5
Very Good
Posted on Dec 15, 2023
Nice view from hotel, very convenient and near the train station(2 lines) The room size is also okay, enough for 2 pax, not squeezy. As it was during winter when i went, the building didnt had aircon but had heater on. The room was abit stuffy then since the air flow was very little. The laundry machines was very bad, take very long to wash and dry (2hrs) but the clothes was still not dry. Had to go to a nearby laundromat.
Response from Property: Thank you very much for choosing Art Hotel Osaka Bay Tower from among many lodging facilities. The air conditioning in the rooms is controlled by the entire building and cannot be set individually. We apologize for any inconvenience this may cause and appreciate your understanding. If it gets cold, we will bring blankets to your room. If it gets hot, we will bring an air conditioner to your room. We look forward to welcoming you to our hotel again when you visit Osaka. Best regards, Art Hotel Osaka Baytower Reception
Guest User
Standard Twin Room - Non-Smoking
Stayed in Mar 2024
Couples
2 review
3.2/5
Posted on Mar 24, 2024
A bit surprised that the onsen is about 2minutes walk from the hotel... The renovation of the room has room of improvement, there was even used bottle water placed in the fridge when I checked in.
Response from Property: We are very sorry for your disappointment in choosing Art Hotel Osaka Bay Tower as your hotel of choice. We will share this information with cleaning-related departments and further promote thorough confirmation. Thank you for taking the time to give us your honest feedback. Best regards, Art Hotel Osaka Baytower Reception
Guest User
Magical Stage Triple Room
Stayed in Jul 2023
Family
7 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Amazing hotel! Room was clean and spacious. Place was convenient, very near the mrt and just right outside the hotel about 100m away is solaniwa onsen theme park which was is a great location for tourists! Furthermore, there was a discount for the onsen as we were staying in the hotel. The hotel breakfast was great too with a good view of the city.
Response from Property: Thank you for staying at our wonderful hotel! We are very happy to hear that your room was clean and spacious. It is also really fascinating to hear that the location of the hotel is convenient, close to the subway and also about 100 meters walking distance to the Solaniwa Hot Springs Theme Park, which is a wonderful place for tourists! You also mentioned that the hotel offered a discount on the hot springs to guests staying at the hotel, which is a wonderful service.Furthermore, you commented that the breakfast at the hotel was excellent and that you were able to enjoy a great view of the city, a wonderful experience!Thank you for taking the time to share your review with us. We will continue to make every effort to provide you with a better stay. We hope your next stay with us will be another wonderful memory. If you have any questions or need any assistance, please let us know anytime. We hope you have an enjoyable trip.Reception OU
P Trip
Superior Queen Room - Non-Smoking
Stayed in Jul 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 24, 2023
Cozy room but very comfy. Clean, freshy and great view over the city. The location is great if you wanna go to universal studios and good if you wanna go to the flashy night life. The area is chill will some small hidden restaurants gems.
Response from Property: Thank you for the nice review! We are glad to hear that you had a cozy room to relax in and enjoyed the clean and fresh atmosphere. In addition, it sounds like you had a great stay, as you enjoyed the wonderful view of the city.You mentioned that the location is convenient to Universal Studios and a good place to enjoy the fancy nightlife, which is a great location! You also commented that there are hidden little restaurant gems in the area that would be fun to explore.We appreciate you taking the time to share your review with us. We will continue to strive to provide a pleasant and enjoyable stay for our guests. We look forward to your next visit. If you have any questions or need any assistance, please do not hesitate to let us know. Have a wonderful trip!Reception OU
Guest User
Family Room
Stayed in Jul 2023
Family
9 review
4.0/5
Very Good
Posted on Jul 15, 2023
The hotel is nice and clean. Nice view from the room. The hotel is close to station, restaurants and convenient store. Staff are very nice.
Response from Property: Thank you for your kind review! We are delighted to hear that you had a nice and clean stay with us and enjoyed the beautiful view from your room. Our hotel's convenient location near the station, restaurants, and convenience stores is designed to provide our guests with a hassle-free experience.We are also glad to know that our staff provided excellent service and made your stay even more pleasant. We take pride in delivering top-notch hospitality to all our guests.Your positive feedback motivates us to continue providing the best service possible. We look forward to welcoming you back in the future for another enjoyable stay! Thank you once again for your review. reception OU
Anonymous User
Sky Floor Triple Room
Stayed in Dec 2023
Family
2 review
4.7/5
Amazing
Posted on Dec 13, 2023
Very close to JR train station, just 5 mins walk.Polite an helpful staff.Relatively spacious room for 3 adults. Wonderful city view from my room. Definitely will choose it again!
Response from Property: Thank you for choosing to stay at Art Hotel Osaka Bay Tower, and for sharing your feedback with us. We sincerely appreciate your kind words regarding the hotel's excellent transportation accessibility. Art Hotel Osaka Bay Tower indeed benefits from its convenient transportation connections, making it easy for our guests to access various destinations within Osaka and its surrounding areas. If you ever need assistance with information on nearby transportation options or directions to local attractions, please do not hesitate to reach out to our front desk staff. We are here to assist you with any inquiries you may have. We remain committed to continually improving our services to ensure that our guests have a comfortable and convenient stay. We look forward to the opportunity to welcome you back to Art Hotel Osaka Bay Tower in the future. Front Desk Art Hotel Osaka Bay Tower
Guest User
Superior Twin Room - Non-Smoking
Stayed in Nov 2023
Family
1 review
4.5/5
Great
Posted on Feb 25, 2024
gooodgooodgooodgooodgooodgooodgooodgooodgooodgooodgoood gooodgooodgooodgooodgooodgooodgooodgooodgooodgoood
Response from Property: Thank you for choosing Art Hotel Osaka Bay Tower for your stay.We are truly grateful for your kind words and the time you took to share your experience with us. We are delighted to learn that you had a relaxing and enjoyable stay. Your satisfaction is our motivation, and we are committed to continuously improving our services.We appreciate your valuable review, especially considering your busy schedule. When you are in the area again, we would be thrilled to welcome you back to our hotel. Our entire team is eagerly looking forward to your next visit.Sincerely,Front DeskArt Hotel Osaka Bay Tower
Guest User
Deluxe Triple Room
Stayed in Nov 2023
Family
2 review
4.0/5
Very Good
Posted on Dec 2, 2023
Booked Triple deluxe.. roo. Is spacious with basic amenities. Breakfast @ 51st floor is one of the best with its spectacular view. Good selection of Western & Japanese spread.
Response from Property: Thank you for taking the time to share your experience with us!We are delighted to hear that you enjoyed your stay in our Triple Deluxe room. It's wonderful to know that the room's spaciousness and basic amenities met your expectations.We are especially pleased that you appreciated our breakfast on the 51st floor. The spectacular view combined with a good selection of Western and Japanese spread is indeed something we take pride in. We strive to provide a memorable dining experience for our guests, and it's rewarding to hear that we succeeded during your visit.Your positive feedback is truly encouraging for our team. We look forward to welcoming you back for another fantastic stay. If you have any specific preferences or requests for your next visit, please feel free to let us know. Thank you once again for choosing to stay with us! Reception, Art Hotel Osaka Bay Tower
Anonymous User
Superior Queen Room - Non-Smoking
Stayed in Oct 2023
Couples
10 review
5.0/5
Outstanding
Posted on Nov 8, 2023
Great hotel with wonderful views from the room. Excellent location, literally next to the train station.
Response from Property: Dear Sir/ Madam,Thank you for taking the time to share your positive feedback! We are delighted to hear that you had a great experience at our hotel and enjoyed the wonderful views from your room. Your kind words are greatly appreciated. If you have any specific comments or suggestions to further enhance our services, please feel free to share them with us. We look forward to welcoming you back for another excellent stay in the future.Kindest Regards, Reception, Art Hotel Osaka Bay Tower
Anonymous User
Standard Semi Double Room - Non-Smoking
Stayed in Apr 2023
Couples
11 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Super convenient location. Feel very chill vibes walking around the hotel. Has an onsen next to it which is very popular and nice. Has a dessert shop which sells very delicate pastries. Has food joint and bookstore. Well sheltered from train station. And a daiso nearby, also a supermarket.
Response from Property: Thank you for staying at Art Hotel Osaka Bay Tower and for your review. We appreciate your kind words.We are delighted to hear that you found the hotel's location to be super convenient. We understand that easy access to various amenities and attractions is an important factor for a pleasant stay. We strive to provide our guests with a convenient and enjoyable experience, and we are glad that we were able to meet your expectations in this regard.Once again, thank you for your feedback. We hope to have the opportunity to welcome you back to Art Hotel Osaka Bay Tower in the future.
Tsogtoo1212
Superior Queen Room - Non-Smoking
Stayed in Dec 2023
Couples
10 review
5.0/5
Outstanding
Posted on Dec 26, 2023
lookin good views, breakfast buffet is so delicious, clean
Response from Property: Thank you very much for choosing Art Hotel Osaka Bay Tower from among many lodging facilities. The views from our guest rooms have been well received by many of our guests. You can enjoy two different views from your room: the ocean side with Osaka Bay, the Ferris wheel at Kaiyukan, and USJ, and the city side with the lights of Osaka City. Depending on the room type, we may not be able to provide you with this option, but if you make a request in advance, we will do our best to accommodate you. We all look forward to seeing you again. Best regards, Art Hotel Osaka Baytower Reception
Guest User
Superior Twin Room - Non-Smoking
Stayed in Jan 2023
Couples
4 review
3.2/5
Posted on Jan 26, 2023
Close to attractions: The hotel is located near two popular attractions. First is the Universal Studios Japan which is about 30 minutes from the hotel by transit. Second is a hot spring resort, namely the Solaniwa Onsen Osaka Bay Tower, which is less than 1 minute walk from the hotel. If you are planning to go to these attractions, I would recommend this hotel. The room: I must say that the bathroom needs some work. I understand that some parts of the hotel had been renovated but the room provided to us definitely wasn’t fully renovated. The bathroom didn’t seem to have an ventilation despite the staff told us there is. The walls and the bathtub also looked a bit old. Our goal was to go to the Solaniwa Onsen beside it which is why we didn’t use the bathrub much. Good thing about the room is that it is spacious and the bed is comfortable. Nearby shops: There is a family mart convenient store just below the hotel which is a great plus. There is also a mini shopping centre beside it which has decent yakiniku. Conclusion: I would give this hotel a 7/10 for the above reasons.
Response from Property: Thank you very much for using our hotel this time. We would also like to thank you from the bottom of our hearts for your feedback. In the future, we will strengthen patrols and strive for cleaning so that customers can use it comfortably. We apologize for making you feel disappointing despite your expectations. We will continue to devote ourselves to welcoming you with comfortable services and facilities from the customer's point of view. I am very sorry for making you feel sorry for your stay. We look forward to welcoming you back again to give us the opportunity to recover.
Guest User
Sky Floor Twin Room
Stayed in Jan 2023
Family
1 review
4.2/5
Very Good
Posted on Jan 17, 2023
The breakfast from the high-rise overlooking Osaka Bay was excellent in both taste and quality. Also, I can't forget the night view of Osaka City View. ps. I think I left my leather gloves and scarf at the hotel lobby couch on Sunday, January 8th, so could you check it out?
Response from Property: Thank you very much for choosing to stay at Art Hotel Osaka Bay Tower. Many guests have praised the view from the rooms. Depending on the room type, you can enjoy different views from the city side and the sea side. Both subway and JR stations are located within a few minutes' walk from the nearest station, so it is very convenient for transportation to USJ, Kyocera Dome, and other sightseeing spots in Osaka. Also, I forgot something in the lobby, but it was not found at the hotel. We are looking forward to seeing you again. Art Hotel Osaka Bay Tower Front