Hotels near Lesní Pramen, Nové Lázně, Marianske Lazne

my husband and I recently stayed for 2 weeks at this fabulous hotel with intensive trea**ent option and full board. It was our 1st time in this place and we flew over the ocean to enjoy it and indeed, we enjoyed our stay and trea**ent immensly! Staff is amazing, especially Manager Filip at the reception, he is definitely worth a promotion! He is so friendly, helpful and has a very nice personality! Also waitresses at the retaurant- Matia and Olga deserve a compliment for sure! Very nice service all the time! Antonina at the spa reception does a great job too! Once a week they have a live music in the bar, need to book the seats in advance As for the trea**ent itself-they have fabulous facilities and everything is well organized. We included all we could get as well paid extra for creosauna. It was our first time using it and we found it quite refreshing. The accomodations we got was Junior suite facing the garden and we found it very nice and useful. The windows can be open in each room and we had a balcony too. my only complaint is the hours of operation of sauna and steam room as well roman baths-they close them at 9 pm which we find very early as it is impossible to enjoy them right after the full dinner . If they can extend it to 10 pm -would be a much better option. Also temperature of the water in jacuzzi is very low-quite cold, not even warm! other than than -its was a very pleasant stay and we would definitely recommend it! Bring a couple of metal water bottles with you as you will need to get different types of mineral water each day and having bottles really helps. Parking in front of the hotel is free but limited. We arrived in the mid of April when it was not that busy.

All in all we liked here well. The hotel is very clean and maintained, the medical advice was competent and detailed, the applications well-pleasant. The buffet food is appetited, the offer is rich and varied. The staff in the restaurant and in the applications are very friendly, which you can't say to the ladies at the reception. A little smile and a few friendly words would have been good for them, especially since the reception is the first impression you get from a hotel. A small manko is also the uncomfortable bar in the lobby, where it is very trained. Positively surprised we were the mattresses on which we have sleeped very well. We have booked back for March and hope the staff at the reception have received a briefing on kindness to then

Nice location, nice building but poor service. I was told they have kingsize mattress and 1 piece finally it was two pieces with a difference of 10 cm between the mattresses. When ordering no one actively really came, young team and unexperienced. Having soo much space they could really make a nice SPA area, two Saunas only, pretty small and in the relax area outside you only see four walls. Perfect location and nice building as such but the smaller things that make the big difference were simply missing.