I first stayed at this property almost two years ago and it had just been acquired by Hilton. Currently getting there but still has some things to work out. ' Good: - convenient location, right off the Saw Mill, abundant parking - good quality breakfast, albeit a bit short staffed. For those complaining about prices, its cheaper than the local alternatives - this is Westchester County, not Buffalo - function room space was nice - was able to check in via mobile app and use my phone as a room key - and it worked EVERY SINGLE time, rare these days. I've had other properties where I've given up and gone back to the front desk to get a key card. Things to improve: -Wifi was spotty. While connection never dropped, streaming was problematic at best - the final morning I was not given the option to check out via mobile app nor sent an email to check out electronically. Furthermore, when I tried to check out at the front desk I was told I could not do so until I had eaten breakfast and entered the charge into the system. *** ? You've got my card on file for incidentals , I've never had this problem in any other hotel. Luckily it was not busy. If there had been a line, I would have just walked out and called later. Don't know if its a training issue ( the clerk did not seem knowledgable ) or a systems issue.
Very Good
101 Reviews