NH Madrid Nacional

NH Madrid Nacional Reviews

NH Madrid Nacional

Paseo del Prado, 48, Madrid, SpainView Hotel Details
NH Madrid Nacional
NH Madrid NacionalNH Madrid NacionalNH Madrid Nacional
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1 night

NH Madrid Nacional Guest Reviews

4.5/5
Great
75 Reviews
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All Reviews(75)
Positive reviews(74)
Reviews with photos/video(16)
Easy to get around(15)
Convenient location(15)
Awesome stay(13)
Clean and tidy(9)
Great service(9)
Delicious breakfast(7)
Close to train station(6)
Negative reviews(1)
ZhishinaodaidaKIKO
Standard Room
Stayed in Mar 2024
Friends
3 Reviews
5.0
/5
Outstanding
Posted on Apr 5, 2024
Right beside Atocha train station. There are good restaurants nearby. Very convenient to go to the museums, Puerta del sol or Retiro park.
Response from Property: Dear guest,First of all, we want to thank you for taking a moment to comment about your recent stay at the NH Nacional. We are delighted to know that you enjoyed your time with us, highlighting our unbeatable location right in the heart of Madrid. Indeed it is wonderful to have everything close by when you travel to a big city. We hope we can welcome you back in the near future.Sincerely,Álvaro de RamosConcierge & Guest Relations
16719557
Standard Room
Stayed in Mar 2024
Friends
4 Reviews
5.0
/5
Outstanding
Posted on Mar 17, 2024
The hotel is near Atocha Railway Station. It is very convenient for traveling and eating to the supermarket. The hotel is clean and modern with five-star standards. There is nothing wrong with it except that the price is a bit expensive on weekends.
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Response from Property: Dear guest,Thank you for your review about your recent stay at the NH Nacional. We are happy to know that you enjoyed your time with us and that you value so positively our wonderful location and our facilities. Your kind words and satisfaction and the best reward we could ask for! We hope we can welcome you back in your next visit to Madrid!Sincerely,Álvaro de RamosConcierge & Guest Relations
Guest User
Standard Room
Stayed in Mar 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Apr 13, 2024
Excellent location and excellent attention from the reception, very attentive, cleanliness, tranquility and order. We will definitely return.
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Cicifree
Standard Room
Stayed in Feb 2024
Solo travellers
9 Reviews
5.0
/5
Outstanding
Posted on Feb 13, 2024
交通還算方便,就是樓上白天好像在裝修有點吵
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Response from Property: Dear Cicifree,Thank you so much for choosing NH Nacional for your stay in Madrid and for taking a moment to write about your time with us. We are very happy to know that your stay with us was excellent and that your overall experience at the hotel was up to your expectations. We are indeed carrying out renovations to the hotel facilities to improve our guests' experience, so we apologize for any disturbance that this may have caused you.We will be more than happy to welcome you back in the near future.Sincerely,Álvaro de RamosConcierge & Guest Relations
Guest User
Standard New Style
Stayed in Jan 2024
Business travellers
4 Reviews
5.0
/5
Outstanding
Posted on Mar 6, 2024
房間很好 前台小妹很貼心的升級了房間 早餐很豐盛 離玩的地方很近 適合出遊
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Response from Property: Dear Jan,Thank you for reviewing your recent stay at the NH Nacional. We are so happy to know that your stay with us was up to your expectations and that you enjoyed so much our privileged location right in the heart of the city. This is indeed a highlight when traveling to a big city! We also thank you for your kind words to our staff and to the quality of our breakfast. We hope we can welcome you back in your next visit to Madrid!Sincerely,Álvaro de RamosConcierge & Guest Relations
Guest User
Standard New Style
Stayed in Jan 2024
Business travellers
7 Reviews
3.5
/5
Posted on Feb 20, 2024
Located in the city center, next to the train station (10 minutes' walk), the location is good. The only problem is that the water in the shower in the room is very small, so I can't wash my hair comfortably.
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Response from Property: Dear guest,We want to thank you for dedicating a moment to write about your stay at the NH Madrid Nacional. We are happy to know that you enjoyed our unbeatable location but we are sorry to hear about the inconveniences with the shower in your room. We shall pass your comments to the departments involved so we can take immediate actions for solve this issue. We hope we can welcome you back in the near future and improve you past experience with us.Sincerely.Álvaro de RamosConcierge & Guest Relations
Guest User
Standard Room
Stayed in Jan 2024
Business travellers
26 Reviews
5.0
/5
Outstanding
Posted on Feb 23, 2024
很好的酒店 會再次選擇
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Response from Property: Dear guest,Thank you so much for your positive review about your recent stay at the NH Madrid Nacional. We aim to provide our guests with the best experiences, and to know this has been your case fills us with pride and joy. I shall share your comments with the entire team as these will keep us motivated to work in the same line.We hope we can welcome you back in your next visit to Madrid!Sincerely,Álvaro de RamosConcierge & Guest Relations
Teluixixi
Standard Room
Stayed in Jan 2024
Friends
5 Reviews
5.0
/5
Outstanding
Posted on Feb 18, 2024
The location of the hotel is very convenient. It is diagonally opposite the Atocha train station (the old station is still under construction, the new one is a short walk away), next to the subway station and the back entrance of the Queen Sofia Art Museum, and opposite the main entrance of the hotel. Go straight on the road and then turn left for a few hundred meters to reach Rechi Park. There was a partition between the room we stayed in and the bathroom. The interior was very new and clean. There were free drinks and biscuits in the refrigerator. There were some surprises when we checked in. You need to ask the hotel front desk for disposable slippers. Although there are a few employees at the front desk who are a bit old, they are very friendly and have no barriers to communication. They do not charge city tax. Overall, I am quite satisfied.
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Response from Property: Dear Teluixixi,First of all, we want to thank you for having chosen NH Nacional for your stay in Madrid and for dedicating a moment to review your experience with us. We are glad to know that your overall experience with us was up to your expectations, highlighting in such a positive way our privileged location right in the heart of the city and the service provided by the entire team. The satisfaction of our customers is our main priority and knowing that this has been your case, makes us proud. We hope we can welcome you back in your next visit to Madrid!Sincerely,Álvaro de RamosConcierge & Guest Relations
Guest User
Superior Room With View
Stayed in Jan 2024
Solo travellers
6 Reviews
4.2
/5
Very Good
Posted on Jan 15, 2024
Nice place!
Momo05
Standard Room With View And Terrace
Stayed in Jan 2024
Solo travellers
25 Reviews
3.2
/5
Posted on Jan 14, 2024
Opposite atocha train station but can take sometime to cross over because it’s located along major crossroads . Terrace faces retiro park but not much can be seen. Terrace room seems all located on 7th floor (highest is 8). The room is quite dusty (on the floor) though it looks clean on the whole. Amenities requested through a scan of QR code. Requested for a few items (as there are none not even a kettle!) and received a call that they already have slippers and dental kit in the room but will send anyway. But there was no slippers and dental kit in the room that’s why I request. Anyway, out of the things which I requested, they only sent over the above 2 and kettle. Some other items they did not sent to me even though I requested such as tea bag and amenity kit.
6/17
Anonymous User
Standard Room
Stayed in Dec 2023
Solo travellers
4 Reviews
5.0
/5
Outstanding
Posted on Jan 13, 2024
Within a ten-minute walk from the train station, there are many restaurants and supermarkets downstairs. It is also very close to Parque de El Retiro. It's not far to walk to the city center. The staff are helpful and polite. The room is large and fully equipped. Very good stay experience.
Guest User
Standard Room
Stayed in Dec 2023
Friends
2 Reviews
5.0
/5
Outstanding
Posted on Jan 4, 2024
房間很大很寬敞,交通方便,推薦
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Ryan·Styles
Standard Room
Stayed in Dec 2023
Friends
76 Reviews
5.0
/5
Outstanding
Posted on Jan 4, 2024
地理位置優越,靠近地鐵站,靠近阿託查
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Anonymous User
Standard New Style
Stayed in Dec 2023
Solo travellers
3 Reviews
5.0
/5
Outstanding
Posted on Jan 1, 2024
The location is very good and travel is very convenient. The front desk service is also great, very enthusiastic and attentive. The breakfast is also very rich and the taste is in line with my Chinese taste. Stay here every time I go
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Qingyang
Standard Room
Stayed in Dec 2023
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Dec 25, 2023
It's really good. There's a free upgrade to the room card at the front desk. There's no extra charge if I lose one. The luggage storage room is just behind the front desk and it looks pretty safe. It's right next to the train station and within walking distance. It's very close to the Prado Museum. There are many restaurants around. Also convenient
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