Margate

We’ve stayed here a few times when visiting friends in the area in recent years, and it looks like no money has been spent on the rooms to improve them in that time. Our room was spacious, but looked like it needed a good deep clean. We stayed for 3 nights and asked that the room be cleaned each day, we were told on check-in to request this each morning before 12. We duly did this but on our third day the room was not cleaned /serviced and we had to ask for fresh towels. The hotel looks scruffy nowadays from the outside too, and windows clearly need cleaning, inside and out! We only had breakfast on the first day, and found everything looked picked over and swimming with grease, it was not worth what we paid. Again parts of the restaurant and serving areas looked unhygienic - this put us off and we found alternative local breakfast facilities on other days. I think next time we’re in Margate, we’ll look elsewhere.

You get what it says in the TV adverts. Rooms always clean and well presented. Handy passageway from hotel to pub restaurant.

friendly staff, very good location, good food. Rooms are a little worn out, no good ventilation in bathroom

Room fine bed comfy and clean - curtains very difficult to pull an inaccessible behind additional bed but worst bit was Carpet sticky and stained and horrible to walk on with bare feet Shower sprayed water all over bathroom as leak above shower head Staff delightful and overworked .

The hotel was excellent value and the location next to the station was fantastic. The rooms were clean and tidy, our room did get very warm which I could imagine being a bit uncomfortable come summer time (no air con) but other than that cannot fault it. There is a brewers fayre adjoined to the hotel and the Sunday carvery is excellent (make sure you book a table in advance). If we were ever back that way we wouldn’t hesitate in staying again.

The lady on reception was very helpful and had a lovely personality, her name is Shannon p, she is a credit to premier inns. The room was fine and the bed very comfy and the shower was great. We love this premier inn and stay here often, the breakfast is lovely too

Requited a hotel for 1 night near Dreamland as attending a gig there. Couldn't have been closer! Lovely room (could see Dreamland but not a seaview), clean and provided all basic requirements. Lift and disabled parking also available. Breakfast at the Brewers Fayre was excellent. Locals eat there so they must be doing something right. The seafront location is fabulous-what a view as you walk out the door. Absolutely loved our short time in Margate.

when we arrived, we asked for kitchen closing time so we could have a light snack and a dessert on our return, we were told the kitchen closes at 10pm and bar closes at 11pm.when we came down at 9pm for something to eat we were told that the kitchen was closed and no hot food was available. long story short we had crisps for dinner. for breakfast, we waited a while before seating ourselves, then caught a member of staff to tell them our room number. no cutlery and napkins to be seen, i had to steal them from another table across the dining area, also all 4 juice dispensers were empty, yoghurts were gone, there were no clean cups, the coffee machine had run out of milk when we tried to get a latte. overall, we had to wait for a lot of things to be resolved before actually getting our breakfast.

On arrival I was told I only had 3 nights booked when I had 5 nights booked. On the 3rd night I asked for room clean but never got done. When we went for breakfast I was told I wasn't booked for a cooked breakfast so I had to go and get proof which I paid for 5 full breakfast. The restaurant was unclear with dust build up. Tables and floor very sticky. Tables weren't getting cleared quick enough. Terrible place to eat. Buffet was cold also. Will not be booking to stay here again. On the plus side the bed was comfortable and water pressure from the shower was good. The TV speaker was crackling and not very good. WiFi was very very slow.