Not what other reviews state
We stayed here for OU parents weekend as hotels in Norman triple their rates. The reviews for this hotel were very positive; however, we had poor customer service from 2 of the 3 front desk workers. When we checked in there was no welcome, small talk or , info about hotel. They only clean your room every other night so when I went down the next morning to ask if we could have fresh sheets and towels since some were leaving and others staying that night - they acted like it was huge inconvenience!! It's a hotel -- this is what they do. I wasn't even asking for it by a certain time I said it can be anytime today we were leaving at 10:30am and wouldn't be back till after 5 so they had all day. When we returned they did not change or provide any new bedding - they did leave clean towels. Therefore we had no bedding for the sofa couch - which was also broken and slanted down. The AC made a screeching noise every time it turned off and on and the fridge also made constant noise.
Hotel was clean, free parking and good coffee.
