Hotels near Marktplatz Rheydt, Monchengladbach

We stayed here for business due to the proximity to our office. The hotel targets football fans with trophies on display and a direct access to stadium tours, floors are named after football players/leagues as well as rooms. My room looked exactly like a football changing room with pictures of Borussia players, it was nice and clean and the view over the stadium was lovely. I didn't like the fact that the bed wasn't made, I had a double bed with 2 single duvets that were left on the side, the shower drainage seemed to be clogged and kept flooding so the water almost reached the interconnecting door, the blinds are not user friendly at all and I had to call down to reception several times (same for my colleagues). Lastly, the TV is placed on the side of the bed making it impossible to watch it whilst in bed. We used their restaurant several times and the service was extremely slow. On the first day it took 40 minutes for a salad and a coca cola whilst the night after we had to wait over 1h for our meals (4 people). We asked if we could watch the Champions League quarters of final match, we were told that this wasn't possible as the match was broadcasted by DAZN and the bar only had a SKY license. This was extremely weird considering that we were in a sport bar inside of a ”sport hotel” surrounded by football screens 24/7. Reception staff was nice and polite.

Extremely helpful staff, well located hotel with ample secure parking (for a small fee). We were in Neuss attending a funeral having travelled from the UK. Reception was exceptionally helpful arranging for our PCR results to be printed out before our departure if we needed them to. Breakfast and dinner were excellent even though dinner had to be taken in the bar as the restaurant was closed.

Have stayed here for one night. The hotel was not very busy. There is lots of free parking around the hotel so dont use the garage. Room was nice and had a great view. As a Spire IHG member I got a free breakfast and free drinks and snack at the bar. Not far from the city if you are with a car. Really good value.

L'hôtel est extrêmement excentré. Cela ne semblait pas être un problème à la réservation dans la mesure où l'hôtel est supposé être plutôt bien desservi par les transports. Cependant, l'hôtel déclare être à deux minutes du métro. Cette station est en effet présente, mais est la dérivation d'une ligne avoisinante. La station est fermée le soir et le dimanche et est désservie une fois toute les 30 minutes. Une autre station à 7 minutes de marche à pied dans un quartier d'affaire et désert le soir (et donc pas très sécurisant) s'impose donc la plupart du temps, et l'hôtel omet cette information de son site. De plus, cette autre station n'est désservie que toutes les 20 minutes. Comptez donc au moins une demi-heure pour rejoindre le centre-ville, ce qui réduit toute possibilité de repasser à l'hôtel pour se changer avant d'aller dîner par exemple. L'accueil est plutôt amical, mais la réceptionniste qui était présente pendant la quasi-totalité de mon séjour semblait de moins en moins sympathique lorsqu'on avait besoin d'elle. Par exemple, je ne parvenais pas à faire fonctionner le coffre-fort et visiblement elle non plus. Aucun mode d'emploi n'était mis à la disposition des clients ni du personnel semble-t-il. Une atre personne est venue voir si elle pouvait faire quelque chose et devait revenir vers moi, mais cela n'a jamais été le cas. J'ai donc dû me débrouiller moi-même. En attendant de trouver une solution le 2ème jour, j'ai dû confier certains de mes effets personnels à la réception afin qu'ils soient entreposés dans le coffre fort central. En raison de clients ayant fumé dans leur chambre d'après les membres du personnel de l'hôtel, le signal d'alarme à été automatiquement activé pendant la première nuit, et nous avons tous dû être évacués, dans la rue, avec une température de 10°C. Je dois dire que j'ai été impressionné par la réactivité du personnel qui à distribué des couvertures aux enfants et qui s'est montré à l'écoute des interrogations des clients en revenant dans l'hôtel. J'ajoute qu'ils semblait bien connaître et appliquer à la lettre un plan d'urgence. Le petit déjeuner était de belle qualité.

We liked as a family. Comfortble and everything is good. İf we gonna go to düsseldorph we’ll stay in novum hotel again. Thanks a lot for everything. Excellent reception personels.👍

Excellent personnel – amazingly kind, friendly and supportive. Is this because they are Limburgers, or because they are Bilderbergers – or both!? Everything made us feel very much at home. We would like to come again!

I stayed in this hotel for about 3 weeks, and I can say that I had a goodtime. I can say that the rooms are a bit outdated, but with great pleasure I can say that the staff is very available to requests and to offer the best solutions available. Reception staff are very courteous and professional. The restaurant staff is always available and with a smile on their faces, and ready to welcome guests. The breakfast offers a wide range of food, and the menu with dishes is varied. I conclude by saying that it was a nice stay, and I would like to compliment the staff for their professionalism.

I stayed at Theaterhotel Venlo during Carnival for one night. The room was good, the indoor parking average (a bit narrow and expensive (15,00 EUR for 24 hours)). But the breakfast service was very weak! The personnel - three ladies - did not care pretty much about the buffet (bread rolls and scrumbled eggs were empty) but the guest has to ask to fill it up although there were many guests in the breakfast room. Besides you have to go to breakfast bar to ask for hot tea, coffee etc. as nobody from the personnel felt responsible to go to the guest's table to ask whether hot tea, coffee etc. is wished. The same with dirty plates on tables. Nobody of personnel cleaned it up. For 100,00 EUR for one night including breakfast - single occupancy - in such medium-sized city of Venlo I can expect proactive and attentive guest service! Probably I do not recommend Theaterhotel Venlo. P.S.: In the breakfast room it is very drafty as it there isn't any doors and it is part of the huge entrance lobby of theater of Venlo. So not very cozy there!