The Coli Hotel, Fuzhou

Wow, this stay was a surprise for me!! First of all, when I first entered the hotel, the security guard and the concierge were very enthusiastic to help me open the car door and carry my luggage. When I checked in, the front desk lady and the manager were very kind and asked me if I was traveling in Fuzhou! They introduced and recommended places suitable for travel to me, which was very considerate. The room also had welcome fruits and welcome cards prepared in advance, which shows how much the hotel values ​​tourists~ I have to praise the room for being really good!! It's very big, clean and new!! The front desk lady helped to upgrade the room type, and the river view outside the window is so beautiful! I feel very beautiful every day when I wake up! The breakfast is also very rich, it is a buffet~ a combination of Chinese and Western~ the food is exquisite~ Here I also want to praise the decoration of the hotel, Chinese style! It's really beautiful! Very photogenic! It's completely different from the styles of international and five-star hotels in the past! Really Chinese people are ecstatic!!! The experience is full, if I come to Fuzhou again next time, I must stay here~

Frankly speaking, I had planted grass on Xiaohongshu before to change the hotel, and the experience has been worse and worse recently. The hotel towels are dirty, and one morning I didn’t have time because I had to go to a meeting, so I asked for a packed breakfast, and my request was very simple, just two fried eggs with some fruit. There was nothing else. After the waiter brought the takeaway box, he put some fruit slices for me, and then asked the manager and said that fried eggs are hot food and cannot be taken. Because I have packed breakfast in this hotel before, and there was no problem when I was not in time, and I often pack breakfast in other five-star hotels, and I have never encountered this problem. I also patiently explained to the waiter that I just didn’t have time to eat two fried eggs, please let me take them away quickly, and the answer was impossible. I asked why it was a food safety issue, and I said that I could sign a disclaimer that they were not responsible for takeout food (most hotels have it); the answer was impossible. Later, I said that I was in a hurry and actually ate two eggs every morning. I was told that you can bring tea eggs and boiled eggs, but you can’t bring fried eggs! I got angry all of a sudden and asked why? It was said that because fried eggs are hot food, I said that tea eggs and boiled eggs are also! The answer was that it was different. We have a rule that we can only bring cold dishes and whole fruits to take away. I said that you also brought me cut fruits (because there was no whole fruit on that day). The answer was that I had already given you some leniency. You must not bring fried eggs. I was so angry that I laughed. I asked you to show me the rules. I said I couldn't show you. I was stuck there. I said I would complain to your hotel. The answer was yes. I felt targeted and pushed during the whole process. After I complained, the guest service manager called to understand the situation and said that he could give me afternoon tea compensation. I didn't need compensation, I just needed an explanation. No one in the whole hotel could give it to me. Can you change the management company or team? Don't ruin the hardware of this hotel. ** General Manager.

Everything is good. The service and hygiene are very good. The only problem is that the air conditioner cannot be turned on by itself. The temperature is the same for all. This is not good. Although a fan was sent, I still didn't sleep well. . .

Stayed for another day. If you drive all the way from Beijing to Fuzhou, you will definitely stay in this hotel because the experience is very good, the hotel facilities are complete, the scenery outside the river view room is beautiful, the hotel-trained staff are very professional, and the service is standardized, making guests enjoy their stay. Comfortable. Parking in the underground parking lot is free. The breakfast is rich and delicious, and the dining environment is good. Will stay here again in the future.

When I first met the hotel front desk to check in, the staff gave me the room card directly. They didn’t even introduce the basic room floor, breakfast and meals, and they treated me selectively! ! Because there will be introductions from subsequent check-in customers! ! The hotel hardware and room design are pretty good. Perhaps because it is newly opened, the breakfast is average. The most frustrating thing is that there is a charge for driving out of the parking lot after checking out. I have to back the car and go to the hotel lobby to find the staff. There is a simple one. The front desk staff didn't even ask about the check-out and parking input process. The service management of a five-star hotel that is not a brand is in a mess! ! !

The hotel is located in Fuzhou High-tech Zone. Public transportation in the area is not very convenient. The nearby subway is still about 2 kilometers away from the hotel. It is also difficult to take a taxi nearby. It seems that there are few cars, which is the biggest disadvantage of the hotel. Beyond that, a big thumbs up must be given. The design of the guest rooms is bright and modern, the bedding is comfortable, and the various configurations in the room, such as sofas, desks, movable lamps, speakers, etc., are very smooth and smooth to use. The bathroom and washing experience were also good. The river view outside the window is a big plus. The richness, quality, and timeliness of breakfast can be ranked first among high-star hotels. The reception was very efficient at both check-in and check-out. The previously booked (complimentary) afternoon tea was past the designated time for afternoon tea when we checked in at night. Unexpectedly, we were unexpectedly told that afternoon tea was reserved for us and we could still enjoy it. It's a little surprise. Overall, the service and quality of the hotel itself exceeded expectations (the street environment inside the Zhonghai Residential Building behind the hotel is dirty and dilapidated, and it feels very urban-rural). It can be seen that the hotel management has experienced people, but this is more due to the hotel The dedication of the frontline service team can be seen on some employees’ faces, as they have worked hard during the Spring Festival.

I was deeply impressed by my stay at Zhonghai this time. First of all, the view is incredible. Overlooking the river view of Juzizhou Bridge during the day and night. Secondly, the duty manager on the management side is a young man who responds to unexpected events reasonably and sincerely. Worthy of encouragement. Will continue to check out China Shipping’s own brand Kaili series.

The hotel is very new, the decoration is very high-end, the cleaning is very clean, the service staff is warm and hospitable, the room has a river view outside, it is a very comfortable stay

I am very satisfied with the hotel arrangement, location and environment in Fuzhou. I will choose this hotel again when I come to Fuzhou in the future. I called in advance to communicate the arrival time. The front desk service was very considerate.