On arrival, I was barely greeted by the female staff member. She seemed too “busy” to say anything other than “yes” when I opened the door. This staff member was extremely abrupt and rude. Told me check out was “strictly 10am”. I mentioned we would be checking out earlier than that and I was questioned as to how early? If my husband and I were staying more than a night I would have left straight after this interaction and paid more to stay somewhere else. I had booked a very standard room, with a shower, however we were put into a spa room. This normally wouldn’t be an issue, but being 34 weeks pregnant, I could barely step over the high bath to have a shower! No handle bars for safety either with this. The top of the bath is higher than my knee when I stand beside it. Room was relatively clean, however the bath tub that you stand in to shower was not. You could see dirty water leaking and rust around the taps and spa jets. The bed. Oh gosh the bed. Honestly, I considered sleeping on the floor or the pull out couch. You could feel every spring in the bed. Unsure how other reviews have mentioned a comfortable bed?! The pillows were extremely flat. Room was fairly dated, however aircon worked well. Room had complimentary bottle of wine, however the note that came with it said “enjoy your 2019”. It is 2022…. Carpark area was extremely dark and didn’t exactly feel safe particularly reading others reviews about other guests etc. Never again will I stay here.
Very Good
64 Reviews