Hot spring Hotels in Orlando

We have stayed at the hotel before, this is the 2nd time we have stayed. We stayed for 10 days in total. Mixed reviews - When we arrived as we had separate bedrooms, we all needed to check in individually, my brother was right next to my mum and dad in tower 1 and I was put all the way in a separate tower. Common sense would’ve been to put us all together. My mum wasn’t too happy about this and went to reception with me, baring in mind the person she spoke to when she checked in said how unbelievably quiet they are. The lady me and my mum spoke to at reception, shoulder length black hair, small in height, was very ****y, didn’t want to help us whatsoever, said how they are extremely busy they are unable to do this, okay, very mixed considering we’ve just been told how quiet the hotel is, must not care about anyone else’s safety apart from her own. I hope this lady doesn’t keep her job, she doesn’t know the meaning of good customer service. Hotel is very loud, meant to be a budget hotel but need a loan for the food. Walls are paper thin, can hear everything of what’s going on next door. So yeah, if you want to stay in a loud hotel, lazy moody staff with expensive food, cleaners that barely clean your room, then go ahead.

Resort is huge. Grounds are beautiful and well-maintained. Villas are clean, spacious and furnishings quite comfortable. Pools are clean and plentiful, but sometimes hard to find seating due to chair hogs, although there seemed to be more available later in the afternoon. We did not use all of the pools, our favorites were Fountains and Cascades, both of which had refreshing waterfalls, Cascades had more kiddie pools. Lakes pool seemed to be more sedate with older guests and shaded areas. All of the staff we encountered were pleasant and professional. Food onsite is basic burgers, dogs & fries & pizza but quite good. Location is so convenient to theme parks, outlet malls and restaurants we found an excellent Italian restaurant about 5 miles from us, Fresco's. Be aware that some buildings do not have elevators. We would not hesitate to return!

A great family-friendly resort hotel. It is a two-bedroom, two-living, two-bathroom apartment. The rooms are spacious and bright, equipped with washing machines, dryers, induction cookers, dishwashers, and refrigerators. It is very convenient. The hotel has four swimming pools, three gyms, and outdoor barbecues. There is a Herz car rental location in the hotel, which is very convenient

This can be rated a ”1” or ”4” depending on your situation and willingness to take the time to get things fixed . The property has (I was told) over 2,000 units. In a post-Covid world, We were pleasantly surprised to see the number of employees to work to make our stay pleasant. They were all cheerful. Whenever we used the text service (do use it!) to get something repaired or needed (and there was a lot of stuff needing repair) an ”engineer” or housekeeping was at our door within 15 minutes. Every time we got a follow-up call to be sure our issue was resolved. We were in building 80. It needs updating. Appliances are older, as is the furniture. While there are 7 pools on the property, none of them are directly by this building. The property advertises DVD players. However, they are being removed from the rooms. The management was willing to find one for us. However, our connection was not HDMI and we decided it wasn’t worth their time to dig one up. We appreciated their willingness to give it a try. Employees do not always have the correct information via text or phone, which is a definite area for improvement for the management to improve. One complaint I’ve seen on other reviews is getting hot water. This was an issue for us. The engineer came and turned on ALL the faucets in the room for a couple minutes and that brought the hot water to our room. We just did that every day and had plenty of hot water. Yes, the rooms are NOT soundproof. We travel a lot and this is not an unusual complaint. Now, for the reason I gave this place a 4 rating. We are timeshare owners with another company and exchanged using Interval. Hence, our cost for the entire week was very reasonable. We were not given activity cards, or free access to the Waterpark, which did not matter to us, since we didn’t have kids. If a family is here, you need to understand what you get and what you have to pay for out of pocket before booking. For example, the cute little waterpark is $20/day per person. This may seem like a lot. However, compared to Wet and Wild it’s about 1/2 price and just check the prices at the Universal or Disney waterpark and you won’t feel so bad here. Westgate owners get free admission…which if you have ever owned a timeshare, you would say…glad they get special perks for their huge investment. Also, if you ever go to a Disney property, they also have hefty resort fees, and you will be paying a LOT more each night. The grounds are beautiful. Parking is FREE. The condos have full or partial kitchens depending on what size you book. There is a Walmart, Whole-foods, and Publix close by. There is an on-site restaurant, convenience store, game room, and one of the pools (available to all guests) has a bar and snack shop. There are tennis courts, barbecue pits, and a wonderful walking path. You can rent bikes. They have an activity department that costs extra depending on what you want to do, gym ($5/day without an activity or owner card)… so, you co