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5 star

JW Marriott Mumbai Juhu
4.6/5108 Reviews

JW Marriott Mumbai Juhu

Mumbai|1.76km from Cafe Grain & Bagel

Latest booking 8 hrs ago

I recently had the pleasure of staying at JW Marriott Juhu, and I must say that it was an exceptional experience from start to finish. We weren’t entirely happy about the check-in process as we got assigned to a room which had arrangements for another guest however it was taken care immediately after being addressed. I would like to commend three staff members who went above and beyond to make my stay truly remarkable - The front office manager Mr.Abhishek, Mr.Rushikesh from the housekeeping department, and Mr.Vinmesh from the executive lounge. Rushikesh, from the housekeeping department, deserves special recognition for his attention to detail and dedication to ensuring that my room was always impeccably clean and well-maintained. He consistently went out of his way to fulfill any special requests I had, and his warm and friendly demeanor made me feel truly valued as a guest. Mr.Abhishek, the manager at front office, made a lasting impression with his professionalism, efficiency, and genuine warmth. I would like to extend my heartfelt gratitude to him for the hamper placed in my room. It really made our day. I would also like to mention Mr.Vinmesh from the executive lounge as his warmth and friendliness created an inviting atmosphere in the lounge, making it a delightful place to relax and unwind Apart from the exceptional service provided by these individuals, the hotel itself was outstanding. The facilities, including the pool and fitness center, were well-maintained and easily accessible. My experience at Dashanzi is also worth mentioning as I had an impeccable experience there! The entire service team worked flawlessly to make my evening absolutely amazing. In conclusion, my stay at JW Marriott Juhu was an unforgettable experience, largely thanks to the outstanding service provided by Rushikesh, Abhishek, and Vinmesh.

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Reviews for Mumbai Hotels

Searching for hotels near Cafe Grain & Bagel? Compare room rates and reviews to find your ideal stay.
Hotel Alfa Executive
4.1/512 Reviews
Andheri West
Good hotel little far from airport due to bad traffic
Sagar Dormitory Andheri - Nearest to Andheri Railway Station West
3.2/55 Reviews
Location wise perfect۔ They will give you soap and towel، blanket too
Hotel Mid Town
3.6/555 Reviews
Andheri West
Stay is very good. Right opposite to the station. Rooms were small but everything was clean and in working condition. Staffs are helpful as well. All the shops are nearby. U will get autos also right outside the hotel l.
Ramee Guestline Hotel Juhu
3/548 Reviews
Please never book at least a daycation at this hotel. That was the only reason for our visit. To spend a relaxing day at a pool. Staff training extremely poor. Both check in and check out were extremely slow. The ”set meal” the restaurant ***agers got extremely rude about insisting that it was to be sent to only the room and can't be served at the restaurant after we were seated there. We don't prefer having meals in the room as it leaves a smell lingering for long. Finally after lots of arguments, the hot us a ”biryani” as the the ”set meal”. But it was really just a pot of coloured rice with watery boiled chicken added to the ”non veg” version and nothing at all in the ”veg version”. This is after waiting and arguing for over half an hour. And the seniors on the staff - the ***ager and probably the chief hostess glared at us throughout for insisting we didn't want to eat in the room. The standard room is large enough, well laid out and well maintained. The pool is also really nice, large enough and, clean...but totally abandoned. It's also somewhat cramped with gym equipment strewn around it. Staff there looked bewildered too because we turned up. Guess no one actually uses the pool except perhaps staff. We'd have gone back for the pool and rooms. But definitely won't with the gross untrained, impolite behavior of all staff.
Hotel Olten
3.2/559 Reviews
My recent experience at Hotel Olten Mumbai (Andheri) left much to be desired. Upon arrival, I found the hotel reception to be lacking in politeness, setting an unfavorable tone for my stay. The location, situated in a rough and overly busy area, was not conducive to a peaceful environment, making it both crowded and noisy. A particularly disheartening incident occurred when the hotel refused check-in for a guest accompanying me, who happened to have a local ID from Mumbai. This refusal added an unexpected layer of inconvenience, compelling us to search for alternative accommodations after a long journey from London. What further concerned me was the apparent discrepancy in the hotel's rating. It became evident that Hotel Olten does not comply with local laws, raising questions about the accuracy of its given rating. Moreover, the uncomfortable encounter of being offered an escort just outside the reception area was both inappropriate and unwelcome. Given my background and interest in the hospitality industry, I find it necessary to dispute the current rating of Hotel Olten. The service provided during my stay fell short of meeting even the minimum standards expected of a 4-star or 3-star establishment. In essence, the experience resembled more of a basic lodging and boarding setup rather than a reputable hotel. Moving forward, I am committed to advocating for a reassessment of Hotel Olten's ratings based on the evident shortcomings in their service. It is my hope that this feedback prompts positive changes that align the hotel more closely with the expectations of discerning travelers.
Sun-n-Sand Mumbai Juhu Beach
3.7/587 Reviews
This is my fourth visit, one of the oldest and first beach facing luxury hotels in India, when you are here you will never look for other places as this place gives you peace of mind, an awesome view of the sea from your room or the lobby. Great support staffs.

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