The Lamp Hotel & Spa

Charming Boutique Hotel! The only reason I have rated Service as Good is because our experience at the Lamp Hotel started off on the wrong foot, thanks to Cecelia behind the front desk. Our initial conversation with her was so awkward and rude, we just looked at each other shocked that she was so unprofessional:( She was so rude to us upon entering the hotel. We politely asked if we could try to check in early. She looked us up and down head to toe with such an off putting attitude and did not even reciprocate in conversation when we asked other questions. Another couple came into the lobby right after us, and she immediately shifted her conversation to them, leaving us standing there speechless, as she began a conversation with them in Swedish. We had arrived so tired, but so excited, as my friend had already stayed at The Lamp Hotel, and had filled me in on how great the hotel was. Cecelia was not warm or friendly to us from the get go, nor accommodating to even offer to take our luggage to store until check in. We had to ask her to do this for us, and my friend literally had to ask her her name about 2 times, before she would acknowledge her question or look in our direction as we asked her questions. We had just traveled 9 hours by flight from the US, and her attitude and personality was not welcoming in any way. We thought we had made a huge mistake booking at the Lamp because of her. We were so glad we did not have to see her again during our whole stay. She was terrible and needs training on empathy, people skills, and basic hospitality. She may not be the best option for behind the front desk as the first point of contact for your hotel. Now once we got past this terrible welcome, we enjoyed our stay so much. The hotel and rooms were gorgeous. The rest of the staff were lovely. The entire hotel is clean, sexy and wonderful! The location is wonderful, the lobby is so chic. The spa is GREAT. The bathrooms are spacious and lovely. I enjoyed my picture window, the tasteful decor and all little details. Housekeeping is PERFECTION. I did breakfast each morning and the kitchen and staff there are INCREDIBLE. They all deserve raises. They were hustling, serving, cleaning, and just a vision of unity and of how to run a kitchen:) The way they all worked and got on so well with each other, was so nice to see. Overall, besides our rude welcome thanks to Cecelia, I thoroughly enjoyed our stay and WOULD stay again. I plan to go back and stay with my husband when we visit Sweden later this year.

Fantastic people, extremely welcoming, great service, great breakfast.

Vårt rum låg i annexet med frostat fönster för det var ventilationstrumma framför fönstret. Även glasåtervinning utanför fönstret som användes av restauranger under natten.

Beautiful Boutique Hotel Beautiful boutique hotel. Super comfortable bed. Definitely recommend

Beautiful hotel, unique decor, lovely staff and very clean. It is a bit complicated to tske your luggage to your room and the breakfast isn't amazing.

Trevlig o serviceminded persons

Disappointing It was Sunday. The staff seemed in a hurry to close up and at 955pm we were told we had to leave the outdoor courtyard area where we had eaten dinner and told we could drink our wine in our room or on the street!

Great hotel - excellent value ! The Lamp Hotel is a lovely friendly hotel conveniently located an easy 10 min walk from both the station and the bus terminal. The staff are very friendly and helpful, the rooms are very comfortable as are the beds and the food is delicious.

Location was in central city area with easy walking to sites and river. Very friendly staff that spoke english. Parking on street or in parking garage across the street.