Pet-friendly Hotels in Myrtle Beach

We've been staying at this Hampton for more than 12 years and always enjoyed it. This year there were too many problems to ignore. Check in was very slow, we waited for almost an hour to get checked in, which has never happened before. The elevators need some maintenance. It sounds like there is a lot of sand in the door track and not sure if they were cleaned while we were there. The room we finally got was nice, although the couch needed to be cleaned and the room could be updated. The breakfast was good, the usual Hampton meal. They have 2 areas to serve breakfast since this is a large hotel, however only one area was open so breakfast was very busy. The breakfast employees did a great job of keeping up though. The pool wasn't cleaned the first day we were there which was a Monday so you can imagine how much sand was in it after a busy weekend. Also made me wonder if the water had been tested for cleanliness. The shower area, when you come off the beach, wasn't cleaned for the 4 days we were there, so rinsing your feet off did no good. That's probably why the pools are full of sand. The boardwalk steps are being overwhelmed by the plants from the sand dunes and look to be in disrepair. But probably the most disturbing thing was the dog situation. We really feel Hilton has made a big mistake allowing dogs on all their properties. This property is not set up for dogs to do their ”business.” The only convenient grassy locations are right by the swimming pools and I do mean very close proximity. Anyone that has ever had a dog knows that no matter how well you try to pick up after a dog, many times there is ”residue” left behind, not to mention all the urninating they are doing in the grass. We sat on our balcony and watched dogs using the grass as their bathroom and then watched people walk through the grass and get in the pool. Not a good set up at all! I really hesitated reviewing this year, but felt the hotel really needs to get back to what made them the number one hotel in Myrtle Beach for years. Not sure if we will give them another chance, which is sad because we really loved this hotel!

- [ ] We left the Westgate Myrtle Beach Ocean Front resort a few hours ago. Reservations # 16242421 & 16242422. We are owners of a Westgate timeshare and must say we are extremely disappointed with this Myrtle Beach location. As another review mentioned, the staff is impolite, the hotel is filthy, and they will charge you things after you leave that do not make sense. We had two rooms under my name and both were in different buildings- which is annoying giving we were two families with young kids that wanted to be together. One of the rooms was super dirty with cheese in the freezer and hair in the bathroom (pics attached for reference). We flagged this to several people (concierge, in house manager, receptionist, via SMS, etc) and it wasn’t until we got really upset that we had the room fully cleaned because this obviously has not been done after the previous guest left. Otherwise, please do note they will not clean the rooms during your stay due to Covid (at least this is the official message but I assume the real reason is that they are short staffed) and when I asked for the cleaning supplies to do it myself, they only brought a broom the size of a Melissa & Dug cleaning toy set - not even a real size broom and a dustpan. So, be prepared to have to clean with it the sand or others during your stay regardless of the length of your visit. Also, we brought a dog with us and paid a pet fee for it. Reviewing now the statement of the charges we noticed they charged the pet fee to both rooms. We called to ask for an explanation and we were told they assumed the pet was in both rooms, so they charged the fee to both - even when the dog never left our room except for its regular walks outside the hotel complex. So, I will be expecting the refund of the second fee that, without authorization, they charged to our credit cards. So, to recap: they do not do a deep cleaning between guests, they do not clean at all during your visit, do not offer cleaning supplies, if you ask for cleaning supplies they bring you a broom that seems from a toy set, the staff is rude, they will charge things that do not make sense, and it is expensive as any other resort in the area. We paid almost $4k for the two rooms for 5 evenings. So, do yourself a favor and book somewhere else. We did it here since we thought we were going to have a similar experience to what we have had at other Westgate Resorts but it was not the case. So, it is not worth the investment. Thanks

Let me start by saying I travel a lot and we are frequent visitors and loyal to the Marriott brand and this hotel proves why! Alvin and staff provided outstanding customer service to ensure we had the best room possible for our stay. These associates treat you like family and always make our stay memorable by the service they provided. Upon arrival we were greeted with outstanding customer service from the time we arrived until check out. The staff are amazing employees who make you feel like you are the only customer in the hotel thanking us for being Elite customers and going out of their way to ensure our stay was outstanding.. The room is the most comfortable relaxing place we have ever stayed. The room is extremely spacious, comfortable, clean and the balcony furniture was nice to relax with a glass of wine and read. Our housekeepers were outstanding at ensuring our room was always clean. Bed and pillows were divine and room so comfortable we felt like we were at home. We appreciated the microwave and fridge. Fantastic property that is friendly, well maintained and relaxing. This hotel is located near several restaurants and shopping. Lots of easy free parking. One thing we truly appreciated is they understand people love and travel with their dogs and are a pet friendly hotel. Mr Marriott would be so proud of this wonderful hotel where you truly feel appreciated and valued. The manager is incredible and definitely sets the tone for 5 star customer service as every employee treated us so nice. When in the area this will always be my go to hotel and home away from home. Thank you to all the employees for making our stay comfortable and relaxing. We will be back.

This was the second time we stayed in this hotel, mainly because we had our dog with us part of the trip and Red Roof doesn’t charge pet fee. The first time we visited was in the winter and the room we stayed was fairly clean, but this time we visited in June, the room was not as clean. First after we checked in, we got a room either it was not cleaned or someone still in it; there were towels and clothes everywhere. We went back to the front desk and changed to a different room, the room showed it was cleaned but the floor was still pretty dusty and sandy, we were too tired to request room change again so we just used the towel to wipe the floor ourselves. Overall the hotel was OK for the price we paid. It is a lower budget hotel and dated. I have no problem with an older hotel, but just wish they can at least clean the room better.

I had issues with my flight being cancelled and then rescheduled. The first night, Trip.com was able to have the reservation moved, but the 2nd night someone named Charisse in Guest Relations told Trip.com that they couldn’t change the date due to their policy. Well, since it had just been done the previous day, I know that’s not true. So I’m out $265 and still have to fly to Myrtle Beach in the morning for business. Thanks for nothing, Staybridge.

The GOOD - 1. Location, does not get better than this at Myrtle Beach. This is located at the end of the 'strip of myrtle beach' as is away from the crowds on Ocean blvd. 2. The hotel is well made in terms of design. Whatever you need is located at a convenient spot. Parking is close to the rooms in both the buildings, but costs you $10/night. 3. Good sleep quality, I got a good 8-hour sleep The BAD - 1. Condition of the rooms is awful. The carpet is the dirtiest I have ever seen in any hotel. Imagine the amount of dirt they hold and the air you will breathe inside the room! 2. No USB points. Clearly indicates that the hotel has not been upgraded for decades. Luckily, found one USB point in the alarm clock. 3. Room Service - The rooms are cleaned only when requested. I requested. The guy came, vacuumed the room, made the bed and left! Did not even collect the used towels from the floor or place new toiletries. The towels remained in the room until our check out. The UGLY - 1. Pool - Dirty pools and Ian (hurricane) was the excuse. Most other ocean front hotels had clean pools with people in them. The pools in this property were filled with filth and insects. The lazy river is actually the 'dirty river'. The pool was so called ”cleaned” after I complained, but it was still very dirty, so I just avoided to get in it. 2. Property Maintenance - This could potentially be the best resort in MB but it is so poorly maintained, it's a shame! One of the employees at Hilton Grand Vacations told me in this trip that this is meant to be the ”overflow property” of Hilton in MB and because it is so poor, it might be stripped off of the Hilton badge next year; can't say if it was true, but clearly indicates that employees are aware of the condition of this resort. Had this been a properly maintained resort, I would have stayed here during all my visits to MB, but I aint coming back!

attended an event at the sport center. breakfast was timely and very good pleased with all aspects of my stay

Staff is not friendly. We stayed for 5 nights, got housekeeping one of the five days. The other days they didn’t even take our dirty towels. Had to go to the front desk every day to ask for clean towels. Kleenex box was left empty when we checked in. The bed sheets have holes in them. Keys had to be reprogrammed multiple times a day….EVERY DAY. The breakfast is nothing great. Coffee tastes like mud water. The side doors that you supposedly need a key to enter are left unlocked 24-7. No key needed. Anyone can come and go in the motel. The lawn care guys kids come to swim in the pool with the guests. Would never recommend and will never stay again. Even guests who regularly stay at comfort suites told us they will never come back to this one.

We had an amazing time here. For a family on a budget this is great. It's a older hotel so it has its quirks. But for the price we had a big room with an awesome view. Two pools which is great. And all the staff were so kind.

When you stay at Mermaid Inn in Myrtle Beach, you'll be by the ocean, a 5-minute drive from Myrtle Beach Boardwalk and 5 minutes from Broadway at the Beach. This hotel is 3.2 mi (5.1 km) from SkyWheel Myrtle Beach and 3 mi (4.8 km) from Myrtle Beach Convention Center.Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Art Deco hotel also features complimentary wireless internet access, a picnic area, and a vending machine.Featured amenities include express check-in, express check-out, and ATM/banking services. Free self parking is available onsite.Make yourself at home in one of the 57 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.