Best Western Plus Crystal, Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nancy
Best Western Plus Crystal, Hotel & Spa
No.1 of 4-star Select Hotels in Nancy
5 Rue Chanzy, Nancy, Grand Est 54000, France
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Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region.
Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation.
All public areas and all our rooms are non-smoking.
Free wireless Internet access is available in all the rooms and public areas.
Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.Show More
We Price Match
Last booked 8 hrs ago
4.2/5Very Good·Great Location
The hotel has a birthday card. Good location, indoor swimming pool.
Guest UserAll 72 Reviews
Amenities
SaunaSpaMassage RoomFitness RoomParking24-Hour Front DeskLuggage StorageLibraryTaxi booking serviceBusiness Center
All Amenities
Surroundings
Airport: Nancy-Essey Airport
(4.2km)
Airport: Metz–Nancy–Lorraine Airport
(43.0km)
Train: Lorraine TGV Station
(36.5km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
13
Deluxe Room 1 King bed
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Executive Room 1 King bed
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Minibar
Connecting Room
Cable Channels
Check Availability
4
1 Double Bed, Non-Smoking, Standard Room, Small Room
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Sofabed for One Person, Twin on Request
1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Minibar
Connecting Room
Cable Channels
Check Availability
4
Classic Room
1 Double bed
Has window
Non-smoking
Air Conditioning
Minibar
Connecting Room
Cable Channels
Check Availability
3
Duplex Junior Suite
1 King bed and 2 Single bed
Has window
Non-smoking
Air Conditioning
Minibar
Connecting Room
Cable Channels
Check Availability
1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Family Room, Sofabed, Twin on Request
1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Minibar
Connecting Room
Cable Channels
Check Availability
9
Superior Room 1 Queen bed
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Comfort Room
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Hair Dryer
Check Availability
13
Prestige Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
4.2/5
Very Good
72 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Nancy
Guest User
April 26, 2024
Super
Guest User
March 8, 2024
The hotel has a birthday card. Good location, indoor swimming pool.
Original TextTranslation provided by Google
Anonymous User
June 16, 2024
Convenient hotel location
Original TextTranslation provided by Google
Guest User
October 1, 2023
Near the train station and convenient transportation
Original TextTranslation provided by Google
Guest User
August 22, 2022
Unpleasant welcome, room not ready, and which does not correspond to the reservation (changed by the person at the time of arrival, because not yet ready at 5 p.m.!!!!)
Toilet in the bathroom, the door of which almost touches the head of the bed!!!
Room too small!!
Card degaussed after 24 hours, so stuck in elevator for 15 minutes with no excuses
Overall very disappointed especially for the price!!
Original TextTranslation provided by Google
CarlosFR
August 19, 2024
Visited Nancy for a short stay at BW Plus Crystal Hotel with friends to see some Art Nouveau from the Lorraine region on the way back to Paris after exploring Strasbourg and the Alsace. The hotel is next to a small tree-lined square and mainly office buildings, but has a good location within walking distance to both the TGV train station and historic Place Stanislas where we found several restaurants and cafes in and around the large square. The hotel seems recently renovated with some work still on-going in the lobby during our visit in late May. The lobby is small with modern furnishings and a bar/breakfast room off the brightly lit hallway lined with additional tables and seating. We took the buffet breakfast which offered a good, quality selection but was also somewhat pricey. We did not have a chance to try the spa or roof-top bar, though both seem like nice features for the hotel. Our standard rooms were clean, comfortable but small, barely space around the bed to move about. Same for the bathroom. Furnishings and decor were new or recently updated. The location near other buildings meant no good views, at least from the lower floors. Front desk and bar/breakfast staff were attentive and professional. No real complaints about staying at the BW Plus and would stay again if visiting Nancy and the Lorraine region.
Luke8842
October 4, 2024
Wre got a room for 2 with a queen bed. The room was so small, that the head of the bed and the side of the bed were ujp against the wall. The other side of the bed was so close tot the chest of drawers, you could barely open them. You had to crawl over the bed to get into it. Storage was abysmal, unacceptable. The room was small for a single, to shove a queen into it was criminal. Bathroom was small. Breakfast was middling.
Guest User
September 2, 2024
To recommand. A whole and total experience. With rooftop bar with quality seats and swimming pool. Quality breakfast Ans super motivated staff. Really TOP. Please try it out for yourself. Ideal surrounding. City center. Good smell everywhere. Staff very responsible
Jan-Willem v
August 8, 2024
Nice hotel with excellent services close to the city center. Real value for money. This is the second time we’ve been here and will certainly be back soonest. Breakfast was very nice with lost of fresh local products, such as cheeses fruits and nuts, nicely combined with fresh backeries
Services & Amenities
Most popular business facilities
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Parking
Additional charge
24-Hour Front Desk
Luggage Storage
Library
Taxi booking service
Business Center
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Spa
Fitness Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking is available Off-site parking.
Parking
Additional charge
Transportation
Taxi booking service
Business Services
Business Center
Fax/Copying Service
Additional charge
Multi-Function Room
Audio Visual Equipment
Front Desk Services
Front Desk Safe
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Food & Drink
Alcohol-Free Rooms (On Request)
Halal meals provided
Off-site
Public Areas
Elevator
No Smoking in Public Areas
Library
Non-Smoking in All Rooms
Health & Wellness
Fitness Room
Massage Room
Sauna
Spa
Additional charge
Body Care
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Children's Meals Available
Accessibility
Stair-Free Property Entrance
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Children 17 years old and under | € 7.50 (approx. S$ 10.59) per person |
Adult | Buffet:€ 19.50 (approx. S$ 27.53) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: € 15.00 (approx. S$ 21.18) per pet per day
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1889
- Renovated: 1998
- Number of Rooms: 81
Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region.
Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation.
All public areas and all our rooms are non-smoking.
Free wireless Internet access is available in all the rooms and public areas.
Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.