The rooms are very sp****. Comfy big bed, TV with netflix, prime etc that we used once. The bathroom is tight and the shower has no door so tossing down a towel is needed. The staff were AWESOME THOUGH!!! There are convenience stores nearby, lots of fresh water on demand (free), a fridge and freezer available if needed, laundry service for longer stays. Located close to the main city square where, it seems, there is always something happening. Merida is a good home base for many outings to ancient ruins or cool cenotes. The hotel was all we needed for our base. It is certainly not 5 star but I would recommend it for those who just need a safe base from which to operate.