The fire alarm went out off night left me and my kids outside all night for three hours no room change room was soaked refused to let us back in it was cold my kids were naked I ran down the stairs scared for my life the lady at the front just yelled at me when I was so scared I got no sleep my daughter has epilepsy the fire alarm light set her off we are sick and now I have to drive back to fl on no sleep bc we left for hurricane. They would even give me a late check out. If ur traveling thru and want to sleep don’t stay here. Many other hotels in area by interstate to choose from. Im still crying so tired and trying to drive and they wouldn’t even refund me or nothing. Im so sad today that happened