DoubleTree by Hilton Nanning Wuxiang

The hotel is very close to the sports center and can be reached on foot. The location is very convenient. The room is also very clean. The lady Xiao Lu at the front desk was very enthusiastic when checking in. I will recommend it to my friends!

Overall it's pretty good. I brought my baby on a business trip. There is a bathtub provided. The child is also very happy. The breakfast variety is also rich. Yimian children like it very much.

The hotel, which opened a year ago, still has a bit of flavor. The space design is simple and bright, and it is more business-oriented. The hygiene is good, the linens and supplies are standard, and the breakfast is average. Parking is convenient.

I just checked in in March 24, and the overall feeling was okay, so I chose to stay in Nanning for the second time this time, but the service and staff quality were really bad this time I booked for two days, and asked if there was a robot to deliver food on the day of check-in the night before. The front desk girl said that there was no robot but the staff would deliver it to the room. I also explained that I would order takeout during my stay, and they agreed to deliver it to my room. This morning, I was in a hurry to catch the high-speed rail and ordered KFC home delivery. I made many calls on the room landline, but no one answered at first, and then it was hung up. I called again on the mobile phone and it hung up again. The KFC deliveryman was also actively communicating with the front desk. The staff said that there was no reasonable communication when they asked her to go out. The home delivery sister was afraid of overtime, so she let me go. I made six calls, four of which were not answered and two were hung up, and I called from the room landline! Secondly, my room includes two cups of coffee. Last night I made an appointment to pack a cup of coffee at 10:30 to take out of the store to drink on the high-speed rail. The front desk girl said that the take-out cup was a little small, but I said it was okay. This morning I came down at 10:30 and the boy at the front desk said the coffee area would be open at 10:00. I said I knew it was 10:30, and the front desk said the room only included one cup without even looking up or confirming, and I agreed. He called the staff, and a few minutes later the staff came to tell me that I couldn't pack it up, saying that coffee ordered for the room was not available for takeout? Don't you guys hand over these things when you change shifts? It feels like the overall quality of the front desk staff is very chaotic, they don't verify the problem and just talk nonsense, and they have no attitude to solve the problem at all, at least they don't explain everything.