Hotels near Arboretum in Nottingham

I really wish I'd paid attention to the negative reviews of this hotel before I booked. I paid £153 for a single night of misery here, when it seems other nights are about £35-40 -- but even at that cheaper price, I'd still avoid it like a plague. The hotel has no parking, and on-street parking was non-existent. The corridors on our floor reeked of smoke, with a hint of ********* smoke. On first glance, our room was fine. Decent size, big windows etc. However, closer inspection revealed: - red stains on the wall, that looked like some sort of jam but who knows. - brown stains on the wall, I shudder to think what these were - the tap on the kitchen sink was not securely attached to the sink and came off when i tried to use it - the shower cubicle smelled of raw sewage - the bathroom needed a deep clean, lots of (what looked like) pubic hair on the floor, and general 'shower gunge' build up - there was about 20% of a full toilet roll available, with no others provided - the bed was presentable, but had long black hairs inside and under the sheet - the sheet was way too small, and uncovered the mattress during use - the walls in the room were paper-thin Additionally, and I can't really blame the hotel for this, next door is a student bar that was very loud most of the night, but nothing compared to the people in the room next to ours that played very loud music until 1am. Not the relaxing night before a 13.1 mile run we wanted!

Fantastic stay. Staff extremely friendly, especially. John and Dominic who work behind the bar. The rooms are fabulous, showers amazing. Would definitely recommend this hotel if you're coming to Nottingham for trip.

Hotel location is very convenient, being within 10min walking distance of Nottingham station. The room was spacious and clean. The staff had missed out on the hairdryer but delivered it up promptly once we had informed them. Note that the keycards don't work very well. We left a keycard in the room and brought the other card out but found that the room couldn't be opened... This seems to be common as there was another lady at the concierge facing the same problem. The room cleaning was... Interesting, if you could call cleaning in a way which makes you question if anything had been cleaned cleaning. Sadly the hotel did not provide room slippers. There was free orange juice and water at the lobby though.

It’s very convenient to live in Mercury Hotel to plan a tour in Nottingham. Regarding the excellent location, I can only take 1-minute walk to the tram station named Lace Market, it takes you to Beeston or remote retail outlets within couple of minutes. Also, I takes leisure walks within few minutes to city centre for shopping at M&S, Primark, Victor Centre, etc. Besides, you may never forget supports/advice from the enthusiastic and knowledgeable hotel teams.

We had arranged a weekend with friends in Nottingham and had booked 2 rooms. First morning the housekeeping staff came as we were leaving, for the day out we had planned. When we returned we expected our room to have been serviced, no towels at all in the room and no made bed. Nothing on the tea/ coffee tray had been replenished. When we rang reception to get some towels no one answered so after a long day we had to go down to reception to get them to get us some towels, after waiting nearly 5 mins while the reception staff ignored us we were told someone would bring us some towels. Next morning our friends went down to breakfast early before us, to be told it wasn’t included in the room - it was, and rather than check the booking they were very rudely told that they couldn’t have breakfast. They were not even offered the option to pay for a breakfast. They ended up going elsewhere for breakfast much to our embarrassment after we had arranged the weekend and booked the room. After speaking with reception they confirmed that breakfast was included and gave us a card saying we were entitled to breakfast - much use that is as our friends had already gone and had breakfast elsewhere and we were not offered a refund on our booking.

Rooms nice and clean, really good soaps in bathroom. Bathroom was always perfect temperature, nice heated floor. Kitchen well equipped though we only stayed one night so didn't need it. Beds comfy, generous with duvet and pillows! Had small problem in one room (William...) but Tatiana came to the rescue, late at night, she was so helpful!! I work customer service so know how awful customers can be when they have a problem, but Tatiana was a saint, nothing was too much trouble, she made us feel well cared for, sorted us out quickly and made us laugh.

I have been staying here for 3 days a week since May 2023 and overall, I have to say that the accommodation is great, so my review is as follows. If you are driving get the Ringo Parking App on your phone as it makes the parking opposite much cheaper. It's less than 100 yards from the car park to the door. The Dwell has a system where you get a unique code to the front door and your room door (the codes are the same) so keep your code private. The hotel has a lift but it's been out of order all the time I have been there so it's stairs. You MUST ask for a ground floor room if you need one. I have had one every stay. When you get to your room the first thing you may notice is how clean it is, I have commented many times on the cleanliness. The hotel has a system where there is an iPad by the bed to run all the functions in the room the TV Air conditioning etc. At times I have struggled with the iPad but overall, it is good. There is a small kitchenette with a microwave, Why they don't have instructions for the microwave I do not know, I have joked about it a few times. You cannot even see the make so you can get them yourself. I have used the microwave to warm up a meal more by luck than judgment The bathroom is great, very nice shower, and again very clean. So that is the Dwell, I am there next week I think its great accommodation with a couple of minor negatives but overall VERY GOOD

Room very out dated and disappointing, loud bathroom fan that kept me up all night and no plug next to the bed (only on the other side of the room). Tea tray is tucked in to a cupboard with a false drawer so is dangerous when opened as you don't expect the whole cupboard to open on your arm. Breakfast was disappointing, both hot and cold selection were dry as if they had been sat for a long time. Not what you expect for £130 mid week stay. Only positive was the great staff at breakfast who were very friendly. Would not come back to this hotel if I was in the area.

I came to the Crown Plaza, Nottingham for a conference early June. The hotel itself was nice, modern and comfortable. My room was not adequately cleaned as there were hairs in my shower upon arrival, unreplenished hygiene products in the bathroom and the toilet uncleaned. The room Itself was small, but fine for sleeping in. My TV did not work, but as it was one night this wasn’t a bother. The breakfast and lunch were great, formal dinner however was awful and poor, not worth paying for. Servers were unversed in allergen training, and the allergen and dietary requirement food options were awfully poor. The manager on duty however, was apologetic and wonderful. The best thing about this hotel was the staff (excusing F&B teams poor allergen training and food options). Particularly Abigail, Malakai and Zak on the bar who were so warm, polite and accommodating. Wonderful service throughout and a credit to the team. Thank you three.

Hotel is very conveniently located for city centre, right next to Lace Market tram stop. A ten minute walk from railway station. Five minutes walk to Old Market Square. On the edge of Hockley with loads of restaurants and bars within a two minute walk. Car parking available in Lace Market Car Park opposite. Discounted price was £10 for 16h00 until 10h30 the next morning. Good value, particularly given its location.