Location could be better, business hotel used by coach parties. Welcome was good, and our room was a standard IBIS room, nothing special. We asked for extra pillow which was provided really quickly. There is no food when coach parties there but you can get an Italian meal delivered. They probably need to get more staff when coach parties in, but it was really the location that was disappointing. Directly opposite station, so good for connections but it is a little run down at the moment. Breakfast was a well prepared continental buffet.