Nota Bene

Caveat: It seems from reading reviews on another site the problem may lie with one female employee. It is unfortunate I chose a night she was working for a room for my wife during a multi-day road trip. I made the reservation for my wife as she was driving across France and wasn't sure when she would need to sleep. I wasn't able to confirm any details by calling the property because of a language barrier but that didn't bother me because my wife is French and speaks natively. The demeanor of the lady checking my wife in was beyond a Parisian cold. Given what my wife has explained she was just rude. And my wife is someone who never likes to complain about customer service. The coup de gras was her being asked to pay the next morning after I had already paid. My wife thought I had paid on the website but she is not confrontational. Overall, there is another hotel chain in France that shares the name of a bird. I would highly recommend you go there for quick overnight stays. For the same price you will receive the same accomodations but with kinder service. But I must admit there was a lady the next day that we spoke to, Julie, who was very kind. Yet, I will never reserve another room there. In case the staff would like to reply and say this has to do with the restaurant being closed on Sunday, it does not. While we were surprised that it was closed we were prepared and I found my wife a place close by she could stop for a takeaway meal before she arrived at the hotel. Yet I do wonder how your guests eat on a Sunday. If it is as ridiculous as your scoff implied then all restaurants must be closed on Sunday and of course they aren't. Train your people to have some manners. Teach them, no customers, no job.

One or two times a year I spend a night in this city and each time I choose the Nota Bene Hotel for many reasons. The staff is smiling and welcoming, the restaurant serves excellent food with local high quality products, The wine choice is excellent too ! The rooms are well equipped, clean and if you need special attention (like I do because I travel with an old person with low mobility) the hotel staff will do its best to choose for you the most reachable room. All this and more for a modicum price ! In a nutsheel don't bother looking for another place ! Et pourquoi j'ai écrit cet en anglais moi ? ^_^ Non franchement super hotel, foncez !!!

All other hotels in this price range and higher should go and have a good look how to run business in 21st century.

The hotel itself is lovely, nice rooms, nice bar and restaurant. The restaurant food is really good and overall it's fairly nice.... However.... The restaurant service is terrible if you are English and don't really speak French. You will be outright ignored, and will receive no table service whatsoever until they bring your food to you. The breakfast food is nice, and is available 6am-10am, but if you need to be up early, and want to have breakfast between 6 and 6.30, you will have to sit among the cleaners listening to the sounds of vacuum cleaners, and you must like the smell of cleaning products while you eat. Didn't like that at all. For some reason, I felt really awkward staying here, and it's a real shame because the hotel, and the area its in is beautiful. I wouldn't come back here unfortunately. I was pretty disgusted with the guy on the front desk, who, after I greeted and was walking away said "sexy"... that really made me feel even more awkward than I already did. I couldn't wait to leave to be honest.