Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel

Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel Reviews

Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel

No.472 Zhongshan East Road, Nanjing, ChinaView Hotel Details
Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel
Crystal Orange Nanjing Presidential Palace Zhongshan East Road HotelCrystal Orange Nanjing Presidential Palace Zhongshan East Road HotelCrystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel
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Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel Guest Reviews

4.8/5
Amazing
4379 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All Reviews(4379)
Positive reviews(4336)
Reviews with photos/video(748)
Easy to get around(525)
Awesome amenities(506)
Delicious breakfast(395)
Friendly front desk staff(383)
Close to metro(244)
Quiet & comfortable(196)
Perfect for kids(88)
Tasty coffee(24)
Negative reviews(43)
Anonymous User
Deluxe Room (Double bed) (Mini fridge, bathtub)
Stayed in Aug 2023
Other
4 Reviews
3.0/5
Posted on Sep 1, 2023
Didn't feel like a 4 star hotel. The room was more like 2.5 stars that used to be 3 stars and the parking/lobby was more like 2 stars.
Guest User
Smart Room (Double bed) (Mini fridge)
Stayed in Aug 2023
Couples
5 Reviews
5.0/5
Outstanding
Posted on Aug 31, 2023
Really great hotel. Convenient location and good amenities especially the free coffee machine and cinema room. The staff are really amazing, very nice and helpful and outstanding service. The rooms are very clean, decently sized, and have a nice bathroom. Would definitely recommend!
DMITRII
Deluxe Room (Double bed) (Mini fridge, bathtub)
Stayed in Jan 2023
Friends
7 Reviews
3.0/5
Posted on Jan 18, 2023
The hotel is new, the prices are average. 1. Room cleaning is not every day, for 5 nights it was cleaned only 4 times. 2. Dirty bathroom, fungus grows on bathroom furniture. 3. Breakfast does not match the description, "European breakfast" but it is typical Chinese cuisine. Food is constantly scarce. A lot of dirty dishes. 4. The staff of the boys at the reception (staff) are not professionals, hes work slowly, they register at the hotel for a very long time. My score is 3 out of 5 points ⚠️. The hotel administration needs to check the qualifications of their staff, there are very few professionals. I would like to come back to the hotel later and make sure that they have corrected the mistakes.😉
Response from Property: Dear guests, we do not clean on the first day of the five days you booked, the other four days will replace you with new room supplies, during the period of cleaning you can contact the front desk to clean the room for you at any time, our Western breakfast is also improved according to the taste of the public, may be slightly different from the taste of your hometown Very sorry, the dinner plates are taken down The meal has a fixed position to clean, the slow check-in is also because you did not provide the latest entry stamp, we are also in accordance with the management requirements for normal inspection!,
JAEYEONGCHOE
Smart Room (Double bed) (Mini fridge)
Stayed in Apr 2023
Business travellers
26 Reviews
4.2/5
Very Good
Posted on Apr 25, 2023
so friendly and clean Fruits and snacks are set with basic drip coffee and plenty of high-quality water! Robots make deliveries. Breakfast is 5-star, varied and delicious!
antonio
Smart Room (Double bed) (Mini fridge)
Stayed in Mar 2023
Business travellers
3 Reviews
5.0/5
Outstanding
Posted on Mar 21, 2023
Friendly staff clean room quiet and central location, definitely I'll come back there
Response from Property: Dear guests: Hello! Thank you very much for your favorable comment on your stay at Crystal Orange Nanjing Presidential Palace Zhongshan East Road Hotel! We will continue to work hard to provide you with more comfortable services, looking forward to meeting you again! General Manager: Zhang Weikang
Guest User
Deluxe Room (Double bed) (Mini fridge, bathtub)
Stayed in Dec 2022
Couples
6 Reviews
5.0/5
Outstanding
Posted on Jan 2, 2023
Clean and beautiful hotel.
snowyyuan
Deluxe Room (Double bed) (Mini fridge, bathtub)
Stayed in Jun 2023
Family
4 Reviews
5.0/5
Outstanding
Posted on Jun 24, 2023
very good!
Guest User
Smart Room (Double bed) (Mini fridge)
Stayed in Sep 2023
Family
5 Reviews
5.0/5
Outstanding
Posted on Sep 30, 2023
!nnnnn
Cosmin
Stayed in Nov 2021
Friends
30 Reviews
4.0/5
Very Good
Posted on Nov 21, 2021
Very good place and the staff is very helpful.
Response from Property: Dear Guest.Hello!Thank you for choosing to stayin Orange CrystalNanjingPresidential Palace Hotel,Thank you for your recognition of partners in the store,we have been adhering to the"Chang Huai Thanksgiving heart,from the customer point of view of the problem" service concept,we use a warm smile cordial greetings and sincere care,to meet every family arrival.Thank you again for your recognition and appreciation, and look forward to meeting you next time! Wish you all the best ~!
Guest User
Smart Room (Double bed) (Mini fridge)
Stayed in May 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
The room was clean and tidy, with a high level of intelligence. The service details were very good. In addition, there was plenty of water, and there was free soda water and cola in the refrigerator. It was a very good experience.
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Response from Property: [Smart Guest Control] [Clean and Comfortable] [Enthusiastic Service] Dear Guests: Hello! Thank you very much for staying at the hotel and giving us your comments. We are glad to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with quality service. We look forward to your visit again! Hotel General Manager: Zhao Huayi
Guest User
Smart Room (Double bed) (Mini fridge)
Stayed in May 2024
Booked for others
1 Reviews
5.0/5
Outstanding
Posted on May 4, 2024
The breakfast is quite rich. There is also a separate audio-visual room, gym, and laundry area. In comparison, the functions are quite complete. What I am most satisfied with is the service of the hotel staff. It is really super good. I will consider this hotel again when I go to Nanjing next time.
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Guest User
Smart Room (Double bed) (Mini fridge)
Stayed in May 2024
Solo travellers
2 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
The lady at the front desk was very considerate. She upgraded my room. The sound was very nice, but I had a cold, so I had to take care of myself. She was very enthusiastic in sending me some tourist routes and maps. The overall comfort level was high and clean. The room had a small phone, which was convenient. The location was also good and the surrounding area was convenient.
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Hongbuguoxiaopang
Deluxe Room (Double bed) (Mini fridge, bathtub)
Stayed in May 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on May 5, 2024
Souvenirs: peach cakes, children like them. There are also travel sets, which are also exquisite. Transportation: It is relatively close to Daxing Palace and Xi'anmen subway station. It takes only ten minutes to walk to the Presidential Palace and 1912 Block. The transportation is convenient. Food: The soup dumplings downstairs are delicious, and it only takes 10 minutes to walk to Kexiang. I booked four nights in advance, and there was a price adjustment in the middle, which was immediately resolved after communication.
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Guest User
Executive 2-bed Room
Stayed in Apr 2024
Family
1 Reviews
4.8/5
Amazing
Posted on May 6, 2024
The room is too small. There are only two beds and no sofa. Maybe it's the central area. I booked it during the May Day holiday. The price has increased several times. It's normal. The environment, hygiene and catering are good. There are a variety of types every day. There is everything. It is nutritious and has everything you need. Snacks, desserts, vegetables, fruits, noodles, and porridge are all available. I applied for a set meal. It's only 20 yuan per person. It's a great deal. There is coffee, popcorn, drinks and water in the lobby. The service attitude is very good. It's really good.
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6/8
Response from Property: [Nearby scenic spots] [Quality service] [Sumptuous breakfast] Dear guests: Hello! Thank you for your recognition of Orange Crystal Nanjing Presidential Palace Zhongshan East Road Hotel in all aspects! However, we know that there is still a certain gap from the full five-point standard in your mind. We will continue to listen to your feedback and make improvements. We hope that you can stay in our hotel again. Whether in terms of facilities or hygiene, we will do our best to satisfy you and bring you the most intimate and sincere service. We look forward to your visit again! Hotel General Manager: Zhao Huayi
TereChen
Smart Room (Double bed) (Mini fridge)
Stayed in Apr 2024
Solo travellers
8 Reviews
5.0/5
Outstanding
Posted on May 1, 2024
The experience was very good. The front desk guy and girl were polite and pretty. They upgraded the room for free and sent fruit. The room was fully intelligent. There were four bottles of water in the minibar, including Coke and sparkling water. I only drank a bottle of Coke. The room was very clean and tidy. The location was also good. It was a short walk to the Six Dynasties Museum and the Presidential Palace. It was also close to the subway. Overall, it was really nice. I will stay here again next time.
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