102 Reviews
Hampton Inn & Suites Ocean City/Bayfront-Convention Center
Ocean City|0.32km from Roland E. Powell Convention Center
I just wanted to let you know of the awesome job Dominique has been doing while working the front desk. She had some wonderful recommendations for me on things to do and places to go/eat while I was staying here for work. I do not know if texting at the front desk is a new thing Hampton Inn & Suites is doing or if it is something you have been doing from this location for a while, but don't stop. That has been a wonderful way to find out more things about the area while being out, away from the hotel. Tonight in particular was above and beyond. First I asked to break and $20 for bus fare and then for Dominique's opinion about taking the bus. She was fair with her assessment saying it was reliable, could get a little crowded but a good way to get down to the boardwalk and back. Second, I asked about going to Pickle's Pub and she said it was a great spot and was somewhere she might go hangout after work. Feeling confident about my choices I made my way to the bus spot right outside the hotel. This is when things start to go above and beyond. When I arrived at Pickle's, they were closed for a staff appreciation night. Not having anyone else to contact, I went to the text thread that had been established when I first checked in. Mentioning that Pickle's was closed for the staff night I asked if there was anywhere else I could go close by. Walking down the boardwalk already, I saw 4th Taphouse, an establishment that has a location just up the street from the hotel. I knew that if all else failed I could go there. Dominique to the rescue. She suggested 4th Street Taphouse but also knew of Shenanigan's Irish Pub saying she had a great time the last time she went there. Dominique was not wrong. It was the perfect place to grab a drink and something to eat. Too many emails are sent to management are about complaints or something terribly wrong. This is not one of those. The staff here at Hampton Inn & Suites Ocean City/Bayfront-Convention Center has been some of the best. I am only a silver Hilton Honors member but they have treated me like a Diamond. Thank you so much and be sure to please, let Dominique know her help was immensely helpful and greatly appreciated.
