3 Chome-9-10 Makishi, Naha City, Okinawa Prefecture, 900-0013, JapanView Hotel Details
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Hotel Palm Royal Naha Kokusai Street Guest Reviews
4.5/5
Great
105 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(105)
Positive reviews(104)
Reviews with photos/video(35)
Awesome stay(40)
Great location(38)
Friendly owner(24)
Clean and tidy(22)
Awesome rooms(17)
Convenient for shopping(10)
Negative reviews(1)
J_Bear
Semi Double Room
Stayed in Jun 2024
Business travellers
20 reviews
4.5/5
Great
Posted on Sep 12, 2024
Perfect area , Great service. Staff very helpful. Definitely will stay again
Guest User
Semi Double Room
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Dec 2, 2024
Very nice!
Swet_jackie23
Semi Double Room
Stayed in Jan 2024
Family
28 reviews
4.2/5
Very Good
Posted on Mar 4, 2024
very convenient and nice bar
Anonymous User
Semi Double Room
Stayed in Nov 2022
Travel with friends
4 reviews
4.5/5
Great
Posted on Jan 7, 2023
Real good location, walking distance to Main Street, bus stops and metro station.
Response from Property: 匿名ユーザー 様Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
KC
Semi Double Room
Stayed in Jun 2022
Couples
2 reviews
4.0/5
Very Good
Posted on Jun 14, 2022
Overall good hotel
Jonalyn
Semi Double Room
Stayed in Oct 2022
Travel with friends
20 reviews
4.2/5
Very Good
Posted on Oct 17, 2022
Breakfast is very limited and long line
圓朗遊世界
Moderate Twin Room
Stayed in Aug 2024
Family
13 reviews
5.0/5
Outstanding
Posted on Sep 21, 2024
The hotel is located next to Kokusai Street. The location is very convenient. The hotel also has a swimming pool and hot spring. Although it is not the newest hotel, the room is still very clean and the hotel staff are very considerate.
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Response from Property: 親愛的圓朗遊世界您好非常感謝您選擇蒞臨下榻本酒店,並利用寶貴的時間分享您的住宿體驗。很開心得知我們的交通位置和服務讓您有一段更美好的旅程。能夠提供您完善的服務並在本館度過了美好的時光,是我們最大的榮幸。您的肯定和支持是我們不懈努力的動力,我們將繼續努力,為所有前來入住的貴賓們帶來更好的住宿體驗。希望未來能有機會再與您見面,讓我們再度為您帶來美好的旅遊時光!敬祝您平安喜樂那霸棕櫚皇家酒店
atoryz
Semi Double Room
Stayed in Jul 2024
Business travellers
20 reviews
4.7/5
Amazing
Posted on Jul 21, 2024
Good points
Great location
Pool and large communal bath available
Polite customer service
Luggage storage available before check-in and after check-out
Concerns
Nothing in particular
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Yxxvn
New-Building RAM Twin Room
Stayed in May 2024
Travel with friends
7 reviews
3.2/5
Posted on Jul 30, 2024
The location is convenient, next to Naha and convenient for eating. But the swimming pool is very different from the photo.
The toilet has a strong smell and is very humid. People with allergies should be careful. The room is quite old.
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Response from Property: Dear Yxxvn, thank you very much for choosing our hotel as your accommodation for your trip to Okinawa. Thank you for taking the time to share your various accommodation or dining experiences. The team is very grateful for your kind words, and all feedback and suggestions have been shared with team members; we will also try our best to improve and provide services so that guests can enjoy a more comfortable and enjoyable holiday. Thank you again for your support and patronage. We sincerely look forward to welcoming you and your family and friends back and serving you again! I wish you good health and all the best at Naha Palm Royal Hotel
Yammi Yang
Moderate Twin Room
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
Awesome❤️The lady at the counter who happened to be serving us is *********. She can speak Chinese and has considerate service. It is really suitable for the whole family to stay here❤️
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Guest User
Semi Double Room
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 9, 2024
I stayed in a newly renovated room. It was larger than the room I reserved and very clean.
The front desk staff were very friendly and it was great to have Kokusai Street right in front of me.
I'd like to stay again.
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twmckk
Semi Double Room
Stayed in Sep 2024
Travel with friends
3 reviews
3.5/5
Posted on Sep 30, 2024
The room is a little small and clean. The daily room service only includes changing towels and taking out the trash. There is no bed making.
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Response from Property: 親愛的顧客您好 謝謝您選擇蒞臨下榻那霸棕櫚皇家酒店。很開心得知我們的環境讓您有一段更美好的旅程。能夠提供您溫暖的服務是我們的榮幸和喜悅,也再次謝謝您對我們的肯定!本館目前施行環保清潔,住兩晚以上的客人基本上僅提供更換毛巾、睡衣、倒垃圾服務。若有需要全面整理房間的話可以告知前台即可安排。再次感謝您的鼓勵和回饋,希望未來能有機會再與您見面,讓我們再度為您帶來美好的旅遊時光! 敬祝您平安喜樂那霸棕櫚皇家酒店
クイーンメグ
Moderate Twin Room
Stayed in Mar 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Mar 27, 2024
The room and bathroom were clean.
The towels and bedding were white and clean, which was nice.
It's close to the station and right on Kokusai Street, so we were able to enjoy plenty of food and shopping until late at night.
They left our luggage after we checked out, so even though our stay was short, we were able to sightsee easily.
The breakfast had a lot of Okinawan dishes and was very delicious.
In addition to the regular cups for coffee, there were paper cups so we could take it in the room or outside, which was a thoughtful touch and I was happy about.
The staff were very kind,
so next time I'd like to stay longer.
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小房
Semi Double Room
Stayed in Aug 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
The location is very convenient. You can reach the hotel within 10 minutes' walk from Makishi Subway Station. Although the room is not big, the room and swimming pool are very clean ~ worth trying
Original TextTranslated by Google
Response from Property: 親愛的小房您好非常感謝您選擇蒞臨下榻本飯店,並分享如此溫暖的回覆。很開心得知我們的溫暖服務讓您有一段更美好的旅程。能夠提供您完善的服務並在本館度過了美好的時光,是我們最大的榮幸。您的肯定和支持是我們不懈努力的動力。我們將繼續努力,為貴賓們帶來更好的住宿/餐飲體驗。再次感謝您的鼓勵和回饋,希望未來能有機會再與您見面,讓我們再度為您帶來美好的旅遊時光!敬祝您平安喜樂那霸棕櫚皇家飯店
Guest User
Semi Double Room
Stayed in Aug 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 8, 2024
After searching around, we decided to stay at this hotel.
The location and service were great, and the hotel met all of our expectations with a large public bath and a pool.
Breakfast was also included one day, and it was a very satisfying stay with a selection of Okinawan dishes at a reasonable price.
The room was also nicely cleaned, and we had a very comfortable stay.
The hotel staff were all very kind, and we would like to stay at this hotel again when we visit Okinawa.
Thank you very much for your help this time. My husband and I had a great trip and were able to create wonderful memories. Thank you very much.