Hotels in Orlando

Very good budget hotel in the lake Buena vista area. Room with 2 doubles beds, very comfy mattress and huge TV. Mini fridge and microwave also available very handy for drinks and snacks. Room was very clean and housekeeping came every day to make up the beds,clean and change towels. If you prefer a quieter rooms ask for one facing the parking lot and building 3 or 4. Shop,bar and breakfast buffet on site. This was my second stay here and I would return again.

Double trees always a nice hotel to stay at and the free cookies and check in or whenever you ask are always a delightful treat. For this day we found that there was really nothing around the hotel itself as far as other restaurant choices although it’s very close to universal and they have a shuttle bus which was convenient, we ended up moving to a location nearby that had many more restaurants around, the rooms were clean the pool areas. Nice the restaurants food was good although a little pricey if you would like to use the pool areas, I think this could be an excellent choice.

Satisfied for the price paid but the room was different from what I booked from here. I booked King room with resort view but the hotel said they received double bed room booking. There must be something wrong going with this app (Trip.com). Room was clean and comfortable enough and enjoyed the pool area.

We were greeted by Franciely she was great and she took care of us and made sure we were well attended. We got a couple of frozen drinks and mixed drinks and they tasted so good! I highly recommend swinging by this bar and enjoying the fun in the sun and the great people!

The hotel location is very recomended for you who want to go universal studio or go to the premium outlet. Dont forget you have to booked a bus to go the universal studio the day before, inside a hotel there is outlet for you to booked the bus. If you want to rent a car there also a rent car outlet inside the hotel. I go to premium outlet , walk to 10 min only. If using uber it cost you about CAD 9. I just dont like the room hotel floor all using carpet. Thanks

Business travel, it is relatively convenient and cheap. The room is large, but the table and chair are lacking, the bed is very high, the bathroom lacks the shelf for hanging the towel, the air conditioner sounds louder, and the air conditioner is colder, so the air conditioner is generally turned off at night. Breakfast is simple, there are fewer people to go at 7 o'clock, more people at 8 o'clock, and especially on weekends. There are a lot of places to eat next to you, you can walk to arrive, it is more convenient.

We have stayed at the hotel before, this is the 2nd time we have stayed. We stayed for 10 days in total. Mixed reviews - When we arrived as we had separate bedrooms, we all needed to check in individually, my brother was right next to my mum and dad in tower 1 and I was put all the way in a separate tower. Common sense would’ve been to put us all together. My mum wasn’t too happy about this and went to reception with me, baring in mind the person she spoke to when she checked in said how unbelievably quiet they are. The lady me and my mum spoke to at reception, shoulder length black hair, small in height, was very ****y, didn’t want to help us whatsoever, said how they are extremely busy they are unable to do this, okay, very mixed considering we’ve just been told how quiet the hotel is, must not care about anyone else’s safety apart from her own. I hope this lady doesn’t keep her job, she doesn’t know the meaning of good customer service. Hotel is very loud, meant to be a budget hotel but need a loan for the food. Walls are paper thin, can hear everything of what’s going on next door. So yeah, if you want to stay in a loud hotel, lazy moody staff with expensive food, cleaners that barely clean your room, then go ahead.

Stayed here again and really like the top floor of this hotel. We booked 6 months in advance direct with the hotel for 15 nights and got a long term room rate. we have stayed before as i said so no surprises expected. Day of arrival: Arrived late and expected top floor with city view King Bed. (Which we booked and paid for). We would have liked park view but we where turned down a few times by phone before we arrived. We where told once we gave the name that we had a hi room not top floor as they where ”first come first served”. i said we had booked a top floor king room to which the lady behind the counter said there was a ”first come first served” policy again! My wife was not happy as we had booked and paid for this direct and had an email to prove the fact and was about to lose all reason, Then a lady called Jess stepped in to sort the situation out. Jess did a bit of running around the building and came back with the room we requested, if management are reading this Jess sorted this out very quickly and very professionally give the Lady a raise. The room 2110 had great views of some of the parks in the distance, disney / epcot / volcano bay, fire works every night at 10pm. Also a great place to watch the evening storms come in. Fridge and microwave, water comp, tea and coffee faculties also. Very clean, i credit this to our room service Lady Cathrine who was very attentive to our needs over the two weeks. Again this lady deserves a raise. The pool bar Its fine, they dont bother pouring your drink if you buy for instance a coors light, it comes in a can and unless you as for it you usually dont get a plastic cup with it. (Strange) no table service in the pool area. there food consists of Pizza (no bad to be fair) nachos, turkey sub etc, staff seem more interested in watching the NFL on the 3 screens than attending customers, not a great place to relax after a long day in the parks. needs a little push. Very clean area. Small bug bears: One chair in the room and one office chair, if you want to relax in the room you have to use these two seats, i did ask the front desk early on for a second chair for the room but they said there is only one chair per room. funny like i said we have stayed here previously and the rooms did come with two chairs and a coffee table. the man behind reception said he would look into getting another one but never bothered to come back to us. some of the staff behind the reception are pure cannon fodder and some do excel at the job they have been given. The area Universal has opened up there two hotels across the road which is a welcome sight after they shut down wet and wild a few years ago. The area between kirkman and the Mcdonalds further down the road has really suffered with covid, lot of places shut down and others wanting for staff. the usual food and shops available locally, Red lobster, KFC, applebees, dennys, subway, and other junk food out lets to destroy your digestive sys

I don’t know why all the negative reviews. It almost scared me off, but I’m glad it didn’t. We arrived early because our flight did. We upgraded our room upon a smooth and easy check-in. The room was ready within an hour. It was clean and everything seemed just great. The staff was nice. Room service through the app was tasty and always exactly on time. The ease with which one can use the boats to Epcot and Hollywood Studios can’t be beat. The only cons I could find were the tiny trash cans which become a slight nuisance when housekeeping only comes every third day and the extremely firm beds, although I’m sure someone out there likes them that way. I am a fairly picky person when it comes to hotel cleanliness and I didn’t have a single complaint the entire time. Do yourselves a favor and ignore the negative reviews and stay at The Swan.

Wonderful hotel. But the highlight is the amazing bartender who takes care of us and lives with our shenanigans. Carlina is the official gravity rally hotel bartender, even though she is a responsible vendor of alcoholic beverages.