Holiday Inn Express Nantong Downtown Reviews

Response from Property: Dear Guest,We are deeply sorry to hear about your unsatisfactory experience during your stay with us. We take your feedback very seriously and apologize for the issues you encountered.Firstly, we apologize for the unsanitary condition you found with the rat droppings. This is not the standard of cleanliness we strive to maintain, and we will immediately investigate the source of the problem and take corrective measures to prevent it from happening again.For guests who stay continuously, if your room needs to be cleaned every day, you can directly contact our hotel front desk, and we will be happy to serve you.Additionally, we apologize for the malfunctioning television and internet connectivity issues. We understand how inconvenient this can be, and we will promptly address these issues to restore your comfort and convenience.During your stay, no matter what problems you encounter, please inform us in time that we will do our best to improve and solve them.Thank you for your feedback, and we hope to have an opportunity to welcome you back soon.Best Regards,IHG Social Listening Team

Response from Property: Dear Guest,Thank you so much for taking the time to to write a review.Your feedback regarding the breakfast is important to us ,We will address with our management. We look forward to exceeding expectations on your next stay.Best Regards,IHG Social Listening Team

Response from Property: Dear guest, hello! It is Xiaozhi's greatest honor to have the honor of meeting you. We advocate the concept of sincerity, enthusiasm, etiquette and thoughtful hospitality. Thank you for your recognition of our service work. We will continue to uphold the service concept of InterContinental Group and strive to create a warm and comfortable accommodation environment for every guest. We prepare a rich and delicious Chinese and Western breakfast for our guests every morning. From selecting ingredients, cooking with heart, to exquisite plating, we strive to do every detail well. May you set off again with full energy. Sincerely look forward to your visit again! I wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!

Response from Property: Dear guest, hello! Thank you for giving Xiaozhi a full five points. We have been committed to providing guests with excellent service quality, from the warm reception at the front desk to the clean and comfortable guest rooms, to the rich and diverse breakfast, every link strives to be perfect. Sincerely look forward to your visit again! I wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you very much for your detailed evaluation and high praise! High-quality sleep is the brand feature of the hotel. We carefully select supporting facilities, especially pay attention to the selection of bedding, mattresses of internationally renowned brands, pillows with soft and hard options, matched with high-quality cotton fabrics, duvets, etc., to carefully care for your good night's sleep. The front desk buddies greet every guest with a professional attitude and a friendly smile, and win the trust and love of the guests with sincere service. We are honored to hear your praise for them, and we will convey this encouragement to them to motivate them to continue to maintain an excellent service attitude. We sincerely look forward to your stay again! I wish you a happy life and a smooth work! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for giving Xiaozhi a full five-point praise. Each of our rooms is equipped with a soft big bed, exquisite and refreshing bathing facilities, LCD flat-screen TV, high-speed network, and delicious breakfast for you, creating a comfortable and warm, convenient and efficient relaxing atmosphere for you, allowing you to enjoy a super value for money experience! Our service staff follows the group's philosophy, advocates sincerity, enthusiasm, etiquette, and thoughtful hospitality, and strives to make every guest feel at home. Sincerely look forward to your visit again! I wish you a happy new year and a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! It is a great honor that you have a pleasant stay at Xiaozhijia. In terms of service, our employees have undergone rigorous training to ensure that they have professional skills and enthusiastic attitudes to provide guests with the best service. Whether it is front desk reception, room service or catering service, we strive to do our best. Looking forward to meeting you again! I wish you a happy life and everything goes well! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, hello! Thank you very much for choosing Xiaozhijia as your travel stop. We are deeply honored. Xiaozhijia is located in the center of Nantong City. It has a unique geographical location. It is only about 5 minutes' drive from the National 5A-level Haohe Scenic Area and about 15 minutes' drive from Langshan Scenic Area. Whether you want to appreciate the natural scenery or feel the prosperity of the city, Xiaozhi can provide you with a convenient travel experience. In terms of service, we always adhere to the principle of "guests first" and wholeheartedly create a warm and comfortable accommodation environment for you. From the moment you step into Xiaozhijia, our staff will greet you with a warm smile and professional service attitude, and solve all kinds of problems for you in detail. We sincerely invite you to visit again! I wish you good work and everything goes well! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for staying at Xiaozhi Home. It is Xiaozhi's greatest honor to have your love and support! We know that a comfortable accommodation experience is inseparable from the careful creation of every detail. Therefore, we always adhere to the service concept of "customer first" and make every effort to prepare for you. From the warm and thoughtful staff service, to the clean and fresh room, to the high-quality bedding, we strive to provide you with the most considerate care in every link. We look forward to your visit again at any time! Wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for your stay and for writing a review for Xiaozhi. We have always been committed to providing guests with a warm and comfortable accommodation environment, as well as warm and thoughtful service. In order to let your children have a good time at Xiaozhi's home, we specially prepared welcome fruit drinks, hoping to bring them a surprise and joy. Seeing that the children like it, we are also very happy. Looking forward to your visit again! I wish you a happy new year, happiness and health! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you very much for your stay and valuable feedback. Our service team has been committed to providing guests with thoughtful and meticulous services to ensure that every guest can feel the warmth of home. If you feel that the room temperature is not suitable, you can directly feedback the problem to the hotel manager on duty, and we will take appropriate measures according to your feedback in a timely manner. Sincerely look forward to your visit again! I wish you a happy life! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for your thoughtful sharing, which will allow more guests who pay attention to Xiaozhi to have a deeper understanding of us. Xiaozhijia is located in the center of Nantong City, about 5 minutes' drive from the National 5A-level Haohe Scenic Area and about 15 minutes' drive from Langshan Scenic Area. It has a superior geographical location and convenient transportation. We have always been committed to providing guests with a clean and tidy accommodation environment, as well as warm and thoughtful service. At the same time, we also attach great importance to the comfort and convenience of our guests. Your feedback makes us very happy and makes us more convinced that we are doing a good job in these aspects. Looking forward to meeting you again! I wish you a happy life and all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello! Thank you for sharing your stay experience. Xiaozhijia is located in the center of Nantong, about 5 minutes' drive from the national 5A-level Haohe Scenic Area and about 15 minutes' drive from Langshan Scenic Area. It has a superior geographical location and convenient transportation. I am glad to hear that you have received our blessings before the exam. I hope this will bring you good luck and a positive attitude. We are always committed to providing every guest with high-quality service and a comfortable environment, so that you can feel the warmth of home during your journey. If you have any needs or suggestions during your stay, please feel free to contact us and we will serve you wholeheartedly. Sincerely look forward to your visit again! I wish you a happy life! Holiday Inn Express Guest Care Team