Guest User
October 9, 2024
"i had a terrible experience at this hotel. Despite booking a room through makemytrip, i was denied entry upon arrival, with the receptionist claiming there were no available rooms. After contacting makemytrip customer service, they intervened, and the hotel finally agreed to give us a room but asked us to wait until one was available. We had booked an ac room, but they initially tried to provide a non-ac room. After waiting for 1. 5 hours, we were given a room where the ac barely worked, the room was extremely small, and the shower wasn’t functioning at all. Overall, it was a very disappointing stay and far from what we expected"