Guest User
September 8, 2024
Everything else was very satisfactory. What was originally a pleasant journey ended abruptly when we checked out. I went to drive, and my wife went to check out. When she got in the car, she told me that the front desk staff said that there was a charge for drinks in the minibar in the room, and then the front desk said that they would forget it and just give me a good review! Nowadays, there are endless ways to get praise!
According to the "Price Law of the People's Republic of China" and the "Regulations on Clearly Marked Prices and Prohibition of Price Fraud", operators shall clearly mark prices and shall not sell goods or provide services at an additional price in addition to the marked prices, nor may they charge any unmarked fees. If the hotel clearly informs guests of the beverage policy before check-in and clearly displays the price in a prominent place in the room, then it is legal to charge for beverages upon check-out. Then no one informed me in advance and no price information was seen in the room!
Also, can your hotel staff freely ask to add guests’ WeChat IDs? Don’t the Tangtang Kaiyuan Hotel have any regulations? If it is to provide better services, there is nothing wrong with adding WeChat. When checking out, I added my wife on WeChat, but actually said that I would send a screenshot to her after a good review? ! !
As a rule of thumb in the hotel industry, rather than being clever and bullying honest people, the funniest thing is that I had to thank my wife before she left! It's good that I didn't complain to her. Why are you so embarrassed?
Original TextTranslation provided by Google