Crystal Orange Nanjing Olympic CBD International Expo Center Hotel Reviews
Crystal Orange Nanjing Olympic CBD International Expo Center Hotel
No.268 Lushan Road, Jianye District, Nanjing, Jiangsu, ChinaView Hotel Details
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Crystal Orange Nanjing Olympic CBD International Expo Center Hotel Guest Reviews
4.9/5
Perfect
2640 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(2640)
Positive reviews(2617)
Reviews with photos/video(268)
Friendly front desk staff(326)
Delicious breakfast(214)
Well decorated(60)
Luxurious(28)
Perfect for business trips(24)
Close to metro(23)
Tasty coffee(15)
Great lift(11)
Negative reviews(23)
LouisC
Double Bed Room With Air Purifier, Wireless Screen Casting, And Mini Fridge
Stayed in Feb 2024
Solo travellers
17 reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
Once again I enjoyed my stay at this hotel. I had an early morning and caught a good breakfast on my way out.
Response from Property: Dear guest:
Hello! We are glad that you had a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities. Please continue to pay attention to us and welcome you to visit again!
Hotel General Manager: Tu Tingting
Valts
Deluxe Double Bed Room With Smart Control, Wireless Screen Casting, And Mini Fridge
Stayed in Sep 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Sep 13, 2024
Great location, excellent place for stay.
Response from Property: [桔子水晶2.0][免費停車場]尊敬的賓客:感謝您入住桔子水晶南京奧體CBD國際博覽中心酒店並分享您的入住體驗!很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們不斷進取的動力,晶致旅途,水晶相伴,期待與您的再次相遇! 酒店總經理:塗婷婷
EmilyB
Superior Double Bed Room With Smart Control, Wireless Screen Casting, And Mini Fridge
Stayed in Apr 2023
Solo travellers
13 reviews
4.7/5
Amazing
Posted on May 2, 2023
Nice and clean hotel in a convenient location. I’ll definitely stay here again next time I’m in Nanjing
Response from Property: 尊敬的賓客:您好!非常感謝您選擇桔子水晶南京奧體CBD國際博覽中心酒店!此次入住沒能得到您的滿意,我們深表遺憾。希望有機會與您有更多的溝通與交流,給我們提出更多寶貴建議。我們會細緻的做好每一個服務環節,不辜負您對酒店寄予的厚望!期待您的再次光臨! 酒店總經理:王瑩
TARATORKIN
Superior Double Bed Room With Smart Control, Wireless Screen Casting, And Mini Fridge
Stayed in Jul 2023
Couples
3 reviews
5.0/5
Outstanding
Posted on Aug 11, 2023
Very good!!! A good place. Good service. Good breakfasts. Nice staff.
Response from Property: 親愛的賓客:您好!非常感謝您入住桔子水晶南京奧體CBD國際博覽中心酒店並給予好評!我們會不斷努力為您提供更加周到舒適的服務,期待與您的再次相遇.酒店總經理:塗婷婷
Guest User
Scenic View Deluxe Double Bed Room With Smart Control, Wireless Screen Casting, And Mini Fridge
Stayed in Aug 2023
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Aug 11, 2023
Convenient place to stay in Nanjing!
Response from Property: 親愛的賓客:您好!非常感謝您入住桔子水晶南京奧體CBD國際博覽中心酒店並給予好評!我們會不斷努力為您提供更加周到舒適的服務,期待與您的再次相遇.酒店總經理:塗婷婷
Anonymous User
Superior Double Bed Room With Smart Control, Wireless Screen Casting, And Mini Fridge
Stayed in May 2024
Business travellers
3 reviews
2.3/5
Posted on Jun 2, 2024
The front desk made many mistakes in booking a room, and called me at 1 o'clock in the middle of the night... I have stayed in so many hotels across the country, and this is the first one that is so outrageous! There was no place to insert a card when I checked in in the dark, and the mineral water was leaked. The air conditioner was adjusted to 19 degrees for me and I almost didn't freeze to death... I couldn't even fry an omelette for breakfast, it was so thin. Everything is the same, and there is nothing else to eat. I stayed for 3 nights and had breakfast once and it was so bad... It is a rare bad review. I will not come again in the future😡
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,很抱歉給您造成不好的入住體驗。當時預訂房間時加了酒店微信,當班人員跟您確認了預訂相關訊息,在後期的溝通中我們員工理解錯了,故造成了半夜核預訂的情況,實在抱歉。我們房間是不用插卡取電的,推開房門廊燈自動打開,已經安排工程對該房間檢查並維修。後期我們一定加強各個部門的培訓,提高業務技能,提高服務質量,確保房間設施設備正常使用。早餐方面提高餐品的品質及種類。下次您入住期間如果有任何問題可以隨時向我們反饋,我們一定及時幫您處理,期待您的再次光臨!
Guest User
Superior Double Bed Room With Smart Control, Wireless Screen Casting, And Mini Fridge
Stayed in May 2024
Family
59 reviews
5.0/5
Outstanding
Posted on May 7, 2024
I stayed here before on a business trip and it was nice and conveniently located. This time I accompanied my wife to the Nanjing Olympic Sports Center to watch a concert and booked here. It is very convenient to drive by car. The elevator is very high-tech.
Original TextTranslated by Google
Response from Property: [Orange Crystal 2.0][Free parking lot]
Dear guest:
Hello: Thank you very much for choosing our hotel and leaving a good review. We are honored to bring you comfort and good memories during your stay. All hotel staff can only repay your praise and affirmation with more professional and attentive service and sincere treatment of every guest. The development of the hotel is inseparable from your long-term support and love. We sincerely look forward to your visit again!
Hotel General Manager: Tu Tingting
Guest User
Superior Double Bed Room With Smart Control, Wireless Screen Casting, And Mini Fridge
Stayed in May 2024
Family
8 reviews
5.0/5
Outstanding
Posted on May 7, 2024
The environment is clean and sanitary, the facilities are complete, the service is warm, the front desk lady is attentive and considerate, and she prepared children's toothbrushes and slippers for the children, and also sent fruits and toys. The room service is clean and neat.
Original TextTranslated by Google
Response from Property: [Orange Crystal 2.0][Free parking lot] Dear guests: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal journey, crystal company, looking forward to meeting you again!
Hotel General Manager: Tu Tingting
Liziyilili
Double Bed Room With Air Purifier, Wireless Screen Casting, And Mini Fridge
Stayed in Apr 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
The hotel is in the financial city with convenient transportation. The whole building, including the room, is very clean. The front desk guy took the initiative to help upgrade the room type and gave small fruits upon check-in. The room is spacious and clean (slightly cleanliness). It is relatively quiet and the sound insulation is also OK. The front desk will call me to confirm whether the takeaway I ordered at night is mine. The overall feeling is very comfortable and not too disturbing. Highly recommended!
Original TextTranslated by Google
Response from Property: [Orange Crystal 2.0][Free parking] Dear guests: Hello! Thank you very much for staying at Orange Crystal Nanjing Olympic Sports CBD International Expo Center Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again.
Hotel General Manager: Tu Tingting
Guest User
Business Room (2 Beds)
Stayed in Apr 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
Very good. The service attitude of the staff is also very good. Thanks especially to Xiaojie
Original TextTranslated by Google
Response from Property: [Orange Crystal 2.0][Free parking lot]
Dear guest:
Hello! Thank you for your affirmation of Orange Crystal. We attach great importance to your stay experience. We are very happy and satisfied that your stay can meet your expectations, comfort and warmth. Orange Crystal is committed to leaving good memories for every guest. We know that service is endless. We promise to continuously optimize and expand more possibilities so that you can get better relaxation and stretch here. Your partner on the journey, and look forward to meeting you again.
Hotel General Manager: Tu Tingting
Anonymous User
Business Double Bed Room With Smart Control, Wireless Screen Casting, And Mini Fridge
Stayed in Apr 2024
Travel with friends
19 reviews
3.7/5
Posted on Apr 8, 2024
The front desk of the hotel was very welcoming, but there was no air conditioning during the first part of our stay. Fortunately, after informing the front desk, they immediately arranged for an electric fan to be brought in. On the last night, we finally had air conditioning, and we had to upgrade to a deluxe room later on.
The location is close to the subway station, and the hotel has several restaurants. We recommend Little Chef!
The room has a smart system, advanced!
Will stay again next time
Original TextTranslated by Google
Response from Property: [Orange Crystal 2.0][Free parking lot] Dear guest: Hello! Thank you very much for staying at the hotel and giving us your comments. We are sorry that we did not bring you a perfect stay experience. We are really sorry that the property did not switch the air conditioning mode in time, which brought you a bad stay experience. At present, the hotel air conditioning can cool normally! Welcome to your next stay and look forward to your visit again!
Hotel General Manager: Tu Tingting
Guest User
Double Bed Room With Air Purifier, Wireless Screen Casting, And Mini Fridge
Stayed in Apr 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Apr 4, 2024
Very good, with complete facilities and intelligent control. The sanitation is also very clean, the environment is very quiet, the service is very thoughtful, the brother and sister at the front desk are also very gentle, and they upgraded my room type for free. Thank you very much! Suitable for accommodation.
Original TextTranslated by Google
Response from Property: [Orange Crystal 2.0][Free parking lot] Dear guests: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal is your companion on this crystal journey. We look forward to meeting you again!
Hotel General Manager: Tu Tingting
Guest User
Double Bed Room With Air Purifier, Wireless Screen Casting, And Mini Fridge
Stayed in Mar 2024
Travel with friends
16 reviews
5.0/5
Outstanding
Posted on Mar 26, 2024
The room is clean and tidy, the front desk service is very considerate 👍The breakfast is rich and delicious! I enjoyed the cherry blossoms downstairs 🌸 blooming on the branches
Original TextTranslated by Google
Response from Property: Dear guest:
Hello! Thank you for your affirmation of Orange Crystal. We attach great importance to your stay experience. We are very happy and satisfied that your stay meets your expectations and is comfortable and warm. Orange Crystal is committed to leaving good memories for every guest. We know that service is endless. We promise to continuously optimize and expand more possibilities so that you can get better relaxation and stretch here. Your partner on the journey, and look forward to meeting you again.
Hotel General Manager: Tu Tingting
Karen chi
Double Bed Room With Air Purifier, Wireless Screen Casting, And Mini Fridge
Stayed in Mar 2024
Solo travellers
16 reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
The location is great and there are many places to eat nearby.
The front desk service is very good, and a bottle of warm water will be given to you before leaving.
The room is clean, and the aunt cleans it every day. The bed is a bit hard, but the price/performance ratio is very good. No complaints.
Original TextTranslated by Google
Response from Property: Dear guests:
Hello, we have always been adhering to the "customer-centric" service concept and have been committed to providing guests with a satisfactory stay experience. Whether you are on a business trip or a vacation, it is the best choice. Thank you again for choosing us among many hotels, and thank you for your affirmation and recognition of the hotel in all aspects. We will work harder to strive to make you 100% satisfied when you come next time. Every employee of Orange Crystal adheres to the service concept of treating guests like relatives and friends and looking at problems from the perspective of customers. We treat every guest as a family member and use our most sincere, enthusiastic and caring warmth to make you feel truly at home. Thank you again for your affirmation of our work and sincerely look forward to meeting you again.
Hotel General Manager: Tu Tingting
Guest User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 10, 2024
I highly recommend this hotel. I will choose this hotel again when I come to Nanjing in the future.
1 The sense of technology is very strong. The elevator is a digital touch screen and the elevator is very fast.
2 The air conditioner, TV, lights and curtains in the room can all be voice-controlled.
3 The water pressure of the shower is very strong and it is a pity that I didn’t bring a bathing leather.
4 Smart toilet with heating and automatic flushing function.
5 Free parking!
6 There are hanging ear coffee, flower tea, small biscuits, cola, etc. in the room, all free.
7 The service is very good. The front desk took the initiative to provide children's slippers and toothbrushes when checking in. I ordered barbecue at night and forgot to buy cola. I called the front desk to ask them to buy two bottles. They gave us two bottles of cola directly. When we checked out, they also gave us a small gift.
8 Most importantly, the room is very clean
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your encouragement is our driving force, but we will never stop there. Crystal journey, crystal company, looking forward to meeting you again!
Hotel General Manager: Tu Tingting