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5 star

JW Marriott Nashville
4.5/5102 Reviews

JW Marriott Nashville

Nashville|2.28km from Rumble Seat Music
Very surprised at level of service even for a Titanium member. Called and spoke to front desk the day before to request early check-in due to business meetings. Informed that request was made. At check-in informed no request was noted. Was informed I could try and find a place in extremely busy and noisy hotel to take video meetings. Overall check-in and check-out procedures disorganized and was informed different information from different people at front desk. Seemed hotel was very disorganized and overwhelmed. At other Marriott, especially JW Marriott properties staff goes above and beyond to make sure Titanium members are receiving a very high level of service. At the JW Marriott your status did not matter, service was disorganized, overwhelmed and could not figure out how to serve their high level members. Very disappointed in the property. Would not recommend for others to stay especially over a weekend. Room for a JW Marriott was horrible!! Furniture was damaged, carpeting was dirty and sticky and walls dirty. Definitely a party room. This had to be one of the worst rooms in the hotel. Provided feedback to front desk and was told ”nothing they could do as the hotel was busy and there was nothing they could do even for Titanium members”; ”also you are in Nashville where all rooms have wear and tear as this is a party city”! Could not believe it; a JW Marriott property telling customers that customers should expect damaged rooms in Nashville since Nashville is a party city! Can't believe a JW Marriott likes that reputation. Sat in bar area for evening drinks each night and every night had to ask at least 4 times for a glass of water! Lastly, the Bourbon and Steak restaurant has amazing views and fantastic food however the service was HORRIBLE. All servers we had were rude, condescending and had an attitude that we were bothering them. We had a party of six and my wife and I had a very late lunch that day. We met our party and we both ordered salads as we were not hungry for a large dinner at 5pm (only time we could get into restaurant which was OK). Waitstaff rolled their eyes when we placed our order and were very condescending toward us for my wife and I not having a large meal. At one point we were asked several times ”are you sure you do not want to order something else?” This was after multiple times explaining we had a very late lunch and could not eat a large dinner. Service ruined a beautiful restaurant.
Conrad Nashville
4.7/5103 Reviews

Conrad Nashville

Nashville|2.46km from Rumble Seat Music
The Conrad Hotel is in Midtown, on a street which becomes Broadway. It is about a 20 minute walk straight down that street to Downtown, so convenient for anyone who wants to enjoy the nightlife of the area without the bother of driving or taxis. It is newly built, and the rooms are well designed, with lots of cupboard space and a modern bathroom. My room had an L=shaped chaise longue fr relaxing, and a well-lit desk for working. Both at the desk and by the bed, there were ample power sockets and effective free WiFi. Flight cancellations and re-routing meant that I arrived at about 11pm, only to discover that no food was available even on room service, as the kitchen closed at 10.30. Being rather frazzled after a trying day’s travelling, I made something of a fuss. This attracted the attention of the night manager, who sent out for takeaway food for me from a local restaurant, and would not accept payment, either for my food or for the drink that I had with it at the bar when it arrived. When I checked in, I was told that the concierge would be on duty at 10 the following day (Sunday). When I duly turned up at 10 am, wanting to arrange a private city, I learned that the concierge was “taking a couple of days off”. However, again, the staff could not have been more friendly and helpful. One of the people on the front desk took over, arranged my tour for me, and give me good recommendations for sights to see. Even the door men were friendly and genuinely helpful. So, 5 stars for the amenities and the excellent staff. But why does such a great hotel catering for international travellers shut its kitchens at 10.30: and why does it only have one concierge? That means only 4 stars overall.

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Reviews for Nashville Hotels

Searching for hotels near Rumble Seat Music? Compare room rates and reviews to find your ideal stay.
Comfort Inn Downtown Nashville - Music City Center
3.7/5105 Reviews
Not bad, the sound of the air conditioner is a bit louder, the quilt is relatively tide, the other is okay, it is close to the bar street, it is a relatively cheap hotel nearby, it is very convenient to go to the music center
Placemakr Wedgewood-Houston
4.3/5102 Reviews
Overall the room is nice Because Americans value privacy, they don't have to worry about communal spaces In fact, they are all separate rooms and bathrooms Public space has everything you need, coffee is free, and you can heat things and wash clothes and dry them. The parking lot is also very free. In the end, the staff is very proactive. Recommended!
Mint House Nashville - Hillsboro Village
4.4/592 Reviews
We have stayed here five or six times. We love the location and the ease of checking in and checking out. For anyone headed to Vandy or Belmont this is the best spot to stay. There are plenty of shopping and dining options right outside the door. The apartments are outfitted with comfortable beds and linens, full kitchens, a safe underground garage and much more space than any of the hotel options. We use this location for multiple night stays and single night stays.
Fairfield Inn & Suites Nashville Downtown/The Gulch
4.3/5103 Reviews
Just before 5am the fire alarm goes off in the building and everyone has to evacuate - not a good situation. Obviously, not a lot of happy people. The staff had absolutely no communication with all of us and if questions were asked they said “We can not discuss it”. Wait a minute … was there a fire in the building or not? Was it a false alarm? The fire department is here - what is going on? No answers at all. Some people tried to get refunds for not having a peaceful night. If it was the hotels fault I can understand some kind of a compensation - comp for a discounted night for another stay, maybe some points, etc. They acted like it was nothing. If it was, at least tell us. If it was burnt popcorn- tell us. In all the situation was totally mishandled by the staff. They should exercise full disclosure - not just act like it’s a big secret. We’re they are fault or not??? We were thankful it was not serious - at least we didn’t think so because they never said anything. As far as the room is concerned, it was clean - over priced, but so is everything in downtown Nashville. The breakfast is free like most places, but the it’s poor at best. The breakfast consist of cereal and various things like biscuits and such in plastic bags and throw in a heated pan - wrapped! Excluding the fire alarm it’s average at best and not worth the cost. Disappointing experience.
Sonder at Village 21
4.1/5101 Reviews
Good location, more shops around, all walking distance. Self-check-in, complete facilities, relatively clean.
Best Western Plus Music Row
4.3/5102 Reviews
Not far from downtown Nashville, the room is very clean, the mattress is good, the service staff is very good, the sound is average, the breakfast is average

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