Enorme Teatro Beach

We have just finished a weeks stay in this wonderful place. We cannot praise the hotel enough the location is perfect, on the beach with plenty of sun beds around the pool or on the beach itself. The room was spacious, clean and lots of facilities. All the staff are so helpful and friendly. The food selection was excellent and it was not any problem for them to adapt to various food intolerances - gluten, lactose etc which was especially helpful to us. The staff even took the time to help me with my pigeon Greek.

Lovely staff and excellent fast service. Food was amazing and lots of variety. Very nice location right on the beach. Would 100% recommend. My girlfriend and I went to several restaurants in the Heraklion Area and this was definitely the nicest. We visited several times.

Very nice cocktails, by the beach and nice surroundings.Well worth a visit. They have accommodation, however cannot quote as did not stay here. Also do food, however again did not try this as it was coming to end of season and it actually closed before we flew home.

Can't say much about the hotel itself, because we stayed at the partner hotel, BUT: - beautiful, clean and cozy pool area - friendly staff - free sunbeds - nice restaurant area - super awesome a la carte breakfast, try the blueberry pancakes !

Great beach bar restaurant, at a high level with a Great atmosphere,excellent service from the entrance, very good food (especially the choice of meats for me) nice location almost on the beach. I sincerely recommend..

I usually like Teatro for the design, food and scenery, however the service has never been great. Most waiters are moody, not smiling and not trained properly. Yesterday though I was very annoyed with the service. Planned to go with my friends and a 3 year old kid. I know the pool is not to be used from anyone under 16yo and I respect that so I went before hands and asked if the kid would be ok to sit with us but not using the pool and the response was that there’s no problem with that as long as we pay the 5euros entrance which is fair. To my surprise, 15 minutes after we sat down and ordered our drinks, a gentleman comes over and tells us to move to another area as kids are not allowed. I told him I had asked and got approval and his excuse was that the apartments called and asked for the kid to leave because of the noise. Note that the kid was quietly sitting on a beanbag. We did eventually move to a very windy and unpleasant area and then we got asked to pay some of the pool entrances when we were not even in the pool area anymore. I usually don’t write bad reviews but this was the final time after many bad service experiences at the establishment. Don’t go if you’re after good service. Go for the vibe and the food.

Me and friends use the facilities here every year the staff r all amazing and food is the best some reviews on trip advisor I don't understand folks saying beach dirty a lie it's very clean and cleaned daily

Thank you for an excellent time, relaxing and joyfull with tasty snacks and spirits. Just a great escape from stress of daily routine! Had some Aperol Spritz and tasty sushi, really excellent for a hotel See you again guys!

Service was wonderful. Right on beach. Room layout was poorly executed; bathroom / room smelled of sewage. No hair conditioner so plan to bring your own - this was unprecedented as we’ve never encountered any hotel that didn’t have full toiletries. No tissue box, shower gel scented of pine forest - not a vibe for summer vacation. Very stingy with towels - bare minimum and very small bath towels. Bring your own raid for mosquitos - room full of them, so we spent a good amount of time eradicating them. Every other hotel we stayed in had raid plug ins for mosquitoes - it only costs less than 5€ so this would be a nice touch to offer guests.