C. de la Victoria, 4, Centro, Madrid, Community Of Madrid 28012, SpainSee Hotel Details
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1 night
Reviews from Real Guests
8.0/10
Very good
68 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.1
Amenities7.0
Service8.2
Cleanliness7.8
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All reviews(68)
Positive reviews(57)
Reviews with photos/video(14)
Great service(14)
Awesome stay(11)
Too noisy(11)
Delicious breakfast(10)
Located in the city centre(9)
Convenient location(9)
Large rooms(5)
Easy to get around(4)
Negative reviews(11)
Guest User
Triple Room
Date of stay: May 2026
Travelling with friends
12 reviews
9.0/10
Great
Posted on Jun 10, 2026
Hotel has a really nice balcony. Good for pictures. Also location is perfect in the middle of Sol
MyLittleTraveller
Triple Room
Date of stay: Jan 2026
Family
22 reviews
8.5/10
Very good
Posted on Feb 9, 2026
Great location beside Puerta del Sol. Good street view and friendly staff 👍👍
Guest User
Double Or Twin Room
Date of stay: Apr 2026
Couple
2 reviews
2.0/10
Posted on May 26, 2026
We were so looking forward to staying at this property. I got sick in the second day of my trip in Marakesh and we went back to USA cutting our three wks vacations short. I got all my refunds back from every other hotel and airlines except this property. We sent them hospital stays, bills, doctors etc and even though they still rented my room they never got me a refund despite trip.com triying so many times. Very poor way of doing business and scanning public. I will look elsewhere in my next stay.
Guest User
Triple Room
Date of stay: Apr 2026
Family
5 reviews
6.0/10
Posted on May 24, 2026
No hot water kettle in the room, and you have to pay for water. The bathroom exhaust fan wasn't working.
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Lilitongxue77
Double Or Twin Room
Date of stay: Sep 2025
Travelling with friends
4 reviews
10/10
Outstanding
Posted on Nov 11, 2025
Absolutely fantastic! The location is super convenient, with plenty of eateries downstairs. It's lively, yet feels very safe. I highly recommend staying here. They provide towels and tissues, and it's very close to the city center, making it easy to get anywhere.
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Guest User
Triple Room
Date of stay: Mar 2026
Travelling with friends
3 reviews
7.0/10
Posted on Apr 24, 2026
The location is fantastic, but everything else is a bit disappointing. Still, with a location like that, what more can you ask for? If you're looking to save some money, it's worth considering.
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Hew Chin Sean
Triple Room
Date of stay: Sep 2025
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Oct 19, 2025
Very convenient location within walking distance to shops and major attractions, with a lively atmosphere at night. The staff were friendly and accommodating, allowing my friend to check in early after her morning flight. Breakfast was enjoyable and served in a charming basement dining area. A decent hotel with a touch of vintage character.
Anonymous User
Double Or Twin Room
Date of stay: May 2026
Booked for others
3 reviews
8.0/10
Very good
Posted on Jun 17, 2026
Stayed there only for two nights as I had an appointment at the US embassy.
Eileenwyl
Double Or Twin Room
Date of stay: Mar 2026
Couple
5 reviews
5.0/10
Posted on May 4, 2026
Like a guesthouse from decades ago in China, and so overpriced.
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Alicia MENENDEZ LLAMAZARES
Family Room
Date of stay: Nov 2025
Family
2 reviews
9.0/10
Great
Posted on Dec 23, 2025
Great place and location. Only problem it you have lots of luggage you need to walk to taxi stand.
Very friendly staff and clean.
A bit noisy at night but bearable
Guest User
Triple Room
Date of stay: Nov 2025
Family
2 reviews
4.5/10
Posted on Dec 10, 2025
There was a strong perfume smell in the hallway. Also, even though I had booked a taxi for a specific time, it didn't show up. I was told to go to the main street and hail one myself, which was stressful. I wish they had told me sooner.
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Guest User
Double Or Twin Room
Date of stay: Jul 2025
Family
13 reviews
10/10
Outstanding
Posted on Aug 26, 2025
Amazing stay! The staff is very friendly and helpful. he hotel is in the heart of Madrid, which makes it very convenient. Moreover, there are a lot of restaurants nearby.
Guest User
Family Room
Date of stay: Nov 2025
Family
3 reviews
9.0/10
Great
Posted on Dec 7, 2025
Near to city but the room is quite aged. At least well maintained
Guest User
Triple Room
Date of stay: May 2025
Family
1 reviews
10/10
Outstanding
Posted on Jun 21, 2025
I recommend this hotel, good location and very easy to book your room, helpful staff
Sam The Traveling Buddy Girl
Double Or Twin Room
Date of stay: May 2024
Solo traveller
40 reviews
10/10
Outstanding
Posted on Jul 4, 2024
The receptionist was very friendly. He even gave me some recommendations of places to go to and the hotel offers a discount for dining at the restaurant next door. The location is great but it can get a bit noisy early morning with the guests returning from a night out. Overall I had a great stay.