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Bourbon Orleans Hotel
4.2/5101 Reviews

Bourbon Orleans Hotel

New Orleans|0.21km from Bourbon Pride
Our family spent two nights at the Bourbon Hotel (October 10-12). We read the reviews and were expecting an upscale hotel experience. We travel very often in the US and around the world, in all types of hotels-from basic 3 starts accommodations to luxury resorts. We do not go to hotels unless we verify recommendations and find the best fit. At most, the reviews are accurate. At times, slightly non-representing, nevertheless, we realize that it is a matter of taste. However, it is rare that an experience is so far fetched from the positive review that I had to write one myself (I very rarely do). From the moment we entered, it was a clear that we are entering a once glamorous venue which was not maintained, not clean with an atmosphere in lobby as if we entered a train station and not a hotel. The room itself was also filthy, with toe nails under our bed, hair in the closet and dust in the room. There was no soap, and housekeeping did not clean at all the following morning. The door to the balcony does not close properly and therefore it is very noisy. The empty mini bar was more of a heater than a cooler. During the whole duration of our stay, the same garbage items were not removed from the elevator and others not cleaned in lobby. When we attempted to order room service as stated on the hotel website, we were told that “we no longer deliver food to room” with no apology given. When we went to try our luck at the breakfast buffet, we were told “we no longer offer it”. We were fine with a-la-carte but then we found out that they only offer bar seating and no high chair was provided for our daughter. Again, with no apology. They were filming a series outside of the hotel, which by itself is a cool thing, but not when it makes the hotel a production room, filthy, messy, noisy and again-the hotel does not acknowledge it. The worst moment was when we needed to wait 15 minutes in the heat to get back to the hotel as the small street was closed for filming. Again, no apology given. When we needed the front desk supervisor’s assistance in a billing matter concerning tax, we were dismissed in the most vulgar and not-service-oriented manner, despite the fact that they clearly did not follow State and Federal Law. We tried to explain the issue but again, there was a total lack of willingness to listen. Bottom line, this hotel is a disgrace. Maybe years ago it deserved 4 stars, today it is a mediocre youth hostel that charges like a luxury hotel. Avoid.

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Reviews for New Orleans Hotels

Searching for hotels near Bourbon Pride? Compare room rates and reviews to find your ideal stay.
Hotel St. Marie
4.5/5102 Reviews
Great location and excellent service! We were only supposed to stay for 1 day, but ended up staying 4. The front desk employees were very accommodating. They were also very helpful with suggestions on were to eat and things to do.
Dauphine Orleans Hotel
4.1/598 Reviews
This is a fantastic place to stay in the heart of the French Quarter area. Very comfy hotel rooms with a nice bathroom and coffee making facilities inside the room. Would definitely stay again if visiting NOLA.
Inn on St. Ann, a French Quarter Guest Houses Property
4.1/5102 Reviews
Very friendly staff, someone there 24/7, great location close to the main streets of the French Quarter but at the same time just far enough away to be quiet at night. Loved my stay here!
The Olivier House Hotel
4.8/5101 Reviews
Lovely place to stay. We had a little loft room with a balcony and chandelier. Very romantic!
Bourbon Orleans Hotel
4.2/5101 Reviews
Our family spent two nights at the Bourbon Hotel (October 10-12). We read the reviews and were expecting an upscale hotel experience. We travel very often in the US and around the world, in all types of hotels-from basic 3 starts accommodations to luxury resorts. We do not go to hotels unless we verify recommendations and find the best fit. At most, the reviews are accurate. At times, slightly non-representing, nevertheless, we realize that it is a matter of taste. However, it is rare that an experience is so far fetched from the positive review that I had to write one myself (I very rarely do). From the moment we entered, it was a clear that we are entering a once glamorous venue which was not maintained, not clean with an atmosphere in lobby as if we entered a train station and not a hotel. The room itself was also filthy, with toe nails under our bed, hair in the closet and dust in the room. There was no soap, and housekeeping did not clean at all the following morning. The door to the balcony does not close properly and therefore it is very noisy. The empty mini bar was more of a heater than a cooler. During the whole duration of our stay, the same garbage items were not removed from the elevator and others not cleaned in lobby. When we attempted to order room service as stated on the hotel website, we were told that “we no longer deliver food to room” with no apology given. When we went to try our luck at the breakfast buffet, we were told “we no longer offer it”. We were fine with a-la-carte but then we found out that they only offer bar seating and no high chair was provided for our daughter. Again, with no apology. They were filming a series outside of the hotel, which by itself is a cool thing, but not when it makes the hotel a production room, filthy, messy, noisy and again-the hotel does not acknowledge it. The worst moment was when we needed to wait 15 minutes in the heat to get back to the hotel as the small street was closed for filming. Again, no apology given. When we needed the front desk supervisor’s assistance in a billing matter concerning tax, we were dismissed in the most vulgar and not-service-oriented manner, despite the fact that they clearly did not follow State and Federal Law. We tried to explain the issue but again, there was a total lack of willingness to listen. Bottom line, this hotel is a disgrace. Maybe years ago it deserved 4 stars, today it is a mediocre youth hostel that charges like a luxury hotel. Avoid.
Hotel St. Pierre French Quarter
3.8/5100 Reviews
The staff was nice, the room smelled good, and the pools were perfect for a photo op. I’ll definitely stay here again!

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More about New Orleans

On Trip.com, it's easy to search for hotels in New Orleans. Book hotels in New Orleans via the Trip.com website or app, it's easy and hassle-free. While traveling to United States, New Orleans is one of the most popular destinations. New Orleans is a city with tons of tourist attractions. You'll never want to leave!

Louis Armstrong New Orleans International Airport (formerly Moisant Field) is the primary airport in New Orleans. It's easy to reach New Orleans. The city can be reached by plane, train, and car.

There are 316 hotels in New Orleans on Trip.com, including luxury, boutique, and budget hotels. When looking for hotels in New Orleans, there are likely good options at a nightly budget of just 241 SGD. There are 3 five-star hotels in New Orleans at an average price of 418 SGD per night. There are 62 four-star hotels in New Orleans at an average price of 274 SGD per night. There are 213 three-star hotels in New Orleans at an average price of 261 SGD per night. There are 29 two-star hotels in New Orleans at an average price of 115 SGD per night. As a popular tourist city, New Orleans has many renowned chain hotels. Days Inn is the top choice of many travelers in New Orleans. Those who favor Days Inn can choose a hotel under its name. Royal Sonesta Hotel New Orleans is one of the most popular hotels in New Orleans. Omni Royal Orleans Hotel is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown New Orleans, such as Clue Carre - New Orleans' First Live Escape Game, French Quarter. If you want to spend a fun vacation with your family, locals recommend visiting Audubon Nature Center in Joe Brown Park, Oak Alley Plantation. The most popular attractions for tourists in New Orleans are Jackson Square, New Orleans Arena, Bourbon Street. Upon departure, you can head to popular commercial areas like Hank’s Meat Market, Sabai, The Brass Monkey to buy souvenirs or travel accessories.

Average seasonal TemperatureNight

• Spring: 61.99°F during the day, 53.31°F at night

• Summer: 80.08°F during the day, 71.58°F at night

• Autumn: 86.02°F during the day, 78.01°F at night

• Winter: 67.68°F during the day, 58.96°F at night

Average seasonal Rainfall

• Spring: 59.53937 cm

• Summer: 68.7126 cm

• Autumn: 68.33464 cm

• Winter: 53.925194 cm

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