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5 star

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Breakfast

Rosas & Xocolate Boutique Hotel and Spa Merida, a Member of Design Hotels
4.2/554 Reviews

Rosas & Xocolate Boutique Hotel and Spa Merida, a Member of Design Hotels

Merida|0.11km from Diamante de Chocolate
El lugar se ve lindísimo por internet. Así que reservamos nuestra cena de año nuevo con más de trés semanas de anticipación y llegamos muy emocionados por celebrar el año nuevo en R&X. Decepción absoluta!! Para comenzár, me preguntaron por alergias y les comuniqué por email (semanas antes!) mi alergia al aguacate. El primer platillo que me trajeron tenia aguacate. Les acordé de mi alergia y el mesero regresó con el mismo plato diciendome que no se podía hacer nada porque ya venía mesclado el aguacate en el platillo. ”Pero si tengo alergia y se los comenté hace trés semanas.” No pues, no sé... fue su actitud... y esa actitud continuo toda la noche. La cena de cinco tiempos nos llego completamente dispareja y con muy mala actitud. Pagamos muy bien y esperabamos a cambio lo prometido: una experiencia genial. Y NO fue lo que recibimos en ningun momento. No gasten su dinero aquí. Sólo tienen la fama... pero la realidad es una decepción y un robo por lo que recibes, la verdád. Muy mala administración... porque todo esto proviene de gerencia y refleja en el servicio de meseros. Un robo y nos dejaron con una MUY mala memoria de Año Nuevo. This place looks great on the internet. But, stay away. Spend your money elsewhere. We had a horrible experience for New Year's. A complete let down. I made reservations 3 weeks ahead and they still could not get it right: the service and attitude were horrible. One example of how the night went: They asked weeks before for any allergies. I let them know about my avocado allergy. What do I get for my first course of this5 course meal? Avocado. I explained to the waiter about my allergy. He came back with the same plate saying there was nothing they could do because the avocado was mixed in to the dish. ”But, I have an allergy, and I let you all know about this 3 weeks ago.” He shrugged, and that was basically his attitude the entire night. None of the courses came out at the same time. Mine (the vegan menu) continually came out much later than everyone else. He never offered us water or checked on us... I have never written a negative review, but I need to do so in this case because we felt robbed by this place: both financially and robbed of having a good New Year's experience. The bad management is obvious and in trickles down to the service at the table. Like another reviewer said: spend your money elsewhere! This place has beautiful pictures and the fame of enveloping you in a luxurious experience, which it may have had a while ago. But, it's not true now. Don't buy they hype: it's false.

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Reviews for Merida Hotels

Searching for hotels near Diamante de Chocolate? Compare room rates and reviews to find your ideal stay.
Casa Lecanda Boutique Hotel
4.8/561 Reviews
A great boutique hotel, location, decoration, and especially hotel service exceeded expectations, recommended.
Hotel El Español Paseo de Montejo
4/5108 Reviews
The hotel is conveniently located in the city centre. The facilities are perfect, the catering service is also very good, and the other services of the hotel are also very good. The hotel has complete supplies and is easy to use. The overall sanitary conditions of the hotel are very good. I am quite satisfied with this. I still wanted to live for two more days, but the room was booked by someone else. I couldn’t continue to live and I had to change to another hotel.
Hotel Plaza by Kavia
4.2/5102 Reviews
Very good, I recommend it very much, great service and friendliness
Diez Diez Collection
4.5/583 Reviews
It's amazing, his is definitely the only hotel I will come back every year for our anniversary for sure, the staff it's amazing, they make you feel at home, Nadia, with a the first warm smile you will see, Moisés and armando at the restaurant, Guillermo taking care of the customers at night, the attention to details that all of them have, and each of them make you feel so special and welcome, Mr. Irwink an amazing person, standing obation! He took the time to explain what the dish has and the ingredients from the Yucatecan cuisine, his customer service goes beyond any expectation, all of them exceed the expectations no matter how high they are, and the room it's so luxurious on a very modern way, the food it's incredible, overall an amazing experience, I will definitely come back every year!!
Hotel Palacio Maya
4.3/5102 Reviews
Hotel is located very near to the center, offers free parking and the staff is very nice. For the price you should be satisfied. However, for the 4 stars claimed, there are few areas of improvement. The isolation is bad, you can hear all other guests. The drains are kind of clogged so water keeps gathering in the bathroom. The bed, although it‘s advertised as a double bed, can hardly accommodate two persons, even if they are hugging. There were also some bugs in the room, not cockroaches but still, so there is a need of some measure there. All in all, a good place if you want good value for money and be central in Merida.
Hotel Holly
4/528 Reviews
This place was great! Clean and comfortable. Everything we needed. The pool was nice and we were within walking distance of restaurants and some beautiful historic buildings. Parking was provided which was really great and the staff were wonderful! We had a bit of a medical emergency and the night attendant was kind enough to help us get the care we needed. Really above and beyond! Muchas gracias!!!!!!!

Frequently Asked Questions

  • Which hotels near Diamante de Chocolate are popular with budget travelers?

    Whether you're travelling for business or going on a holiday, Hotel Mucuy, Hotel Merida and Hotel Embajadores are popular hotels at great price points.

  • What's the average price of hotels near Diamante de Chocolate this weekend?

    According to Trip.com, the average weekend price for 1 night at a hotel in Diamante de Chocolate in Merida is S$ 121. Due to frequent price changes, the above prices are for reference only.

  • What's the average price per night of hotels near Diamante de Chocolate?

    According to Trip.com, the average weekend price for 1 night at a hotel in Diamante de Chocolate in Merida is S$ 90. Due to frequent price changes, the above prices are for reference only.

  • Which hotels near Diamante de Chocolate have free Wi-Fi?

    Whether you're travelling for business or leisure, Wi-Fi is an essential. Rosas & Xocolate Boutique Hotel and Spa Merida, a Member of Design Hotels, Hacienda Inn and Hotel Colonial de Merida are all popular hotels that have free Wi-Fi.

  • What popular hotels near Diamante de Chocolate have restaurants?

    If you like the idea of sampling local flavours while travelling, consider staying at Rosas & Xocolate Boutique Hotel and Spa Merida, a Member of Design Hotels, Hacienda Inn and Hotel Colonial de Merida . There are plenty of restaurants that serve local dishes near these hotels.