Hotel Rainha Santa Isabel

The location of the property was desirable because of the location within the castle walls . The biggest issue was getting to the property. We travelled through Portugal by car and specifically booked accommodations that offered parking free or paid. This property listed that hotel parking was available. It turns out this isn't so. To make matters worse we weren't even able to drive to the property but we weren't advised, so google maps kept directing us up to the property and when we couldn't get there, we had to drive around the castle walls and detour back. We did this twice. Eventually we parked on the road and walked in. The person at the reception desk told us they do not have parking and the road closure was new, but I guess nobody thought it might be a good idea to inform incoming guests! Good thing we were able to walk. The room was not what we expected, it looked nothing like the pictures. The hotel advertised laundry and bar onsite, thère was no laundry available and the bar was closed. The only thing good about the hotel is the location. If you go to Obidos I strongly recommend staying in a neighbouring town and making Obidos a day trip.

Check in simple and quick. Room to small really staying 6 nights. Housekeeping excellent. Breakfast basic but perfectly acceptable. The lift was out of action the whole duration of our stay and the stairs not easy to walk up for the older generation so that made life difficult. All said we would stay again.

Stay within the wall city. Free parking is located outside the wall in a large parking lot shared with day visitors. Breakfast was very good, continental style. Staff was friendly and helpful with dining options outside and inside the wall city. Would highly recommend a stay here. No air conditioning, however a fan with the window open was very adequate

EXCELENTE UBICACIÓN EN UNA CASA SEÑORIAL RESTAURADA PARA LA CAUSA. BIEN AISLADO A PESAR DE ESTAR EN LA CALLE PRINCIPAL. BUENAS CAMAS Y LIMPIEZA Un poco desagradable la recepcionista . El desayuno a pesar de estar incluido en el precio resuta un poco escaso y repetitivo

Extremely welcoming, accommodating staff, always ready and willing to help

Firstly it was not clear in advance that we had to park outside village, the lift was not working and we were on second floor. The light switches for bathroom were broken and light had to stay on all night. The central light consisted of a bare bulb hanging fro ceiling. Bath drain was inadequate. Breakfast was ok

I thoroughly enjoyed my two night stay at Rainha Santa Isabel Hotel or The Obidos History Hotel. It was right in the historic district yet very close to where you can catch the bus to other locations. The owners were exceptionally gracious, and I enjoyed the included breakfast very much. The view from my window was wonderful. When I look to the left, I could see the castle, and when I look to the right, I could see other historic buildings.

The shower was small and the shower water had weak pressure!

No parking on-site, the elevator did not work.