trellos T
July 24, 2021
We just find this hotels from the rating of booking as it was from the better in the zone. The room was really big and spacious. The problems were just begun.. No one was speaking good English or any other language except polish.. The things were solved through google translator.. Only 2 of the 6 windows had a mosquito's net, so in a location near the lake was practically impossible to open the rest of the windows.. There were only hand antibacterial soap..no shampoo or bath soap. The windows didn't had back out curtains.. One window hasn't a curtain at all. So in July the sunlight is entering the room from 4am weaking you up.. The breakfast was served in buffet, but you had to ask a waitress to put everything in the plate... This was a really not comfortable and for sure without Covid meaning, as the same waitress touched all the plates.. Also there was no meaning as the customers touched with their hands, the water bottle, the coffee machine and the sweets apparechiature.. The restaurant was a solution for the night, but the quality was mediocre..the service was really bad (twice served a soup without a spoon, and the plates were served with time distance, so one was eating and the others were looking at him waiting their plate..) There was no PC for public use (they had one in a table but when I asked to use it, they said that was not working...) So they leave me to use the receptionist PC... That was for sure not comfortable as it was a continues psicological pressure with the receptionist over my haid.. The moquette in the room wasn't very clean, and no one entered to clean the room the first day, nobody said that we had to ask it as in the other hotels for covid reasons.. It also a little be ridiculous in general when everybody in Poland don't use the masks in closed envirointments, to not cleaning you the room for covid reasons... The hotel is in a very good position near the lake and this is the better advantage for staying in this place. Maybe the rest of the local hotels are worse, but in general was a very bad relationship for quality/price.