ghostist
May 5, 2024
Located in Madrid's upmarket Salamanca district, the hotel is on a nice relatively quiet street with plenty of shops and restaurants within a 10 minute walking distance. The hotel itself is quite pleasant although I'd rate it more as a four star rather than a five star, and hence found it also too pricey. The staff is generally ok but one of the reasons I'd not rate this hotel as a five star. I found they lacked the attentiveness, and cordial receptiveness of other hotels of this calibre (except one of the doormen who was always very welcoming, friendly and perceptive) The breakfast is served in a lovely room/conservatory and the selection was great - yet again not the best service. There is also a quaint bar, and library room to chill. I am not sure whether there is a restaurant though as we didn't come across one and no one pointed it out to us. (And this is a rather small hotel) The room was generally clean - yet not spotless. The rooms were a decent size, with a very decent sized bathroom. Wasn't too keen on the toiletries though. I must emphasize I am being a bit overly critical as this is a 5 star and given the price we paid - which automatically leads you to expect the highest of standards.