Chuan House Kuromon

Self-catering apartment hotel with a good location, 10 minutes away from Kuromon Market and 30 minutes' walk from Shinsaibashi. When you go out on the right hand side, go straight and turn left for 50 meters. There is a large supermarket that is tax-free. It is open to local people and there are not many people. The room is not big and can accommodate 2 people. The service is good and emails can be responded to in a timely manner. The only thing I didn't like was that the bed was too soft.

Like it very very very very much! fully equipped! The location is also very good! The newly opened check-in experience is also very good! I will book this every time I go to Osaka in the future! !

-About a 15-minute walk from Nankai Namba Station -The room is very well-equipped, with the bathroom and toilet separated; there is a washing machine and a drying function in the bathroom for drying clothes; there is a stove, microwave, refrigerator for cooking - Communicate with customer service via WeChat and get quick and courteous responses -Quiet environment and good sound insulation -The bed and pillows are too soft, extra quilt or pillow will be charged extra

This hotel may not be the smallest among Osaka hotels, but the service really needs to be complained about. When I got to the room that day, I found that the air conditioner was not very warm, so I contacted the hotel to check it and asked for an extra quilt. The hotel's reply was very late and there was no service staff, so they could only solve the problem the next day. My husband and I could only put our coats on top of the quilt that night. The curtains in the room were installed as if they were not installed, and there was no light blocking at all. It was very bright early in the morning. When I returned to the hotel the next day, I found that it had not been cleaned at all, not even replacement bath towels and toiletries. I will not choose this hotel again in the future.

Towels are not changed every day, they can only be changed for free once in 4 days The self-service box will not pay attention to whether garbage bags, toothbrushes and other items have been used up.

Check-in Policies/Rules The hotel uses self-service check-in. A message will be sent to you the day before check-in telling you the password and all the steps, but the actual operation is still a bit confusing. Fortunately, we had an enthusiastic guest to guide us the night we arrived. In addition, I don’t know if it is related to the New Year’s Eve stay, but there has never been any waiter in the lobby who can answer our questions. We have to rely on WECHAT for all questions, including where to get tissues and the failure to open the garbage door. After checking with customer service, the garbage room door can only be opened with a key between 9:00 and 18:00, but it was locked after trying for three days between 9:30 and 10:30 in the morning. It’s really annoying to go on a trip but have to take the trash out all the time, and have to take it back to the guest room when you can’t open the trash door. equipment It can be said that it has everything. The room has a refrigerator, a microwave, a washing machine and drying facilities in the bathroom. The room has enough space for two 28-inch suitcases spread out. The only drawback is that there is only one table in the room and there is not much space to place daily necessities. You can rent a room of this size at this price in Japan, and the price/performance ratio is really good👍🏻. Cleanliness I am used to disinfecting myself every time I stay in a hotel, and I understand that the staff cannot clean every location meticulously. But there are indeed many places in the room where hair is found, especially where the hair is brushed. On the third day, I accidentally dropped my iPad. When it landed, the carpet raised a lot of dust, which was really a bit scary. geographical location After arriving, we discovered that we actually wanted to rent "Kawa House Dotonbori", and there was nothing we could do if we made the wrong reservation. There are two FAMILY MARTs across the street from "Kawa House Kuromon". It's very convenient to restock daily necessities or buy late-night drinks. It only takes about 10-15 minutes to walk to Kuromon Market. But if you want to go to Namba Station or Shinsaibashi, it will take 30 minutes or more. The hotel is actually located in the middle of the two subway stations. It is quite far from the hotel to the station. If you really want to stay close to the station or have elderly people with you, It is not recommended to stay here.

Facilities: The facilities are well-equipped and have everything you need. They are also very new, practical and have a slow design. Hygiene: Very clean hotel, I personally like this style. Environment: It is very close to Kuromon Market, Nihonbashi, and Namba Park. Opposite the hotel is FamilyMart, where you can find everything you need for eating and shopping. Service: The hotel has a full personal check-in process. It is a bit unfamiliar for my first stay. I will choose this hotel next time. The small balcony is also great.