Drury Inn & Suites McAllen

What I wanted to bring to people's attention is the size of the bathroom. I had seen other people mention it in reviews but it's not until you get there that you realize the bathroom is extremely limited in size because the door opens inward. As a result of the door opening inward it's almost touches the tub and then to close the door you have the toilet right behind you and unless you're a very thin person that door barely misses rubbing against your body because you're pressed up against the toilet. what we ended up doing was just using the bathroom with the door open which unfortunately was not very pleasant. The dinner in my opinion absolutely ******. I know it's hotel it failed for me. The hot breakfast was good. The last thing I wanted to bring to the attention of hopefully management reading this was that the drinks offered during happy hour because if they happened to be made with soda the soda was flat which made the whole drink unappealing and the fountain machine for the sodas that was available to guests also needed the correct carbonation because every single soda tasted flat. The staff was quiet and courteous but not exactly customer service oriented. They did the minimum, which in my opinion affects the welcomeness of the hotel. The rooms bedding was clean and I appreciate it that.

The room has a coffee pot, but no water for brewing, the bathroom is to small, very tight to go in and out

Property and staff were great for most part. I don’t know if the rooms and property is fumigated but we were there maybe two hours a when realizing my dog was covered in fleas. We had to bathe him immediately. I notified front desk and didn’t much help. I spent the nights pulling fleas off my dog.

it is close of everything stores, restaurants, mall etc.

Dirty out side and the room was smelling humity

The staff were very helpful with dinning suggestions. Our suite room was ok. Smelled musty and was a bit run down

Good breakfast and snack options, rooms have everything you need

The beds were good! The staff was amazing from Joey at the front desk, to the kitchen staff and cleaning crew. Definitely worth the price.

The personal is very amable, and all time demostrate interest in guest