Renaissance Mobile Riverview Plaza Hotel

This place is STUNNING, and it was the QUIETEST room with the BEST pillows. I’ll 100% be back for my stays in Mobile

Great location, right next to train station, museums and restaurants. Nice outdoor hot tub and pool.

Very noisy area, train and ship horn and noise, we could not sleep at the night we slept there! Not recommend for a longer trips.

I actually did not know about the free breakfast but, dinner at Fathoms was excellent! Every one that we had contact with was very friendly, accomodating and provided excellent service.

Beautiful hotel! Also, very close to the Mobile cruise port! Perfect for cruising as they offer parking packages here as well!

The staff was amazing got there before check in time. The staff got me checked in early without any additional fees.

Great location with excellent views. The staff was welcoming and very helpful

I have stayed at the renaissance a few times in the past but this time I had a poor experience from beginning to end. The phone operators were rude before I even checked in when I called to ask about a flower delivery. The front desk attempted to put me in a room that I did not reserve (a worse room). I had to call multiple times about my flower delivery and did not receive it until hours after I checked in (they confirmed twice they had the flowers). My room was not cleaned. They denied me late check out even though I am a Marriott bonvoy member. I did bring these issues up to management and they attempted to resolve it and were apologetic, but the entire experience left a bad taste in my mouth. I was there to honor my sister who recently passed away and the hotel was unnecessarily rude and inhospitable. I find it unlikely that I will stay here in the future, which is a shame because it is a stunning hotel.